Articles by Karen McCandless

  • Employee Wellness Apps to Improve Worker Wellbeing  

    2 May 2018
    How happy and healthy are your employees? Do you know, or even care? According to a survey by Investors in People, more than half of workers feel their employers do not care about their health and wellbeing, leading many to consider looking for a new job. Apart from the problem of high employee attrition that this […]
  • How to Know When the Time Is Right to Upgrade Your HR Software  

    30 January 2018
    You’ve already made an investment in cloud-based HR software and things are going smoothly: you’re happy with the software vendor and their service, the product works well for you, your users are happy, and you’ve seen a return on investment (ROI). You don’t want to switch to another HR solution, but you feel like you […]
  • Top Rated Time and Expense Tracking Apps for Freelancers  

    25 January 2018
    How long is your to-do list? It can seem endless when you’re a freelancer buried under a mountain of tasks— going over briefs, interacting with clients, keeping your workspace organized, and that’s not to mention the work itself. On top of all that, you also have to calculate what you will invoice clients by tracking your […]
  • How Writing Effective Job Descriptions Can Help You Hire the Next Generation of Talent  

    31 October 2017
    Grammar mistakes, demanding requirements that aren’t feasible, unprofessionally written (e.g. not spell checked)— these are just a few of the complaints we received when we surveyed job seekers about what puts them off a job advert in September 2017. Take this —we assume accidentally posted— job advert from Time Out New York as a case […]
  • How to Use Video Interviews to Better Engage Millennials  

    23 October 2017
    “I think millennials are tired of hearing about what they do and don’t like,” said Jon-Mark Sabel, content strategist at recruiting software HireVue. As a millennial used to seeing articles on a daily basis about the supposed characteristics that every single member of Generation Y shares, I’m inclined to agree. However, as Sabel noted, it […]
  • From Quitting to Firing: How HR Software Can Help Create a Smooth Offboarding Process  

    3 October 2017
    More employees are quitting their jobs now than any time in the past ten years. Have you got a smooth offboarding process in place to handle that? Maybe you don’t care because you figure that you’ll never see or hear from these workers again, but the benefits of hiring back boomerang employees have been widely […]
  • Skype vs Skype for Business vs Skype Meetings: What’s the Difference?  

    6 September 2017
    Skype vs Skype for Business: what are they, how are they different, and which one is really right for your business? Maybe you thought they were the same thing, or maybe you’ve been living under a rock for the past decade and are wondering what this Skype thing is all about. Whatever situation your business […]
  • Google Hire vs Workday vs SAP SuccessFactors: The Battle of the Hiring Software  

    25 August 2017
    Following the release of Google Hire in August 2017, I wanted to see whether the product could really shake up the applicant tracking system (ATS) market by pitting it against other solutions already serving this space. I started off by putting it to the test against two fellow tech giants and HR heavyweights that have […]
  • Top 10 SharePoint Alternatives for Small Businesses  

    25 August 2017
    SharePoint can seem like a very tempting choice for a collaboration and content management platform. Not only is the product well known, but it’s got a large user base, and is backed by the might of Microsoft. But the complexity of the system, added to the lengthy and costly process of installing it on premise, […]
  • What Is Pre-Employment Testing and Will It Transform or Destroy Your Hiring Process?  

    24 July 2017
    Hiring any candidate is a big risk. Even if they are your best friend, who you’ve known for 20 years, and your families spend summer vacation together; you can never be totally certain about the candidate you’re going to hire. They could be hiding a dark criminal past or, more realistically, they might not have […]
  • See You Skype: 10 Alternatives That Are Worth the Hype  

    19 July 2017
    Despite a lot of hate for Microsoft (just take a look at the comments at the end of this article), Skype is still a tempting choice for any company. Skype is a familiar tool that most people use in their personal lives; it’s backed by Microsoft and its mighty resource pool, and there are different […]
  • No More Spreadsheets: Alternatives to Excel for Payroll to Pay Your Workers on Time  

    11 July 2017
    Most people don’t work for a startup or small business for the outstanding compensation package, but everybody needs to eat and expects to be paid the correct amount on time. Excel may be able to do complex calculations, but do you really trust it for something as important as your payroll? Speed, accuracy and complying […]
  • Google Apps vs Office 365 vs Zoho Docs: Comparing Productivity Apps for Small Businesses  

