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WenDuct and WenPipe Logo

Estimation and takeoff tool for HVAC businesses

(1)

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WenDuct and WenPipe Reviews

Overall rating

4.6

/5

43

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.03/10

Reviews by rating

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Pros and cons

Ease of use, value, and support received is excellent. Gene Kaplan is excellent support, knowledgeable, he even got back to me on a Sunday morning for support.
Gene has also helped me out with questions on the system and has personally walked me through certain areas that I didn't know or understand. Customer support has been terrific.
The additional material and lab is fantastic and we can compare poundage to actual cost.
In today's market everybody is just trying to survive and one mistake will harm your company.
I'm still new to it so it wouldn't really be fair for me to complain about anything until I'm sure any problems are user errors.
The only con that comes to mind, is my lack of knowledge about all the functions of the program.
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43 reviews

Recommended

TC
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Tracy C.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Allegiance Plumbing Texas

Reviewed 2 years ago

My experience with wenpipe has been terrific thus far. I am able to pump out bids so much faster than before. And I'm just getting started with it I have been using it for 2-3 months now and i can honestly say it was an excellent decision to switch from McCormicks to wendes or at least it was for me.

Pros

Ease of use. Im not a tech kind of guy but this thing is so user friendly . Its exactly what i was looking for in a bid program.

Cons

Have found absolutely nothing i can complain about.

ys
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yankton s.

Construction, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just getting started

Reviewed 2 years ago

I am not at all tech savvy so I wanted something as easy to use as possible with a lot of help learning. I got the month trial and met with Gene several times to learn the ways the software would help me. He helped me work on jobs I was actually working on and didn't waste time showing me features that don't apply to me. I feel like I was able to get a basic handle on things after a couple of sessions and it's pretty straight forward and easy to use but I don't think I would have figured it out on my own. The support is great.

Pros

I'm still learning and getting used to it but so far the take off is really helpful. It's so much faster than my old pen, paper and scale rule way of doing things.

Cons

I'm still new to it so it wouldn't really be fair for me to complain about anything until I'm sure any problems are user errors.

MW
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Matt W.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Need more training

Reviewed 2 years ago

We love the product it is fast and efficient. Just a would like a bit more training as we are old school operators

Pros

This is a very easy to use product. We like ho it separates the labour and material costing from shop lab. to field. The additional material and lab is fantastic and we can compare poundage to actual cost

Cons

The updates could be more frequent and a confirmation of what was updated would help. We are a Canadian firm, so our costs are different from the world market. We deal in sheet stock so we are selling our metal as a 3rd person cost. Adjustments are frequently made with in the system. The system usually glitches and our estimates sometimes do not have the labour costs.

Vendor response

Hi Matt, Thanks for taking the time to provide a review. Training can be scheduled by calling support at 847-808-8371 to schedule a convenient time. We can also check your program because it can always provide labor hours and costs.

KB
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Kirk B.

Utilities, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy desktop takeoff of plumbing and hangers

Reviewed 2 years ago
Pros

Flexibility of input, material types for the takeoff, and data output for the takeoff in PDF, Excel, etc.

Cons

load multiple drawings into the estimating software at once. Currently one at a time, and not a big deal unless I have dozens of drawing to do takeoff

Vendor response

Hi Kirk, thanks for the review. Please note you can load multiple drawings at once by selecting load drawings and multiple PDF page numbers at one time. Please feel free to call support if you have questions and they can attach to your computer to help

MD
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Mark D.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Could be much happier

Reviewed 2 years ago

the review above is based on Wenduct only, I purchased WenPipe a few years ago but honestly I don't use it. My piping estimator does not like the product at all and has the same dislike of their screen takeoff. I am considering switching to another software.

Pros

The support is outstanding but the program is very outdated and I have bee waiting for the new 64 bit program for years. I have been using the product for 15 years and have become very familiar with it.

Cons

Takeoffs tend to take too long due to a number of issues starting with the dislike of the screen takeoff and constantly needed to restart from freeze ups.

Vendor response

Hi Mark, Thanks for taking the time to fill out the review. The good news is we are just finishing up final testing of Wenduct 64 and should be available very shortly. Currently Wenduct will save as you go and will not need to restart. We would love to hear from your piping estimator to find out any issues he has. The Wenpipe 64 Program has tremendous capability and many times just a support training session will very quickly change opinions. Our support team always here to help!

TB
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Tim B.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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happy

Reviewed 2 years ago

great time saving accurate

Pros

easy to use you don't have to be a computer wiz to operate system

Cons

i like everything about the system from easy to use to its recap sheets

Vendor response

Thanks for the feedback!

KH
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Keith H.

