Customer Management Articles

List of 25 Small Business Productivity Cloud Apps to Beat the Downturn

by Christophe Primault
Published on 7 September 2011

business software evaluation toolsLooks like the economy may get gloomy again! No wonder why small business entrepreneurs are turning to solution that can improve their efficiency and productivity. This list of the 25 most popular web-based business applications on the marketplace will guarantee small business owners a big bang for their buck. In search of a higher ROI, many businesses turn to software as a service to replace traditional software or cover productivity gaps in key areas such as customer management, customer support, HR management, finance or marketing automation.

Cloud apps have gone mainstream and this list features some of the best popular apps around.

The TOP three applications this month are:

  1. Zoho Suite: an integrated suite of online web applications for small business geared towards increasing productivity and easy collaboration including: CRM, Accounting, Applicant Tracking, Help Desk, Project Management, Document Management…(for most apps the first users are FREE!)
  2. Assistly: a customer support app that pulls your customer service conversations into one collaborative desktop. It helps delivering customer support by email, phone, chat, Twitter, Facebook and more (first full-time Agent is FREE!)
  3. Mavenlink:a fast growing cloud-based project management and collaboration suite including time tracking, expense reporting, invoicing & online payments and more…(basic plan is FREE!)

There are many other gems in this list such as online accounting, help desk, workforce management, survey tools, email marketing..and most of them offer a free option.

Check this list, get more efficient, bump up your productivity and beat the crisis!

View the Top 25 Small Business Apps


Apps mentioned in this article