    7 July 2017
    Long gone are the days when all you could do within your office suite was format some words, do some simple calculations, and add a few bullet points to your (probably fairly dry) presentation. There are now some nifty collaboration and productivity apps out there – and as they all have a cloud-element and can […]
  • What Is Inside Sales, What Are the Benefits, and Is It Right for My Business  

    28 June 2017
    In an industry where communication is everything, it’s ironic that sales is full of confusing terminology. You have your acronyms – from AIDA to BANT to the ridiculous GPCTBA. Even job titles can be misleading – account manager, biz dev, demand generation, marketing advisor, inside sales, etc. While we don’t have the time nor the […]
  • How HR Software Can Help Your Business Stay Compliant With GDPR  

    16 June 2017
    Have you heard of the GDPR? Are you and your company prepared? Do you know how it affects the HR department? The answer is most likely no, as according to a Dell survey, 80 percent of respondents know few details or nothing about the GDPR, and less than a third feel they are prepared today. […]
  • Top Sales Content Management Software to Engage Customers and Drive Revenue  

    18 May 2017
    Content marketing is in really bad shape. This is not just a problem for those of us who actually care about writing, but for the company as a whole. Content is crucial in supporting the sales of any organization. More than half of B2B buyers rely on content to research their buying decisions, according to […]
  • Buying Local: Top HR Software for Businesses in the UK  

    10 May 2017
    Do you know the difference between the UK’s Statutory Sick Pay rules and the US’s equivalent (often non existent) law? What about the difference in how overtime is paid in the UK and Canada? Benefits, overtime, payroll, annual leave, compensation management: managing all of these areas is enough of a headache without taking into account […]
  • Employee Retention Software: How the Right App Can Reduce Staff Turnover  

    20 April 2017
    If the only thing you’re concerned about when it comes to employee retention is the cost, then it’s no surprise that your staff turnover rate is so high. The price of replacing your staff is astronomical, but stopping your employees from marching out that door starts with putting greater importance on what you can do […]
  • Top 7 Cloud-Based Learning Management Systems  

    13 April 2017
    Today’s educators and human resources departments are increasingly relying on cloud-based learning management systems (LMS) for running their online classrooms. There are plenty of ways that an educator or trainer can utilize a cloud-based LMS, with the most popular applications offering tools for the delivery, documentation, tracking, and reporting of online training and education programs. […]
  • Top HR Apps for Managing OSHA Regulations on Illness and Injury Reporting  

    7 April 2017
    With a new government administration, comes a raft of new proposed regulations, and the repealing of old ones. That has been the case with the Trump administration and OSHA regulations. In May 2016, the Occupational Safety and Health Administration (OSHA) introduced the Improve Tracking of Workplace Injuries and Illnesses, which requires companies to electronically submit injury […]
  • Top HR Apps for Managing New US Overtime Pay Rules  

    27 March 2017
    In November 2016, the Obama administration’s new overtime pay rules – which would have raised the salary threshold for exemption from $23,660 to $47,476 – were halted by a federal court decision. However, with a new administration in place, the possible raising of the salary threshold exemption has not gone away. The final decision on […]
  • Top Gender Diversity Apps That Promote Equality in the Workforce  

    13 March 2017
    Mobile World Congress 2017 marked an important step in the promotion of reducing the gender gap the tech industry, with the introduction of the Women4Tech program. This program consisted of seminars and hands-on workshops aimed at tackling the issue of gender diversity, and ended with the Women4Tech Summit, which featured insights from female leaders at […]
  • How to Choose Employee Onboarding Software: A Handy Checklist  

    27 February 2017
    A quick Google search for reasons why people quit their job quickly threw up a shocking amount of questions on community sites from people asking how to quit a job they had just started. Add to that the one-third of respondents in a survey by BambooHR that said they had quit a job within six […]
  • Workplace Scheduling: Excel Alternatives to Help You Better Plan Your Shifts  

    16 February 2017
    Excel has its uses, but if you want your small business to run smoothly and your staff to turn up to serve your customers, then one of those uses should not be employee and workplace scheduling. Imagine this scenario: it’s St Valentine’s day and you need extra staff to be scheduled to serve your customers […]
  • What Is Microsoft Staffhub and Does My Small Business Need It?  

