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NetSuite OpenAir Logo
NetSuite OpenAir

The Leading Cloud Professional Services Automation Solution

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NetSuite OpenAir Reviews

Overall rating

4.0

/5

39

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.13/10

Reviews by rating

Pros and cons

Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.
I like that it has the capability to integrate with things like Salesforce and Jira, making it easier for users to complete multiple tasks in one spot.
I used the software for 15 years and I had a wonderful experience using the softwarw.
Lack of integration to the project financials. We struggled with integrating the contract data into the project so we could track profitability real time.
The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year.
The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad.
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39 reviews

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