SuiteDash Reviews

SuiteDash isn't just a tool; it's a total game-changer for my business. It simplifies, automates, and transforms our processes, handling everything from CRM to project management effortlessly. This platform redefines how I approach my operations, offering efficiency at its core. From automating lead generation funnels to streamlining project workflows, SuiteDash is my go-to for productivity. The ability to automate processes post-contract signing, impersonate staff or clients. SuiteDash truly is my best friend for functionality in running my business smoothly and efficiently.

I've been on a journey with SuiteDash, learning and trying things out to make it work seamlessly. It's way better than dealing with a bunch of software that just won't cooperate. So far, I haven't hit any major roadblocks with SuiteDash. I'm excited to see where it goes next, especially if they bring in generative AI. The 'mail cannon' add-on being paid is a bit of a bummer, but the support team is quick to help out. SuiteDash keeps evolving to fit our needs, giving us the kind of personalized service big companies can't match. It's my trusty partner in growing my business efficiently.

SuiteDash isn’t just a tool, it’s a game-changer. It streamlines, automates, and transforms our business processes. It's a Swiss Army knife for a business - handling everything from CRM to project management, and all the nitty-gritty in between. File sharing, document management, proposals, forms, invoicing, automated emails, drip campaigns, appointments, support, project management, workflows, and...

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Not really a con, but "With great power comes great responsibility.” The tool is so flexible and customizable that it’s easy to get lost in all the possibilities… It’s best to start with a clear plan in mind, start with a rough MVP version, and fine-tune over time.

SD i like the automation of the systems the task systems i love the customization of it

I am not really happy about the speed of the systems when the clients get the invite very slow like 1 min to get to the portal

SuiteDash offers an all-in-one platform for project management, client communication, invoicing, and more.

The extensive features may pose a slight learning curve for new users.

What is not to like?! ALL the ability to customize to my individual company needs. No sales pitch EVER to up sale me on their “latest & greatest” products. Continue to roll out new features at no additional cost. The ability to easily share documents with my clients is phenomenal! The phone app is amazing!

Nothing! There is seriously nothing I can think of that I would change or need for my accounting firm from SuiteDash.

Hi Brandy, We can't thank you enough for your glowing review of SuiteDash. It's heartening to hear that you've had such a positive experience with our platform. We're delighted to know that you find our customization options perfect for your accounting firm's individual needs. Providing value without hidden costs is something we take pride in, and we're thrilled to hear that you've benefited from...

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A quick note, we're still in the middle of our SuiteDash implementation, but here's what I love about SD:1. Everything's integratedFrom email lists to Invoices to portals to LMS, SD is beautiful for small and medium boutique consultancies. We've had multiple platforms, which usually don't talk to each other. All components connect back to the client.2. Everything's accessibleI can share out whatever is needed with multiple people at a shop. My previous platform did not have that capability. And nothing is that hard to implement.3. Everything's still developingEven since starting with SD, we've seen new features appear. It's nice to know that as cool as it is, it's getting better.

At the time of this writing, there are two features I need that I'm still using another plaform for:1. Native Outlook Online (Microsoft 365) Integration for CalendaringCurrently the only way to integrate Exchange Online is to use Zapier or similar services, which is fine but I'm trying to use less platforms, not more. Google calendar is supported out of the box, which is not a surprise, Google makes...

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Hi Coach C, Thank you for your fantastic review of SuiteDash! We appreciate your feedback and are thrilled to hear that our integrated platform has been valuable for your management consulting firm. We understand the importance of having all the necessary tools in one place and ensuring seamless integration between them. We're delighted that SuiteDash has provided accessibility and the ability to...

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SuiteDash allows me to have all my Client information and communications in one location and is always available to the Client. One of my favorite features is the integration with our website which allows me to direct our clients to our website on the daily which allows us to always have out latest messaging front and center.

If there is a con it is wrapped in the strength of the product and that is its infinite customization ability. This is not a con but more of a rub as with great power comes great responsibility. So your initial configurations might take a bit longer on SuiteDash but you are able to do things on SuiteDash that no other product allows. So its Con is actually its greatest strength.

Hi Duane, We're thrilled that SuiteDash has provided you with a centralized location for all client information and communications, ensuring accessibility for both you and your clients. We understand that the customization ability may require longer initial configurations, but it's also the product's greatest strength, enabling you to do things that no other product allows. We're delighted that SuiteDash has become an integral part of your daily business operations and has been a game changer for you. Thank you for your feedback and support! Your friends at SuiteDash

I like that it gives me the ability to run my one man operation with ease out of the box. I'm able to market, develop, and retain relationships with clients.

The learning management system seems to be a little bit of an afterthought. I would really like for them to beefed up the functionality more there.

Hi David, We're glad to hear that SuiteDash has provided you with the ease of running your one-man operation. We understand the importance of marketing, development, and client relationships, and our platform aims to support you in all these areas. Regarding your feedback on the LMS, we appreciate your input. We're constantly working to improve our features, and we'll take your suggestion to heart...

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Firstly, from the top down the company cares about the success of its customers. It's unrivaled in anything I've ever experienced. From [sensitive content hidden], the entire team and system, there's everything you to achieve max productivity with training, tutorials, on-page guides, and even direct 1 on 1 coaching/training. I was looking for a CRM initially but found that SuiteDash offered much more...

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The functionality is so robust there are many options that require some study to get up to full speed. Although the options and customization features are really straightforward and intuitive, i.e. they tend to be where you think they'd be, it still takes a little time to get acquainted and learn the lay of the land. That said, the support is fantastic and [sensitive content hidden] has invested a ton in creating tutorials throughout on virtually every detail. I'm a slow learner, but I believe if it's worth shortening the learning curve they do offer direct help with setup and training.

Hi Robbie, Thank you so much for your detailed and thoughtful review of SuiteDash! We are so glad to hear that you are finding our platform to be a valuable tool for your business. We appreciate your feedback on the functionality of SuiteDash, the customer support, and the overall experience. We are always working to improve our platform and add new features, so please continue to provide us with...

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What I love most about SuiteDash is how it bundles a ton of essential business tools into one platform. No more app-hopping! Plus, the client portal feature is pretty slick – makes communication with clients a breeze. The project management and invoicing tools save me tons of time too. Good stuff!OH WAIT! Also, HIPAA compliance was a huge selling point for me.

The financial reporting functionalities are almost non-existent. They say they're working on them, so I hope that changes. It's still amazing software.

Hi there! Thank you so much for your review! We're so glad that you're enjoying SuiteDash. We're always working to improve, and we're glad to hear that you're finding the client portal feature to be slick, and that the project management and invoicing tools are saving you time. We're also glad to hear that HIPAA compliance was a huge selling point for you. We understand that no software is perfect, and we're always working to improve. We'll definitely consider your feedback about the financial reporting functionalities, and we'll look into ways to improve them. We're always happy to hear from our customers, and we're grateful for your support. We hope you'll continue to enjoy using SuiteDash. Thank you again for your review! Your friends at SuiteDash

To my knowledge this is one of its kind solution that allows you to create a white label client portal with a lot of extra feature. There are some elements that could be improved, however, SD is so flexible that it's very easy to find workaround and get things done.

Several things regarding payment could be improved, mainly dynamic recurring payments. However, I was able to simply use Stripe and make it work within SD directly - apart, from that, nothing major. All other things that had to be costumized were customized with few lines of code. Again, nothing major

Hi David, Thank you for taking the time to write such a positive review of SuiteDash! We're so glad to hear that you're finding our software to be so helpful and efficient. We understand that no software is perfect, and we're always working to improve. We'll definitely consider your feedback about improving the payment features, particularly dynamic recurring payments. We're glad to hear that you're finding the white label client portal to be powerful and flexible. We're always looking for ways to make our software even more user-friendly, and we'll definitely keep your comments in mind as we continue to develop SuiteDash. We're always happy to hear from our customers, and we're grateful for your support. Your friends at SuiteDash

Flexibility, integrations, workflow, invoicing

No itemized selections in proposal that tally’s the amount up hinders the ability for clients to upscale themselves

Hi there! Thank you for taking the time to share your feedback about SuiteDash. We appreciate your positive comments about the flexibility, integrations, workflow, and invoicing features that our platform offers. We understand your concern regarding the lack of itemized selections in proposals, which hinders clients' ability to easily upscale themselves. We take your feedback seriously and are constantly...

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Xtreme White Labeling! Our agency strives to provide our clients with a seamless, unified, and intuitive user interface and user experience. SuiteDash scores top marks in making us a hero to our clients who we then make heroes to theirs. Highly customizable is a gross understatement in describing the software. There is great attention to detail in implementing fixes and features. They even completely...

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When peering over the fence into the lives of the business portal newcomers, with their flashy UIs, it's easy to get a little wistful for a bit of the bling of a shiny, more modern UI/UX. The project planning features can use some TLC. This is nitpicking at its finest. SuiteDash overall is a stellar performer and solution bringer. SuiteDash can shatter the confidence of the novice who is light on business...