    18 January 2017
    Earlier this January, after almost four months in public preview, Microsoft released StaffHub, a workforce management and shift scheduling app aimed at deskless workers and their managers. According to the company, the software’s target workers include “baristas, hair stylists, waiters, bus drivers, and so on”. The idea is that workers in these kind of industries […]
  • 10 Social Sales Tools to Help You Connect and Close Like a Pro  

    12 January 2017
    According to recent research, only 15 percent of sales people are using social media to contact potential customers. This is despite the overwhelming case for social sales: 78 percent of salespeople outsell peers who don’t use social media, while more than half are likely to meet quota, according to LinkedIn. The benefits of social selling […]
  • Why Your Business Needs Employee Shift Scheduling Software  

    19 December 2016
    It’s nearly holiday time! Whether it be Thanksgiving, Christmas, Easter, Independence Day, or some other holiday that you have no clue about its origins (there are many of these for us at GetApp in Barcelona), it’s exciting for employees, but a nightmare for overworked managers who need to think about shift scheduling and planning. If […]
  • Top Five Employee Scheduling Apps to Help Organize Your Workforce  

    13 December 2016
    Jane wants next Tuesday off, Bill wants to only work weekends, and John wants to take on some extra hours before the holidays. If you’re one of the organizations still creating your schedules on paper, the mere idea of this scenario will make you feel faint. Even Excel will leave you pulling your hair out. […]
  • What to Look for When Choosing Performance Management Software: A Handy Checklist to Help You Manage Appraisals  

    12 December 2016
    Do you remember the 80s? Mobile phones were the size of your head, the pen and paper carried more weight than a computer, and nobody was talking about how Tom Cruise is a crazy Scientologist. Because it seems like that was the last time performance management had an overall. Box ticking exercises, pitting employees up […]
  • How YOU Doin’? Top Performance Management Tools for Your Small Business  

    7 December 2016
    Millennials want constant performance feedback instead of a yearly review, we’re told by one report. No they don’t, they still prefer annual reviews, along with Gen X-ers and Baby Boomers, says another report. Millennials find performance reviews stressful, but Baby Boomers are comfortable with them. The performance review is broken; oh no, it’s fine just […]
  • How to Choose a Workforce Management Solution: A Handy Checklist  

    23 November 2016
    As your company grows, so does the headache of managing your employees. This could involve a myriad of different activities: scheduling shifts to ensure busy times of year are covered, recording absences, tracking leave, budgeting for salary, and task management to name just a few. If you’ve yet to move your workforce management solution to […]
  • Top Apps to Manage Your Freelancers and Gig Economy Workers and Pay Them on Time  

    15 November 2016
    Freelance and gig economy workers often get a rough deal, with late payments (if any) poor communication, and unreasonable requests or demands. According to an article from, the average unpaid freelancer in the US is owed about $6,000. With freelancing on the rise, it’s become an issue that needs more scrutiny and regulation. Enter […]
  • How to Create an Effective Performance Management Process to Engage Employees  

    15 November 2016
    The performance management process is broken. Companies are dropping their performance reviews left, right, and center. Part of this is down to the rise of millennials in the workforce. These people (this writer included) are part of the selfie generation. They want instant likes and feedback, and so having to wait a year before they […]
  • What Is Jobvite: A Guide to the Recruitment App and Its Integrations  

    3 November 2016
    Recruiting the right talent is key, but something appears to be broken with companies’ hiring processes. According to the Gartner 2016 CIO Agenda Survey, 22 percent of CIOs see skills and resources as the number one barrier to their success, yet 7 percent report “personnel/workforce” as close to the top of the list of things […]
  • What to Look for When Choosing Talent Management Software: A Handy Checklist  

    27 June 2016
    Attracting talented employees is only half the battle, continuing to develop their skills when they settle in at your company is crucial if you want to keep them happy, stop them from looking for other opportunities, and ensure that they contribute to your business.  Enter talent management software, which takes the headache out of managing […]
  • What to Look for When Choosing HR Software: A Handy Checklist  

    21 June 2016
    Choosing HR software for your small business can seem like an insurmountable process with a list of never-ending questions. What do I want the HR software to do? What factors do I need to consider before choosing? What features should I look for? What are the benefits? How do I ensure I’m choosing the right […]
  • Top Mobile Apps for Collaboration: How to Work Better With Your Colleagues (Even Ones You Don’t Like)  

