SoldLive Reviews

I like the ease of this app versus others. It's much more user friendly for me to use

Sometimes I have a hard time connecting instagram live feed, but other than that everything else works great

I love the fact that SoldLive keeps track of my inventory. I don't have to worry about customers having to register to checkout. They can check out on Facebook or Instagram. This product is simple and easy.

I don't have anything I don't like about this product. Once you purchase, it is a game changer.

We are a small brick & mortar store who began online live sales during the pandemic. As our online live sales grew, we were unable to keep up manually. This app has made it possible for us to continue our online sales and grow our small business.

Since we are a brick & mortar store, we only do online sales a few times a year. The program is fantastic in all aspects, and the customer support is phenomenal. My only wish is that there was an option to "pause" our subscription at a lower rate (like Shopify) during our inactive periods.

Numbers are assigned to your inventory so assist those who utilize for live shows or storing

Wish there was a tagging feature for facebook.and Instagram

SoldLive gave me my time back! I no longer spend hours manually creating invoices. It integrates wonderfully with Facebook & IG without compromising the algorithm.

I honestly have no cons! Dare I say it's PERFECT for me?!

I love the ease of use and the EXCELLENT CUSTOMER SERVICE

Honestly, this app works perfectly for my business. It does exactly what I need it to do with no problems.

I like how seamlessly it integrates to my Shopify store. Some of the newer features makes it easier for my customers to shop and check out.

I would prefer if the waitlist option no longer requires opt in feature and that It automatically send invoices without customer opting in to receive it.

SoldLive has been a game changer for our Live sales! It is super easy to use and the support is outstanding. I love that they are constantly bringing innovative improvements to the software.

I cannot think of anything that I dislike about this software.

The app was very easy to integrate with my website! I love the features and it is so easy to use!

None that I can think of...If I've ever needed any help with anything support has always been available to me to assist.

The app was easy to use and install. This app is a game changer for my business to help streamline my checkout process. I am excited and happy to minimize the time I spend manually creating invoices and to be able to use that time elsewhere to continue to grow my business. It also allows me to better manage and track my inventory.

I didn’t particularly like the overlay for going Live on Facebook due to there being a slight echo. However, [SENSITIVE CONTENT] the developer has continued to be proactive in addressing any concerns as they arise to improve the functionality and user experience.

Sold Live is easy to explain to the customer and it has been a lifesaver as our shop trends toward more online/live sales than in-person brick and mortar shoppers.

No real negative points. There were growing pains in the beginning, but [SENSITIVE CONTENT] has been extremely responsive to any issues and some things were just user error. :)

The SoldLive software was extremely simple and quick to set up and implement. This system allows us to automate our social media pages thus allowing us time to focus on other aspects of our business. We use to spend hours each week pulling customer bins, creating draft invoices, and posting album sales. Now, customers can claim inventory, manage their carts, and checkout seamlessly and we can automate those other tasks through the SoldLive software.

My only con is that I didn’t find out about this software sooner!

I love this software. My business is done mostly by Facebook lives and I love the fact that I don’t have to repo non paid items after my LIVE. I don’t pull my items until after they are paid for. (Before I will pull my items on my live as the people claim them and if they don’t pay, I’ll have to re stock the items)This software also saves me time on invoices. It automatically invoice my customers. The best features about this is software is that if I have an item sold out, and if someone wants it they can opt in for messages for when the item comes back in stock. Since I don’t have to pull customers items while I’m live. I can show more items in a shorter time frame. My replay viewers don’t have to send screenshots and I love it.

There an additional fee on each sales along with the monthly fee.

What I like most about SoldLive is the ease and functionality. It has allowed me to gain control of my time and to keep my inventory up to date. But most important is the Customer Service team at SoldLive. Always ready to help, test a function or just check in to see how things are running. [SENSITIVE CONTENT] is awesome!!!

I cannot think of anything to improve at this time!

I liked the fact that this was an affordable option for us to try out! I was impressed with how easy it was to set up and test. I was also blown away by the customer service and the quick response any time I sent questions. It was really nice to have an actual person helping me.

I can't really think of anything that was difficult to use. I think any trouble I had was on my end as the user and it was easily corrected and quickly resolved by great customer support!

The automatic Invoicing it provides . Working with facebook and groups its a time saver . The way works with Shopify is amazing . This is an Amazing Product and i cant wait to see what the future brings

As of today I have no Faults with this Software

takes hours off my day from sending invoices to customers

I would like to see our customers able to enter discount codes they have on their end at checkout

I absolutely LOVE how much TIME SoldLive saves me on invoicing. I used to invoice for 4-5 hours every Saturday and absolutely dreaded it each week. I wanted to spend time with my family but knew I needed to invoice for the product sold that week. I felt like I was missing out on valuable memories. I no longer have that feeling of dread as I literally spend 0 hours invoicing every week.

Overall, I'm happy with all aspects of SoldLive to be honest.

The seamless integration with FB is perfect! I enjoy that it has a waitlist feature to help upsell products that may sell out and be restocked. I love that it sends invoices for me.

The “tunnel” noise that it creates for my videos almost sounds like your muffled a little bit, but can definitely work through it. I would love to see a way to integrate this system into a mobile app version like comment sold offers where my lives would link up to the app!

Let me tell you! It’s simple and easy to install! No stress! In inputting numbers for your product it is already installed. No stress invoicing. No more late nights! Customers trust the system and they love it.

I have no complaints!! This product is Amazing

I delayed implementation because I assumed it would be a lengthy process. It only took about 15-20 minutes!

My only feedback was addressed by the developer immediately; no constructive criticism

Soldlive is so easy to integrate with our products on Shopify. The ease to customize with our brand was simply and we had the support of [SENSITIVE CONTENT] when we had questions. this has saved hours of time invoicing from our live sales.

Would love a way to preauthorize waitlist items.

The app is very easy to use, very beginner friendly. This app has helped a lot in my weekly Live shows! Less prep before and after the show. Customer service is amazing!!

Sometimes the video quality - but developer is constantly working on improving it.

SoldLive is great in all areas needed! Organization, Inventory, easy to use/navigate, and Customer Service is the BEST! They contact you asap and help with anything you need!! Love It

The only con I can think of is being able to make my own sku or barcodes, the products I sell usually get ordered 1 piece at a time so my past inventory doesn’t have barcodes, the barcodes are usually thrown away

I like how easy it is to use the app. Very user friendly and customers don't need to go through the hassle of creating an account to shop.

The only thing missing is that I wish we would be able to see the pricing & inventory count on the app when giving out codes. However it is not hard to find that separately either so I'm not too worried about it.