by Abhishek Singh
Published on 5 April 2018
In GetApp's Solution Spotlight series, we explain which software is at the top of Google's search engine results and how each can meet your specific needs. To identify the solutions featured here, we entered the term "courier software" in Google during the week of February 1, 2018, in an incognito window with the location set to the U.S. The first five solutions on the first page of Google's results are described here in alphabetical order.
Courier software plays a mission-critical role in both customer service and logistics management for parcel delivery and fleet management businesses. It helps these businesses address three key challenges:
Failing to weigh each of these business challenges equally will lead to unreliable or inconsistent delivery services, which will ultimately lead to a decline in clientele.
However, finding courier software that fits both your needs and your budget is a separate challenge-that's where we come in.
We're saving you time by doing the research for you. We've narrowed the list to the top five courier software products based on their rankings on Google's search engine results pages (SERPs) when you search for "courier software." Higher ranking on the SERPs means more users and potential buyers are looking for information about these particular solutions.
Read on to get a quick overview of Google's most popular courier software with screenshots and pricing information at a glance.
AIMS Express order shipping details (Source: couriersoftware.com)
AIMS Express is a cloud-based courier software solution that lets users create and manage orders as well as letting customers view their order status.
Key capabilities of the software include:
AIMS Express offers interfaces for integrations with popular delivery companies such as DHL, DPD, Interlink, APC, FedEx, and Royal Mail. If you send orders with any of those companies, or a combination of them, AIMS Express could streamline your order shipping processes.
Pricing information for AIMS Express isn't published online and is only available on request. In general, when it comes to courier software, we find that pricing tends to increase based on the functional breadth of the product, the special needs you as a user may have, and the number of people who will be using the system.
For a comparison of the solution's alternatives, check out GetApp's AIMS Express alternatives page.
CXT's X Dispatch order dashboard for entering customer details related to address, phone, billing, etc., for dispatching a courier. (Source: cxtsoftware.com)
X Dispatch from CXT is part of a suite of cloud-based courier solutions for managing the transport and logistics of dispatching orders to customers through different modules. They include:
Key features of the solution include:
The tools offers a suite with different products that are added to pricing plans as you scale up, so the solution grows with you.
The solution's Rapidship Client application helps your clients create orders more quickly through customized order screens and templates, searchable customer data, and filters to locate order times.
Finally, the route optimization feature lets you plan order dispatching in a sequence that is based on delivery addresses to choose the optimum route.
The solution offers the following pricing plans:
Express: Starts at $299 per month; designed for small businesses; includes 10 GB data storage and the following modules:
Standard: Starts at $899 per month; designed for midsize businesses; includes everything in the Express plan, as well as the following:
Premium: Starts at $1,399 per month; intended for larger businesses; includes everything in the Standard plan and 60 GB data storage, as well as the following:
Enterprise: Pricing information available on request. Includes 500 GB data storage and all the features from the Premium plan, as well as adding remote data access.
For a comparison of the solution's alternatives, check out GetApp's X Dispatch from CXT alternatives page.
Digital Waybill user interface with route planning and order details (Source: GetApp)
Digital Waybill is cloud-based courier and transportation software designed to help businesses plan routes for and dispatch two-way couriers. Businesses can enter order details and and then track courier shipments with GPS tracking for real-time updates.
Key capabilities of the solution include:
Digital Waybill offers secondary licenses so you can install it on unlimited desktop computers, laptops, and mobile devices that have internet access. Data is then synced across all devices.
In addition, Digital Waybill's two-way dispatch and e-dispatch functions help you update orders that are already en route by sending text notifications to the driver's cell phone if, for example, an order is canceled or needs to be prioritized over others. Pick-up orders can also be sent to drivers via text message while they're on deliveries. (Two-way dispatch with GPS tracking is only available in the Ultimate plan.)
Pricing information for Digital Waybill isn't published online and is only available on request. In general, when it comes to courier software, we find that pricing tends to increase based on the functional breadth of the product, the special needs you as a user may have, and the number of people who will be using the system.
For a head-to-head comparison with similar solutions, check out GetApp's Digital Waybill alternatives page.
Mobile user interface of MobileFrame Delivery Software with a summary of inventory and customer deliveries (Source: mobileframe.com)
MobileFrame Delivery Software is a cloud-based solution designed for managing orders for courier, on-demand, route-based, and direct store deliveries. In addition to providing a delivery software platform, MobileFrame provides a mobile application development platform.
Key capabilities of the solution include:
MobileFrame is a mobile application development platform where users can create apps for ERP, asset management, field service management, and more. Through this platform, MobileFrame has designed a unique, ready-made solution to address the challenges of courier businesses related to on-demand deliveries, route optimization, and direct store deliveries.
MobileFrame's mobile app development platform has also been featured in Gartner's 2017 Mobile App Development Platform Magic Quadrant.
Pricing information for MobileFrame Delivery Software isn't published online and is only available on request. In general, when it comes to courier software, we find that pricing tends to increase based on the functional breadth of the product, the special needs you as a user may have, and the number of people who will be using the system.
For a head-to-head comparison of MobileFrame Delivery Software with other courier software check out GetApp's MobileFrame Delivery alternatives page.
OneTime 360's dispatching dashboard shows the list of drivers, pending orders, and the drivers' GPS coordinates (Source: GetApp).
OnTime 360 is a cloud-based solution designed for various types of transportation businesses, including freight brokers, couriers, and dispatching service providers.
Key features of OnTime 360 include:
The solution aims to let you focus on the customer experience with a dedicated customer portal called OnTime Customer Web Portal. It helps your customers track their orders and view their order history and profile details without the need to call customer support.
OnTime 360 can also help you manage on-time vehicle maintenance by providing updates on services due and notifications when your vehicle reaches a specific mileage.
OnTime 360 offers three subscription plans. Each one offers storage for an unlimited number of customer records, unlimited technical support (email only), and access to the OnTime Mobile app.
The plans are priced as follows:
Add users to each plan beyond the maximum for $14.95 per month and a one-time fee of $99 for account activation.
To learn more about the alternatives of OnTime 360, checkout GetApp's side-to-side comparison of the solution.
Get more information and save time searching for the courier software that suits your business by comparing features, reviews, and pricing through the following resources on GetApp.com: