HR & Employee Management Articles

How to Choose Employee Engagement Software to Keep Staff Motivated

by Deeksha Malik
Published on 21 October 2016

Image of hands coming together to signify engagement

Ever get the feeling your staff aren't engaged with your company? Struggling to get the most out of them? Worried that you may lose them to a competitor? Employee engagement software can help you build a happier and more motivated workforce.

Here we'll look at what this type of software does, how it can benefit your business, and what to look for when you choose employee engagement software.

What is employee engagement software?

Employee engagement is an organizational approach that aims to provide the right working environment to the employees. An engaged employee is one who is committed to organizational goals and values, is enthusiastic to contribute to the success of the company, with an enhanced sense of his or her own well-being.

So how can technology help here? An employee engagement solution helps you engage employees through techniques such as real-time surveys, gamification, and feedback management.

Through these techniques, companies can educate employees, improve communication, and empower them for informed decision-making. It paves way for a healthier relationship between management and employees.

Do I really need an employee engagement software in my small business?

Research indicates a strong correlation between employee engagement and organizational performance.

A recent study by Gallup revealed that 87 percent of the global workforce do not feel engaged at work. It highlighted that top-quartile business units outstrip bottom-quartile units by 10 percent in customer loyalty and engagement, 20 percent in productivity, and 21 percent in profitability.

According to the Global Human Capital Trends survey, employee engagement and culture were rated as the most important issues that companies face worldwide. In fact, according to Gartner, by 2020 20% of organizations will include employee engagement improvement as a shared performance objective for HR and IT groups.

The long and short of this is that if you want your talented workforce to stay you should make sure they are engaged with your small business.

Is my business ready?

Here are some questions to ask yourself to find out if your business is ready to implement an employee engagement solution:

  • Do you lack teams that are proactive in sharing ideas and who aren't motivated to meet company goals? Are your employees feeling enthused enough to act as your brand ambassadors and are promoting the organization inside and out?
  • Do you have a structured employee recognition & rewards program in place? Timely rewards and recognitions help improve employee satisfaction levels which in turn improves productivity.
  • Is your HR department equipped to create and manage career development opportunities for employees? If an employee's career advancement desires are not fulfilled, he or she is more likely to look for a job change.
  • Do you have a proper employee feedback mechanism and performance appraisal tool in place? It's been observed that one of the key reasons why employees feel disengaged with their jobs is the lack of consistent feedback given to them.
  • How well-organized are your employee onboarding and training processes? Onboarding new employees and addressing their training needs can be a difficult and time-consuming task at times.

What to look for when you choose employee engagement software

Choosing from the wide range of employee engagement software out there can be a drag. On top of that, software vendors keep on constantly adding new and complicated features to their products. Before opting for a one-size-fits-all solution, have a think about what kind of solution actually suits your requirements.

  • Will you be able to integrate it with other software you are already using? Employee engagement software are commonly integrated with popular business applications like Slack, Salesforce Work.com, and Yammer. For example, the OfficeVibe Bot for Slack seeks employee feedback by asking a different question every week about how they're doing and sends this feedback to the management. Its Yammer integration allows for easy onboarding of employees, publishes recognition summary daily, and improves transparency and collaboration within an organization.
  • Will you choose an in-house software or go for a cloud-based solution? Cloud deployment would eliminate the need to maintain and update multiple employee engagement related documents by moving them to a centralized database. One of the major advantages of working in the cloud is that you and your team have access to the software and all your data from anywhere.
  • What mobile capabilities should you look for while buying an employee engagement software? Common capabilities of a mobile app for employee engagement include gamification, goal sharing, surveys and polls, and social recognition. Here are some examples of mobile apps that are designed to support employee engagement on Android and iOS devices:

Bloomfire: Bloomfire is a knowledge base that allows employees to engage in open and honest knowledge sharing. (Google Play), (Apple Store)

Bloomfire for Android screenshots

Qualtrics Surveys Qualtrics' 360-degree employee assessment feature helps measure employee performance through feedback from customers, peers and management, consultants and more. (Google Play) (Apple Store)

Qualtrics Surveys screenshot

TINYpulse: TINYpulse helps staff stay engaged wherever they go, allowing them to send or view 'cheers' from their mobile device and get instant access to employee engagement questions. (Google Play) (Apple Store)

TinyPulse for Android screenshots

  • Will your organization be able to adapt to the system quickly with minimal training? Since the interface of the employee engagement software will be used by employees with varied tech quotient, it is very important for the interface to be intuitive and easy to use. Find out how other users have managed with the onboarding on different employee engagement software by referring to customer reviews.
  • What are the pricing options? Employee engagement software is generally available with three pricing models: one-time license, subscription-based, and freemium. In a one-time license model, users make an upfront, one-time payment for the purchase of the licenses and own them forever. In a subscription-based model, users buy software for a specific duration at a set price. In a freemium-based model, users can use limited features of the software free of charge with an option to upgrade to full functionality version on payment. Subscription-based pricing is prominent in cloud-based offerings, while on-premise solutions are usually available with one-time licensing model.

Essential features of employee engagement software

Once you know what you want from an employee engagement software, you should start looking at the feature sets included in these solutions. Here's what you can typically expect from such a solution:

Infographic showing list of key features of employee engagement software

Examples of popular employee engagement software

Here are three of the most popular solutions on the market to consider when you choose employee engagement software:

WISP HR Solution

WISP HR Solution is a mobile-first Intranet solution that helps create employee handbook applications for corporate communication and information. The solution aims to simplify the process of onboarding new hires and create room for a greater employee participation. It facilitates sharing of corporate news and helps collect employee feedback through polls and surveys.

Wisp HR screenshot

Officevibe

Officevibe is a Web-based employee engagement platform that conducts employee surveys. It helps reduce time spent in formalizing survey questions by providing HR professionals with a list of over 350 pre-built survey questions. In addition, the solution anonymously collects employee feedback and share it daily with the managers. Officevibe's "PraiseGame" feature gamifies and promotes peer recognition.

Officevibe screenshot

Performance Pro

Performance Pro is a cloud-based solution that assists HR professionals with performance appraisals. The solution can store documents in the cloud for third-party documentation and can compare employees simultaneously based on factors like competency and skill level. Its functionalities include dashboards, workflows, customizable templates, writing assistants, legal checks, and goal cascading.

Performance Pro screenshoit

What to do next

You can check out the full list of all employee engagement software on the GetApp category page. You can also go to our comparison page where you can compare these solutions based on features, integrations, mobile support, online presence, and pricing.

Once you're done buying your employee engagement software, or even if you are still trying out the choices available, we'd love to hear from you. Go to our employee engagement software reviews page and share your thoughts.


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