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Voxco IVR

Interactive voice response survey system.

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Voxco IVR Pricing, Features, Reviews and Alternatives

Voxco IVR product overview

What is Voxco IVR?

Voxco IVR is an IVR surveys software, which allows clients to complete pre-recorded surveys through a telephone keypad. It works in both inbound mode and outbound mode. The software can also be used to manage client satisfaction by routing pre-recorded support messages for a specific high-volume audience.

Key benefits of using Voxco IVR

Better Productivity
Powerful features
Single Vendor Advantage
Large or small projects
Centralized and Omnichannel
Manual Dialing Compliance

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

In Person
Documentation
Live Online
Webinars

Voxco IVR pricing information

Value for money

4.5

/5

2

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Voxco IVR features

Functionality

4.5

/5

2
Total Features49 1 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Real Time Reporting
Activity Tracking
Real Time Data

Functionality contenders

Voxco IVR users reviews

Overall rating

4.5

/5

2

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Voxco IVR - Modus Research

Reviewed a year ago

Have realized a cost-effective and fully integrated solution.

Pros

Excellent answering machine detection. Ease of use. Cost-effective. Linkage with CATI and database. Ease of set-up. Superb support.

Cons

Had some issues with reporting initially but these were overcome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

very useful tool with voxco solution

Reviewed 3 years ago

the dropout rate is decreased in predectif dialing mode so in case there is no available operator in outbound operations the IVR takes the call and put the interviewer on hold

Pros

the IVR improved our production especialy in cati surveys in case of sensetif questions the interviewers is redirected to the IVR and answer the questions before returning back to the phone operator

Cons

a cloud version is not available at the moment it would be helpful for the vertual call center and in offshore operations

Voxco IVR FAQs and common questions

Voxco IVR has the following pricing plans:
Pricing model: Subscription


Voxco IVR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Voxco IVR supports the following languages:
English, French


Voxco IVR supports the following devices:
Android


No, Voxco IVR does not have an API available.


Voxco IVR offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep)

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