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Hi Mukhtar, Thank you for the amazing feedback on SuiteDash! We're thrilled to have had such a positive impact on your agency and clients. Our Xtreme White Labeling, deep customization, and attention to detail make us a top solution. We're continuously improving, with a focus on automation and user experience. While we understand the desire for a more modern UI/UX and enhanced project planning, we greatly value your suggestions. Our commitment to documentation and customer support sets us apart. Thank you for choosing SuiteDash as your All-In-One business portal. We are dedicated to providing you with exceptional software and continuing support to help your agency thrive. Your friends at SuiteDash

I've been blown away by how much Suitedash has been able to streamline my business. I used to have multiple subscriptions to different services and tools but since migrating to Suitedash, I feel so much more organised knowing everything is in one place.I'm also excited by the fact that there are even more things it can do that I haven't even explored yet (I feel like as my business grows, it'll be able to support me). I love how customisable everything is, they've really gone into a lot of detail to make their app adaptable to lots of different people's needs; I'm yet to find something I can't do with this thing.

There is a bit of a learning curve, but it became intuitive once I learned the basics. As there's so much you can do with it, it can be a lot to take in at first but their documentation is awesome! They have a "lifesaver" button on each page which provides quick access to the specific documentation for that part of the tool, which means it's easy to work out bits and pieces as you go and as you need them.

I have reviewed 3-6 various CRM solutions that different companies within the Legal professional world have to offer. I chose Suitedash because it provides the ability to white label the customer experience, so when your customer goes to a portal they are still on your website with their branded portal. It's genius!

There's a learning curve, you need to be sure to watch the getting started series so that you can get the most out of your suite dash account!

The overall system is a powerhouse and can be used within any small business. The forms are customizable and easy to use. The Client Portal includes file sharing, pipelines, project management, and client communication! There are an endless amount of features that create a beautiful and smooth client journey!

The only downfall is that you have to learn how to set it all up BUT their Support Team is responsive and there are Agencies that can set up your entire system!

Suitedash is a great platform when it works. Granted, it's slower than a stoned snail and it's not winning any beauty awards anytime soon, but it's open, and there's buckets of potential.

I'll start small: It's slow, really slow. I'm waiting 10 seconds between page loads. I have fibre broadband and all that good stuff, and have accessed the platform from plenty of other connections, so [SENSITIVE CONTENT] ' repeat potestations that it's fast for them just don't cut it. It's slow, admit it. It's ugly. The interface smacks of something made by someone who saw a CRM, and without much design...

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This review is quite outdated, and was a rush to judgement as the EU payments process that the reviewer is referring to was released and functional soon after this review was posted. We do our best to push out features according to the needs and requirements of the Community - sometimes an individual customer will get frustrated that the feature that they need most is not being prioritized, and that's understandable. The experience described here is not typical, and the loading times description should be judged for yourself - we find the descriptions in this review somewhat exaggerated. We hope the reviewer will return as a customer and find success!

I lke almost EVERYTHING about SuiteDash. It's one of the most amazing software applications I have ever used. I especially love the FULL white label functionalities. I am able to use SuiteDash as my own fully branded client environment ánd tool for collaboration with staff. It's an all-in-one tool and they keep expending their features and possibilities every week. They listen to feedback of their...

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There's only 2 things I don't like about SuiteDash currently, both of which will be resolved in future: - We hardly have any flexibility to design our invoices (in contradiction with the contracts, estimates etc. which we can fully design into very impressive documents) and they aren't focused on the European market yet which means we have to use workarounds to comply with regulations etc. They are already working on this though and hoping to release templates etc. soon. - Secondly, as mentioned before, they don't have the payment processor integrated that I like the most. ZOHO Invoice has that integration, that's how I know. It's a smaller company but they are very professional and very cheap, hence why an integration with them is so important.

It creates a great customer interface -- through multiple channels -- email, customer portal, and messaging. I really like that you can brand your own customer portal fairly easily. Within a day of set up, I had a portal, on my own domain. In the same day, I set up their progressive web app for mobile as well. This would have taken me tons of set up time and having to hire a database admin. SuiteDash provides this for a very reasonable monthly fee. I also love the Flows feature where you can use automations and even use data from the CRM (auto-fill templates with things like contact and company names). Don't overlook the value of this feature! It has the potential to save a lot of time when it comes to automating onboarding and customer communications.