Architecture & Planning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good Software.

Reviewed 2 years ago
Pros

Easy to use. I like the screen takeoff. It saves from having to waste Paper and Ink.

Cons

Sometimes it freezes up and will try to have you put in all the job info again. There was supposed to be an improved version of WENDUCT 2 yrs ago. I have yet to see it.

Vendor response

If for some reason your computer freezes the job will now be saved and you will not have to put in the job info again. This was an occasional issue several years ago and has been fixed . Please contact Wendes Support at 847-808-8371 and they will help you get your system updated

DB
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Don B.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wenduct

Reviewed 2 years ago

Since I've been using it, so far it has been a good overall experience. There are always bugs in everything that need worked out but it seems to always work and it gets us job.

Pros

It's accurate, it's quick. Seems to be straight forward on how you use it.

Cons

Getting into the program to change pricing is a little tough, finding out what your changes do to the program is sometimes time consuming. Seems to be a lot of windows to get into the system and maybe a few too many duplications. When you make a change it is sometimes hard to tell if it actually worked, especially on the labor / hours.

Vendor response

Thanks for the feedback. Feel free to contact support for a web session. We are always here to help!

TF
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Tzveta F.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great estimating program

Reviewed 2 years ago

WenDuct and WenPipe material lists are very useful for sending out to vendors when we win a job.

Pros

It is easy to use and customer support is excellent. You talk to 2 different people and they respond right away.

Cons

would like to see an electrical program in the same format

Vendor response

Thanks for the feedback!

RI
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Robert I.

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Wish it had more features.

Reviewed 2 years ago
Pros

It is easy to use without any real training.

Cons

Breakdown of estimating hours for equipment is not very good, wish it had AC/R piping included. I want one estimating software to open and quote a project. Come out with updates and don't share the password to download.

Vendor response

The user has the ability to breakdown equipment labor however you want. Regarding AC/R piping even though it can be included in the sheet metal program, it is piping and users who have used in Wenduct find it much more accurate to use in the Wenpipe Piping Program. If you need some help please reach out to the support department. Always here to help.

BS
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Brian S.

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not Impressed

Reviewed 2 years ago

I wanted to give it another try considering the money we have invested, set up a time to have another employee trained. Training went well, we were supposed to receive on line licensing and never received and have not been able to access the program we are paying for. Desire to put this program to use.

Pros

it seemed like it would be a good tool for quoting projects accurately, also saving time during the quoting process.

Cons

The lack of support, setting up the pressure files

Vendor response

Hi Brian, sorry to hear you cannot access the program. Please call the Wendes Support line at 847-808-8371 Jim Ext 1003 or Tim Ext 1002 will connect to your computer and get this problem corrected today. Pressure files are very easy to set up based upon your construction. Tim at ext 1002 can schedule a web session to help you.

TA
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Tom A.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WenDuct

Reviewed 2 years ago

We would be a 5 man shop without it.

Pros

Excellent Customer Support, and the speed of my takeoff.

Cons

There are features i have not really used or explained to us.

Vendor response

Thanks for your feedback!

RR
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Ron R.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Wenduct & Wenpipe Review

Reviewed 2 years ago

I have used Wendes duct estimating a long time ago. I am so impressed that they have a piping estimating program now.

Pros

The products are very user friendly, the take-off process flows very nicely. The help desk is always ready to help with any questions/problems.

Cons

I wish if you were transitioning from one size to another, that it would recognize and keep the size you are transitioning to instead of having to tell it to go to the new size.

Vendor response

Hi Ron, suggest when you takeoff a transition is just use the large size and the program has formulas to automatically figure sq feet and weights based upon the large size. Then just enter the smaller size when you select the next piece of duct. Support is always available to help you.

MM
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Mario M.

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Owner

Reviewed 2 years ago

My overall experience is Great!!!

Pros

Very easy to work with and I get a fast response when it comes to technical support when I need it.

Cons

There's nothing I don't least like about this program. I'm very satisfied with the program.

Vendor response

Thanks for the feedback!

CM
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Colton M.

Building Materials, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Executive Sheet Metal - WenDuct Program Review

Reviewed 4 years ago
Pros

Very easy to use Great support Accurate for Estimating

Cons

We do not have any cons to note currently for this product

VN
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Vonnie N.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time & Money Savings

Reviewed 4 years ago
Pros

Being able to direct download drawings in program is very helpful to get process started to BID projects. Program has realistic labor hours and material schedules built in, that if needed can be tailored to your needs.

Cons

Older 32-bit technology, but is supposed to have newer version available soon.