    27 April 2016
    Even if your employees or coworkers drive you up the wall, you still need to work together closely if you want your business to succeed. One of the best ways to do this is to implement collaboration software. Not only will it streamline your processes – removing the need for endless emails, phone calls, in-person […]
  • Top Excel Alternatives for Managing Your Recruitment Process  

    14 April 2016
    We’re sure you’ve heard time and time again about how your staff are the lifeblood of your business, how without the right hires you’d have gone bankrupt and be living in a cardboard box already. If this is such an accepted truth, why is your business still using a mishmash of Excel spreadsheets to manage […]
  • How to Find the Right Salesforce Integration  

    14 March 2016
    Founded in 1999 as a SaaS customer relationship management (CRM) solution, Salesforce has since grown to become a multi-billion dollar company that spans well beyond its original offering. Its core product is Salesforce Sales Cloud, which is primarily a CRM, but it also offers other SaaS solutions, ranging from marketing to customer service to IT […]
  • Top 10 Excel Alternatives for Managing Your Sales Pipeline  

    3 March 2016
    Don’t know where your latest deal is in your sales pipeline? Not even sure what a sales pipeline is (maybe something to do with plumbing?) If this sounds familiar, chances are you’re using the typical go-to piece of tech that most people turn to when they are not quite sure what they’re doing or looking […]
  • How to Improve Customer Loyalty and Fulfillment for an Ecommerce Site  

    11 February 2016
    Shoppers are a fickle lot these days, showing less brand loyalty than ever and voting with their feet when the price, service, or shopping experience aren’t right. If you run an eCommerce site, you have a whole list of extra headaches that hamper customer retention and loyalty, one of which is shipping. Research shows that […]
  • Top 10 Alternatives to Salesforce CRM  

    28 January 2016
    If you’re in the market for a CRM chances are you’ll have come up against one name again and again: Salesforce. Maybe you looked into the system and were put off the idea of CRMs altogether because of the price points, implementation time, and the complexity of the system. After all, small businesses and startups […]
  • How to Use Your CRM to Improve Phone Sales and Service  

    13 January 2016
    If you’ve invested in a CRM system like Salesforce or you’ve probably already started to realize the benefits of having all of your customer data stored in one place. But, did you know that by using a CTI adapter to integrate inbound and outbound phone calls with your CRM, you can extend your investment, […]
  • 6 Ways Specialized Sales Teams Improve Lead Generation  

    7 January 2016
    In the “good old days” of B2B selling, you’d call in person on your customer to chat through your product and – depending on the goods you were selling – either show them the item or flip through a catalog. You’d do the research, find the client, carry out the demo, close the sale, and […]
  • 10 Ways to Stop Users From Uninstalling Your Apps  

    22 December 2015
    If your name’s not Mark Zuckerberg it can seem like an insurmountable hurdle to get make your mark on the App Store or Google Play, especially when the top ten app list has been populated by the likes of Facebook, WhatsApp, and Instagram, seemingly since records began. But while you aren’t going to match these […]
  • Benefits of Cloud-Based Unified Communications – a Customer’s Perspective  

    18 December 2015
    As a growing business, one of your primary concerns when choosing technology should be if it can scale as your company gets bigger. Whether you’re a solopreneur looking to bring on staff or a small business growing at a rapid pace, you need a solution that will continue to meet your needs and allow you […]
  • How to Ensure Smooth Board Transitions at Nonprofits  

    17 December 2015
    Leadership changes happen. Every year or two years any nonprofit organization or member association led by board volunteers will go through this major transition. According to research from Bridgespan Group, nearly 25 percent of C-suite leaders at nonprofits say that they plan to leave their current job in the next two years. This could be […]
  • How Retailers Can Avoid Scheduling Chaos This Holiday Season  

    26 November 2015
    The holiday season is here, and for retail managers this means onboarding a stampede of new workers. According to the National Retail Federation, retailers are expected to hire between 700,000 and 750,000 seasonal workers this holiday season alone. With this wave of new hires flooding in, managers are tasked with reconciling the availability of their […]
  • Why Your Small Business Needs a Cloud Based CRM  

    18 November 2015
    Does your business need a CRM system? The answer is almost certainly yes. We can’t say it often enough: customer service is a fundamental part of any business of any size. Consumers today expect personalized experiences tailored to their needs, no matter what kind of business you run. Even if you already know all this, … Continue reading Why your small business needs a cloud based CRM
  • What Is a CMMS and How Can It Save My Business Money?  