I would really like Google Drive natively integrated (I'm sure others would like Dropbox). This is high on the list of requested features, so I do think it will make it on their development roadmap. I can be a tad slow to load at times, but I've read they are also actively working on improvements in speed. I think the feature set well overrides this issue.

For me it's the sheer range of functions that makes Suitedash stand out. I was especially pleased that the set-up is very easy thanks to extensive text and even video documentation. My Team now use many features on a daily basis: As a CRM, the software helps us to keep track of customer relations at a central point, to set up and manage appointments and ultimately increase customer loyalty and brand...

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Some features are currently still under development and are therefore not quite perfect. For example, subtasks cannot be moved yet. But I think the Suitesash team is keeping an eye on these little things and will fix them over time. The public roadmap also shows that the team is working hard on the product. So it's all good.

Hi Ben, and thank you for your feedback! We have even more great things on our updated roadmap, and have been working tirelessly to release new features all the time :)

The main thing that drew me to this is the ability to do nearly anything. It's got my invoicing & payment processing integrated into what is now my client portal, so clients can log in and see the payment history, pay invoices, etc. It's got marketing functions, project/task management, a calendar, automation, reporting, messaging, etc. I can basically cover any sort of client communication or task within this dashboard.

If I could improve my dashboard, it'd be in two areas: 1. The editing / styling of emails and messages is a little clunky and dated. I'd upgrade that interface. 2. Customizing some aspects, for instance - creating a custom client 'home' page if you're using it as a portal, might be beyond the capabilities of the typical business owner. Though they do have templates, you might need to consult support with these things.

Hi Ken, and thank you for your feedback! We know that it's tough to start from scratch, so we provide some templates you can use here: https://help.suitedash.com/collection/13-templates Furthermore, we are working to implement a Template Library feature to the platform soon...so stay tuned ;)

It has a lot of features. But I'm especially in love with the client portal and Circles. For my company, we deal with different industries and being able to group them into various Circles and present them with information that are highly relevant and targeted for their industry is a winner in my book. The team has this incredible roadmap that shows that they really listen to the users. For eg, a...

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In terms of onboarding, because this is a software with a huge variety of functions, it will be better if there are onboarding videos for different industries. OR, perhaps have a checklist of features available, what each feature does and the link to the help article or video tutorial to setup the feature. It can be in the form of a PDF guide with links. That way, I can refer to the checklist to have...

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Hi Joyce, and thank you for your review! Your suggestions will help make SuiteDash even better. We appreciate your valuable insight on how we can improve our platform.

I really like that it allows us to automate much of the process when a client signs a contract with us. Once signed, they can then set up their billing and once paid, they will be given a client portal including the tasks they need to do and a place for them to upload their assets for us. I love how you can impersonate a staff or a client to see what they would see at login. Also, I like that there is a WordPress app to put the client's portal into their WordPress admin. This is perfect for us.

The forms builder is not flexible enough for me. I don't like how limited it is to customize the presentation of the forms. It needs the ability to include more instruction text between items. Sometimes the software is slow to load the different pages, I wish it were faster. Some of the steps can not be automated yet but hopefully soon. Zapier triggers need to be expanded. I wish there could be more than one email per account so that different staff could email clients from within SuiteDash.

Thank you for your feedback! We aim to improve our Forms and expand on our Zapier triggers. We appreciate your valuable insight on how we can improve our platform.

1) It has all the software needed to run a business in one place. Email marketing, CRM, Project Management, Client Portal, Invoicing, you name it. 2) Easy and intuitive navigation on their system. Easy to understand and can complete tasks really fast. 3) Automation on repeating tasks. For example adding customer data into the CRM from signup form and performing email marketing. 4) Whitelabel client portal! Previously we were using a different software for this. With SuiteDash, we can provide our client with needed information right from the same software. This saved us alot of time and money. 5) Their customer support is amazing. Really fast response to solve issues. They also listen to customer's requirements and make improvements on the system. Love them for this!

The system is in improvement stage. Occasionally we do find small bugs but the customer support team has been great to solve them promptly.

Thank you for your feedback! We really appreciate you reporting any small bugs that you find - we want to do everything we can to improve the platform for everyone.

The flexibility of the software to control all aspects of communications to customer and staff has been tremendous. It allows me to create a portal branded with my agency where my clients can log into upload files and check off tasks - all without knowing that it was a 3rd party solutions. It allows me to focus on working on the actual project instead of working the work involved in getting the project moving forward. The mobile app is a nice touch also with the instructional videos to guide with all aspects of running the software. The videos were very concise and clear and got the lesson across on all the features.

Because it is so rich with features, there was a lot of videos to watch.