Top Echelon Pricing

The ease of use and the price. I also really appreciate all the features and the constant updates.

I'm used to using folders and files so the data input is what I like least but you need to do that with any software.

I'm a huge fan of the ability to automatically upload applicants as new candidates in the ATS by forwarding an email with their resume. By setting up a rule, any incoming applications from LinkedIn automatically are parsed into the Top Echelon ATS!

The price - although it is more than fair for the quality of the software & service provided, being in Canada, I am paying an additional premium to cover the conversation rates from USD to CAD.

One of the best things about Big Biller is the amount of areas that are customizable. From access levels for employees to flows and systems.

There are some glitches in the system. Emails cannot be sent to any yahoo based email addresses, and this has been unfixed for some time now. Also, there are some areas that seem should be customizable that were overlooked, like adding options to the status of people. Customer service can also be slow to respond.

Easy to use and very affordable. They seem to be making improvements all the time.

One complaint, I would like to be able to email contacts in bulk from company records. Not candidates, I am talking about identifying hiring managers and emailing them in bulk without having to go through each record.

I am writing to provide a reference for Top Echelon, a software solution that our company has been using since October 2023. As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have found Top Echelon to be an invaluable tool that has significantly enhanced our recruiting processes. Top Echelon has revolutionized the way we approach candidate...

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There are times when parsing glitches. I don't like the way contacts tht are hiring authorities appear to show up as candidates as well. This should be separated.

The product is very easy to use. Has great functionality both as a ATS and CRM. Excellent technical support that is local in the USA. Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is pertinent to running a successful business.The other big plus is having the Network (Forum) which allows you to collaborate with other recruiters and agencies and work on split deals.

Not sure if Top Echelon offers this but it would be nice if you could conduct more automated campaigns to attract new candidates and new clients through the platform.

Big Biller, network, support, Webinars, Top Echelon employees

Job Search alert capabilities for candidates should be improved. Candidates don not find it as helpful. Cost of Top echelon and Big Biller

The software is user friendly and easy to use. There are many BB features that I take advantage of including, email tracking and client management. However, my favorite feature of Big Biller is Pipeline Management. When working on multiple job orders, it is easy to see where you are in the recruiting process (Inbox, Qualified, Submitted, Interview, Placement). It is customizable as well.

It may take you some time to learn all of the nuances of the platform. But I do not view this as a negative. With all software, there is a learning curve. Big Biller has very easy to understand online training, as well as regular online meetups to discuss changes and additions to the software.

I like Top Echelon for the ease of use, that they are always adding more value to the platform in how to source, how to contact candidates or clients, ease of posting jobs, add on to get the jobs out on other job sites, multiple ways to go about a task, quick and efficient customer service people who always have the answer, training resources, and webinars to help me be better at my job.

I do not have any issues with Top Echelon.

It’s provides everything we need at a reasonable price point!

The reports need a little improvement and they are working on that. Anytime there is a con, TE is on it. They pay attention! Many of the little tweaks we suggested over the years were implemented quickly! They listen!!!

Price and performance - I get all the functionality and features that was paying almost triple for with another software service, but with better customer service. Integration and set up was extremely easy and they offer a very reasonable rate for the data transfer. Job board integration to my company's website was better than my previous service, as well as multiple free job posting features to social media and select job board websites.

No real "cons" at the moment as they are pushing out new features and improvements on an almost monthly basis. Maybe have a tab on for "hotlists" to make it easier to go straight there when sourcing for specific jobs.

The search features for candidates and targeted markets are very reliable. The Hot List features allow you to create a system within a system and customize the system for your own use regardless of industry. One of my favorite features is the ability to use "Open Activities" and schedule a future activity or reminder. The system sends you an email in the future as a reminder for follow-up. How cool is that? Big Biller has the best customer/technical service I have ever experienced! They are there when you need them! Friendly, Helpful and Knowledgeable! This system is very affordable and a value for a smaller recruiting shop.

Report functions need to be ramped up a little. I would also like to see some billing and accounting functions built into the system.

Great customer support and easy to reach by phone or online chat.