Vendor response

We already have a newer version for piping and plumbing called Wenpipe 64. The newer version for sheet metal is being tested now for Wenduct 64. We also have updated your version of Wenduct to version 7.4 and are always open to any suggestions to enhance your productivity.

NC
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Nathan C.

Construction, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent software and even better customer service

Reviewed 4 years ago

The experience has been great !! [SENSITIVE CONTENT HIDDEN] is a life saver to start learning this software We set up a few morning meetings for about a month and after that, I was able to get a bid done by myself.. We have really tightened up our numbers and are starting to see ourselves be more competitive in this crazy plumbing bidding world. So a big thank you and a high recommendation to Wendes Software and [SENSITIVE CONTENT HIDDEN] for all your efforts and continued help! Thank you!

Pros

Once everything is set up it’s pretty easy to use Just click and drag and everything is priced within that line

Cons

Set up has to be done and then you have to learn it.. as with any software program.

Vendor response

Thanks for working with our team! Gene

RT
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Randy T.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy-accurate Estimating

Reviewed 4 years ago

Both programs are easy to navigate through and we can bid jobs twice as fast.

Pros

This software makes estimating so much faster and very accurate, When I have question or need an answer to anything on the program Gene and the whole crew at Wendes are there to help every time.

Cons

I haven't found anything I dislike about the software, I was hesitant at first estimating the old fashion way because I don’t like change but I’m very happy we purchased the soft ware.

Vendor response

Randy, thanks for your feedback. The Wendes Team is always here to help!

QJ
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Quincy J.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love Wenduct!!

Reviewed 5 years ago
Pros

This software only needed a day of training, it gives fast results and accurate numbers it won’t let you make mistakes

Cons

I could not find any cons for this software at first I was confused with the quantity and length options

JM
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Joe M.

Construction, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wenpipe and Wenduct Are Great Estimating Systems

Reviewed 6 years ago

As I spend more time with the software I find more things that it can and cannot do. If you find a limitation you can call rep and they can help either find a way to get it done or can make changes to help expand the system for you.

Pros

The developers that created this estimating system are still working and supporting the software. As new plumbing, piping, and duct materials come available it is expandable to integrate these new systems into the software.

Cons

The windows 64 version of the Wenpipe Software is still in a Beta testing mode at this point and there seems to be some bugs to work out. They will eventually get this worked out.

BL
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Brendon L.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Crucial to our business

Reviewed 6 years ago

Great software, it has our bids right where they need to be.

Pros

Easy to use and customizable enough to take off any project. Seems to be a very accurate way to bid small to very large projects.

Cons

Needs better real-time updates. Some of the equipment that we use on projects are not included in the software that I have found.

AA
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Alejandro A.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gene Kaplan helped us set up and walked us through a full project. We are in the top 3 for selection

Reviewed 6 years ago

The benefits we get from using this software are that we are placing more bids and our bids are more accurate and competitive for our generals and clients.

Pros

It is helping us bid future jobs more accurately. We are frequently contacted by general contractors stating we are top bidders. This is great!

Cons

Nothing so far. We do not have any cons to talk about the program. You do have to have Microsoft Office access for the reports, but that is not a Wendes issue.

RA
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Reid A.

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great product and outstanding customer support team.

Reviewed 7 years ago
Pros

We've been using Wenduct for over 2 decades and have had great success with it. We actually realized about a year ago that we hadn't updated in years, but the product still worked very well. Now that we've upgraded, we have even more functionality. It definitely requires some training, but we've been able to on-board 4-5 employees on it relatively quickly (3-6 months with close training by a seasoned estimator).

Cons

The hardware fails from time to time, but the software has been pretty reliable. That said, setting it up initially takes a lot of legwork.

KM
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Kerry M.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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This reviewer only left a rating

Reviewed 12 years ago

My name is Kerry McCann, I am the General Superintendent at Hawkeye Sheet Metal in Shreveport, LA. I have been in this trade since 1983. I got the opportunity to go to work for Hawkeye Sheet Metal in February 2012. We are a new sheet metal shop with all new equipment and a variety of capabilities. From ductwork, to welded exhaust, stainless and aluminum welding for counter tops, dog boxes, gas tanks,...

Pros

No pros were added to this review

Cons

No cons were added to this review

GS
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Gary S.

Review source

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  • Ease of use
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This reviewer only left a rating

Reviewed 13 years ago

We are a small organization in the industrial and commercial air conditioning business. My problem in the past was that I could not land any small commercial jobs because of people working out of their trucks. I learned that I had to stay away from them and go after larger jobs, which in turn called for zero mistakes. The larger companies were using software and their bidding was very competitive....

Pros

No pros were added to this review

Cons

No cons were added to this review