    17 November 2015
    If your machine breaks down, who do you call? The maintenance team, of course. But they’ve got 10 jobs to do before they get to your issue, because a clear priority list is not in place, and they are performing maintenance in order of request received. If this scenario sounds familiar, then your company could […]
  • Top HR Employee Scheduling Apps to Get You Through the Holiday Season  

    10 November 2015
    As holiday season approaches, your employees’ thoughts will often start to turn to vacations, time off, shopping, and anything but work. Conversely, for many companies, this is the busiest time of the year, when extra staff are needed to handle the crazy demand that the season brings. As the mayhem kicks in, scheduling employees to […]
  • GetApp Meets: GoSpotCheck’s Matt Talbot on the Rise of Mobile Field Workers  

    9 November 2015
    Matt Talbot, may be CEO of enterprise software company GoSpotCheck, but that doesn’t mean he’s your typical suit. Drawing inspiration from Warren Buffett, he is just as at home playing guitar as he is in a serious business meeting. When he’s not immersed in his music, Talbot is focused on the task of better connecting […]
  • How Business VoIP Can Cut Costs and Increase Reliability  

    5 November 2015
    Communication and collaboration have never been more important for businesses. Whether it’s for a sales call with a potential customer, haggling over prices with a vendor, or keeping in touch with your staff when they’re on the road, all of these scenarios require effective communication. But these days, you don’t have to rely on a […]
  • Why Mobile Booking Apps Are a Must Have for Tour Companies  

    3 November 2015
    The tourists have spoken: they want to book online and through mobile devices. And it’s up to your business to cater to that demand. “Bookings can come in online, through the phone, face to face, and via mobile. All of these moving pieces are difficult to oversee, especially when most tour operators have a certain […]
  • GetApp Meets: Planbox CEO Ludwig Melik on Combining Innovation and Project Management  

    29 October 2015
    Planbox CEO Ludwig Melik is an entrepreneur at heart. Starting one company that became a market leader was not enough for him; he now heads Planbox, which combines project management methodologies with innovation management. GetApp spoke to Melik to find out exactly how this combination can bring about major transformation in businesses, talk about the […]
  • How to Choose a Business Intelligence Application for Your Business  

    29 October 2015
    Business intelligence has been hailed as a game-changing technology for decades, but only in recent years has it finally began to fulfill its promise of providing businesses with new and exciting ways of generating insights – and tangible value – from their ever-growing datasets. As of today, almost every modern company uses some kind of […]
  • 5 Common Startup Hiring Mistakes and How to Avoid Them  

    28 October 2015
    If you wanted to figure out how to hire for startups you could do worse than turn to a startup that builds hiring software. Nikos Moraitakis, CEO of Workable, sums up his experience here: “Your first five hires pretty much picked themselves, but in getting from 5 to 50 you will need the best tools […]
  • How Artificial Intelligence Simplifies App Performance Monitoring  

    26 October 2015
    IT departments are overloaded with responsibilities, particularly when it comes to performance monitoring. DevOps team members are often being bombarded with unnecessary email alerts and spending hours looking for the root causes of performance and availability issues. There is a already a solution out there and that is artificial intelligence (AI), the “science and engineering […]
  • How to Choose the Best HR Software for Your Small Business  

    23 October 2015
    Your company is only as good as the people you employ. No matter how brilliant an idea you have, or if you’re the next hotshot millionaire, if your staff are burnt out, unmotivated, and disinterested then you’re going nowhere. This makes it more important than ever to have great HR processes in place to keep […]
  • How to Monitor Apps More Effectively – Part 2  

    16 October 2015
    More isn’t always better. When it comes to monitoring infrastructure and software, it’s easy to go overboard with the number of high-level alerts your system is designed to send out. Alerts are often designed to communicate specific issues about systems in plain language, which enables IT professionals and engineers to respond quickly. Automated alerts also […]
  • Top HR Apps for Your Small Business  

    15 October 2015
    Whether you are thinking about hiring a new employee, managing your talent, providing workplace training, or calculating annual leave, all of this can be automated with a HR app. When you chose to deploy a cloud-based HR app, you have the added advantages of quick and easy setup, scalability (adding more employee licenses, but also […]
  • The Legal Practice of the Future: Introducing the Virtual Law Office  

