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UrbanBound Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.75/10
Pros and cons
My experience is that they are excited about what they do, they listen and they are passionate about making their offerings better. I find them to be excellent partners.
Using UrbanBound is nearly effortless from the administration perspective. The customer service provided by everyone involved with our account has been responsive and a true champion of policy.
The team's secret sauce is its ability to grow amazing relationships.
The fact that it is software based makes it limited to the specifications, meaning any changes cannot be made immediately and require software changes that may take months to modify.
One negative is the reporting capabilities. However, anything I can't acquire myself has been provided by the account rep with crazy fast turnaround.
It's hard to come up with anything I don't like/love about Urban Bound.