The new version of Big biller has set me back 20 years in my productivity. I actually go out of my way to use Outlook and avoid the new BB cumbersome, user-unfriendly interfacte. The 'running man" (we call him 'burning man' icon offers no clue as to what menu lies underneath. The 'hot list' icon looks like a poop emoji and I had to have someone explain this to me. Too many lengthy menus that open, vanish, disappear, are difficult to find once they are minimized, etc. I'm advanced with computers and can design basic code and find this new platform roll out very dissapointing.

It's web based so can use it anywhere you have internet connection including mobile devices. It's highly customizable. It offers many template options. Newly offered texting is awesome. Shows trail of all communications - notes, emails and texting. Technical support is pretty good at walking through training and customizations. More affordable than others.

It's search tool is not effective for me at all. There are too many ways a job title may be written, spelled, abbreviated, etc. so the results are not good at all. Too many different "tiles" that hold far too much information on front screen, requiring constant clicking across various tiles and levels within the tiles to see information. Too rich in data making it hard to find info I need to see quickly....

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I absolutely love that I can manage my full desk, job postings, candidate tracking, client tracking all in one place. The customer service is wonderful, you can customize fields, and they offer a split network program that allows you to collaborate with trusted partners.

The only con I have is that I did not implement the product sooner.

Big Biller is a perfect software with a lot of the basic tools necessary to run an effective business.

Would like the email logging function to be more robust, but the work around is not complex and works for us.

I learned to hard way that just posting jobs on TEN is only part of the solution. Results from recruiter company initially high but the quality of candidates was low as they just hand the candidate apply to the job and sent to me. Have figured out how to do candidate searches for other recruiters who have posted jobs.

The searchers for candidates from the other recruiters doesn't work. I can't tell for what the candidates experience is for me jobs and that message I do send never get answered.

It’s very cost effective compared to other software out there. It’s a great option if you’re looking for something clean and easy to use without all the extra bells and whistles of the more expensive platforms.

They haven’t yet rolled out the ability to tag internal team members with email or notification alerts which would be a huge value add.

•A Very strong ATS •A fully functioning CRM •Great Sourcing Tools and Job Posting abilities •Strong Reporting tools •Great Careers Page addon •Texting and SMS abilities •Email tracking •Social Network Integrations •Google Chrome add-on •A.I. Job Description writing tools •Stellar Support and Training •A VERY DOABLE PRICE POINT!!!

I really don't have any issues with this platform. Maybe one day the ability to scroll right and left to go back and forth in open profiles on a list....It is possible for applicants for individual job posts.

Big Biller's pricing to track candidates intelligently + offer features we MIGHT use made them the best choice of the many candidates we considered.

Needs to have a better tutorial to get full use of the rich array of features offered.

The team at BB/Top Echelon is always trying to improve functionality and add new features. Data added to the platform is easily customizable and retrievable. Reports help track recruiter performance.

I don't use the email features because the graphics seem basic and I like to use advanced tracking.

It is easy to use, and if you have a small company it is easy to buy into with a low amount of users. The text messaging feature is a game changer. Very helpful.

The job posting tool does not get applicants. We would get 2-3 people per week. I had to get another subscription with Zip. We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. Everything is an add-on with this software. Which can be a benefit as well. When I see my bill at the end of the month I really don't feel that we put $220 into this. I wish my users utilized it more, however they don't have the time for all the importing. I wish there was a way to actually downgrade users. For example, my onsite doesn't enter a thing in this and just sits at a company and makes phone calls. All I would need from her is to enter information, and import resumes if needed.

Easy to use, customizable, does everything I want it to in a straightforward manner

I wish that there were more keyword searching capabilities, such as keyword searching on the planner, and an "all records" keyword search, but it doesn't discourage my satisfaction with the software; I had to "reach" for a "what did you like least" example.

What can I say? Easy to use for a non-techie like me; great training and customer service. When there is a question I can call and get an immediate response from an english-speaking professional. Generally speaking, on occasion I work way past normal hours and the app keeps me in touch wherever I may be. I've had demos of other products, but the value, functionality, and continuous ongoing development of the product makes me a very loyal customer.

There are no dislikes. Top Echelon can perform way above my proficiency level.