    13 October 2015
    Running a solo practice or even a small legal firm in today’s climate is tough, with the myriad of costs surrounding running practices meaning that your business can end up being swallowed up by the big fish. But it’s not all doom and gloom, as smart legal businesses are alleviating some of the prohibitive costs […]
  • Top 10 Apps That Will Transform Your Content Marketing Efforts  

    6 October 2015
    Here at GetApp we know a thing or two about content marketing. And we understand that the right tools can really help throughout the whole publication process. Apps can be used for idea generation, scheduling, writing, editing, collaboration, promotion, and monitoring success. To help we’ve put together our favorite content marketing apps to help you […]
  • Benefits of Cloud-Based Customer Service Software for Small Businesses  

    2 October 2015
    Are you using a cloud-based customer service app? If not, why not? Maybe you’re suffering from lack of customer service resources, you feel like you don’t have enough visibility of what is happening with your customer, or you feel like this area is completely separate from the rest of your business (research highlights these as […]
  • 6 Reasons Your Company Needs a SaaS IT Performance Monitoring Platform  

    1 October 2015
    On premise or cloud-based? This question can make you feel a bit like being in the hot seat for the million dollar question on Who Wants to be a Millionaire. Make the wrong decision and not only do you have a lot to lose, but you’ll be rueing that bad choice for years to come. […]
  • Top CRM Apps for Your Customers  

    29 September 2015
    Would it surprise you to hear that only just over half of small businesses use a CRM system to manage their sales process? According to a recent survey a lot of companies are still using manual processes to manage their customer information and interactions. Not only does a CRM solution help you better organize your […]
  • 10 Top Wearable Apps to Improve Your Productivity  

    23 September 2015
    Remember the days before we used mobile apps and we only used to work at a desk with a computer on it? It probably seems like a distant memory now and, while wearables have yet to become mainstream, we could soon reach a point where we’re seemingly unable to be parted from our smartwatch. Given […]
  • 10 Best Apps to Bill Your Customers on Time  

    10 September 2015
    Making a sale is generally considered the difficult part, but if you haven’t got your bills and invoices in order then that sale can only get you so far. An oft-neglected operational area, you can quickly get into a tangled web of complexity and soon find that not only can you not get your invoices […]
  • How to Create an Operations Management Strategy for Small Businesses  

    3 September 2015
    Effective operations management is at the heart of any well run company, but small businesses often disregard it, feeling that it doesn’t apply to them. What you may not realize, is that the concepts and principles (and the benefits) behind operations management are applicable to all businesses – no matter what size. If you run […]
  • Top 7 Reservation and Online Booking Apps  

    2 September 2015
    Staying relevant and gaining success in a fast-paced and competitive industry such as travel and hospitality means embracing cloud technology. A key part of this is being able to accept online bookings – but developing an in-house reservation system from scratch is an expensive proposition. The good news is that there are some great reservation […]
  • How to Choose the Right Subscription Billing App for Your Small Business  

    27 August 2015
    What do Netflix, Spotify, Adobe, and Apple all have in common? Amongst other things, they’ve all recognized the value of the subscription business model. With growth in the subscription economy and the importance of offering different payment plans to your customers, a strong subscription billing app is the lifeblood of any business. But picking the […]
  • 7 Great Apps for Lawyers According to Savvy Law Firms  

    20 August 2015
    Law firms have access to incredible technology, with ever more innovative apps for lawyers available today than ever before. Gone are the days of running across towns to file motions at the courthouse before it closes, or clients having to come into the office to sign a piece of paper. Today, many lawyers file paperwork […]
  • 10 Best Issue and Bug Tracking Apps  

    10 August 2015
    Who wouldn’t love to have the ability to simply put their foot down on the bugs that periodically crop up within their lines of code? Sadly, you can’t use “brute force” in issue-tracking, as efficient issue-tracking calls for a streamlined, precise approach. With that in mind, we’ve put together this list of the best issue […]
  • Sort Your Finances Out: 10 Best Accounting Apps for Retail  

    6 August 2015
    Compared to other industries, retail can be pretty fast paced as it tries to keep up with consumer demand and the ever-changing world of technology. If you’ve spotted a gap in the market and are just starting up, it’s easy to get in a mess with your accounts as you concentrate on getting your business […]
  • GetApp Meets: iPresent CEO Phil Lenton on Conquering Sales Engagement  

    3 August 2015
    Breaking into a new software category is a tough job, but it is one that iPresent CEO Phil Lenton is more than happy to take on. Sales engagement (also known as sales enablement, which means improving the way salespeople communicate with customers through the content they offer in a pitch) is the category in question, […]
  • GetApp Meets: goTransverse CEO James Messer on Monetizing the Internet of Things  

    30 July 2015
    Building four billing companies, two of which became the undisputed leaders in their industry, is no mean feat. But James Messer, CEO of goTransverse, is not about to stop there. He believes the Internet of Things is one of the biggest opportunities for back office systems “in our lifetime”, and that SaaS solutions such as […]
  • How to Manage Your Inventory in an Omni-Channel World  

    24 July 2015
    Out of stock. Three dreaded words that everyone hates and that spell a lost sale (and customer, probably) for your business. Getting your inventory right has long been a challenge, but never more so with today’s channel-hopping customer. Picture this scenario: a customer walks into your store having researched a product (and its availability) on […]
  • What Is the Subscription Economy and Why It Matters for Your Business  

    23 July 2015
    Never heard of the subscription economy? If you’re reading this article after watching Netflix, listening to music on Spotify, or working on Office 365, then you’re already part of it. That’s right, that recurring fee (whether it be weekly, monthly, or yearly) you’re paying for these services instead of a one-off flat price is exactly […]
  • From Xero to Hero: How Smart Accounting Helped a Startup Join the Business a-List  

    22 July 2015
    By her own admissions, Hope Gray – founder of sorority jewelry design company A-List – ignored her finances for the first year after getting her business off the ground. When A-List started to expand at a rate faster than she had ever imagined, Gray realized that an accounting and bookkeeping solution was called for. Since […]
  • 10 Best Cloud Construction Apps  

    13 July 2015
    Update (07/18/17): This post has been updated to include new screenshots and pricing information. Running a construction company isn’t easy. Sometimes, the list of challenges seems endless: managing projects, subcontractors, bids, scheduling, and not only your workers that are on different sites, but also those spread across the globe, to name just a few. While […]
  • Agile vs Waterfall – Project Management Methodologies Explained  

    10 July 2015
    Have you ever found yourself nodding off during a conversation about project management but secretly you’re wondering what everyone is talking about? Agile project management – what is that? And how does it differ from – what is it called again – oh yeah, waterfall project management? Kanban? What on earth is that? And Scrum […]
  • Is Email Dead? Not if You Sync It With Your CRM  

    9 July 2015
    Has email had its day? You certainly might hope so when you’re buried under a mountain of missives that show no sign of slowing down. In the spirit of openness and transparency, CC and BCC lines are often used to crazy extremes, with everything from the new lunch menu to the latest office appointments to […]
  • 8 Sales Automation Apps That Will Bring Your Leads to Life  

    3 July 2015
    How much time does your sales force actually spend selling? According to CSO Insights, it’s a worryingly low 37 per cent. The reality is that sales reps are often burdened with cumbersome administrative tasks, such as data entry and managing their pipeline. But the pay off for automating these processes is significant, with the same […]
  • Top 7 Apps to Improve Your After Sales Process  

    26 June 2015
    If you’ve watched any reality TV show in the last few years, you’ll know that the journey is a key part of any experience. For small businesses, it’s the customer purchasing journey that counts, and this (sometimes rocky) voyage extends past the transaction, right into after sales support. After sales support involves proactively reaching out […]
  • Demystifying CRM Pricing Structures: True Cost Versus Smoke and Mirrors  

    25 June 2015
    If the days of spreadsheets, inboxes, and colorful Post-It notes system have lost their luster, congratulations! You’re ready to choose a sales CRM system. You’ve joined those who see their CRM software as an investment, not an expense. So let’s talk about how to make this investment smart. You’ve accepted the promise of the CRM […]
  • Why Online Booking Systems Are Filling Schedules for Service Businesses  

    11 June 2015
    Imagine this scenario: your dream has always been to open a dog kennel. You’re crazy about animals and you want to share your expertise by providing this service to customers. However, when you finally achieve your lifelong goal of opening the kennel, you find yourself knee deep in admin, spending most of your time manually […]
  • Cure Cali’s Paid Sick Leave Law With HR Apps  

    4 June 2015
    The touchy subject of employee sick leave and the often laborious admin tasks that go with it can be enough to have many companies tearing their hair out. With California becoming the second state to introduce mandatory sick pay for its employees, this issue has the potential to become a lot more complicated, especially if […]