Customer Service & Support Articles

The Little Customer Service Encyclopedia — Brush Up Your Business Jargon

by Christophe Primault
Published on 31 July 2012

Take a look at our Little Customer Service Encyclopedia!

It's important for business owners to be aware of the terms used in their trade, so we thought we would create a handy and fun way to learn definitions of common customer service terms, as well as an easy way to find popular customer service applications.

Enjoy!

Little Customer Service Encyclopedia

Let us know about your experiences when providing customer services.

Which apps do you use?

Freshdesk, ManageEngine, Zendesk, Desk.com and Zoho Support are some of the most popular with GetApp's users.

We would love to hear your opinions about these apps and other customer service solutions in the comments below!


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Apps mentioned in this article