Customer Management Articles

"The Industry Is Going Mobile” — Interview With Aydin Mirzaee, CEO of FluidSurveys

by Julia Rozwens
Published on 3 October 2012

We asked Aydin Mirzaee, CEO of FluidSurveys, a few questions about his company and view of the markets they serve.

GetApp: Who are you and what is your role in the company?

I'm the co-CEO of FluidSurveys, so I oversee and steer the direction of each development and marketing project in the company.

CEO FluidSurveys

GetApp: Can you briefly present your management team?

At FluidSurveys, we don't elevate the title of manager in the same way that other company's may choose to. Everyone works on the same level, and we are all given massive responsibility and the freedom to accomplish our individual and company goals. We're a group of extremely dedicated and driven people who don't believe in the word "impossible".

GetApp: Are you a Cloud or a Software-as-a-Service company?

I suppose definitions may vary from one source to another, but our perspective is that we are a SaaS company that operates in the cloud. Our clients log into our applications from anywhere in the world (cloud computing) and enjoy a fully-featured application from any workstation without downloading or installing any software (SaaS).

GetApp: How do you use and promote usage of Cloud Computing?

Our entire business lives in the cloud. Internally, we leverage cloud computing technology to share ideas, to keep track of project deadlines, and to coordinate meetings. Our customer-facing applications are also cloud-based. There is no downloadable version of FluidSurveys; it's entirely online.

GetApp: What are the points of difference of your solutions?

Wow. So many to talk about. But let's talk about Mobile. In the past, people would take surveys on their desktops. Now, you'll get an email invite and check it on your phone. Our surveys are drop dead gorgeous on mobile devices. Hands down we have the best mobile interface for surveys on the market. Check it out for yourself - you'll love it.

GetApp: How would you like to be evaluated by a prospect?

Thoroughly! We are extremely proud of our product, FluidSurveys, and we are confident that it is the best solution for the vast majority of the market. Interested parties can contact us directly for a free webinar demonstration and trial account before making a financial commitment.

GetApp: Why do your customers buy from you?

We bring the power of effective online survey software to the masses. Every component of FluidSurveys brings enormous value to our customers, and they recognize this from the moment they connect with the software. Our form builder is at the top of its class, and our analytics features provide meaningful insights into collected data. Best of all, each of our powerful features has been thoughtfully designed to be easy to use by everyone. And of course, mobile is the future and our mobile surveys knock it out of the park every time.

GetApp: Can you mention some of your key clients?

We attract literally hundreds of new customers every day, but some of our more recognizable customers include Hewlett-Packard, Groupon, Coca-Cola, Autodesk and Siemens.

GetApp: What do you see as the key trend emerging in the industry?

I believe that the industry is going mobile. More and more Internet users access the web from their smart phones and tablets, which means that survey software has to adapt. FluidSurveys recently unveiled improved support and performance for mobile devices, which we believe will help a lot of customers to acquire better data.

GetApp: What is THE most important message you feel you should get across to someone considering buying your solutions?

We understand surveys and can vouch for our product because we eat our own dog food and use FluidSurveys to survey our own customers - and we can tell you that we get actionable metrics from our data that help us keep customers and get new customers everyday. With FluidSurveys, you know you're getting the most advanced and easiest to use product in the market all in one - check it out for yourself and you'll see why people make the switch everyday

GetApp: Thank you for your time, Aydin!

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Apps mentioned in this article