CRM Articles

These Are People’s Top Cloud Business Apps for 2013

by Christophe Primault
Published on 17 January 2013

We were keen to know at GetApp which apps are very useful for your business in terms of increasing productivity, cost cutting, obtaining more clients, creating a happier team and so on. Therefore, we have asked the folks on Quora, what they believe are going to be the people's top cloud business apps for 2013. We would like to share a summary of the most mentioned apps organized by key categories with you.

The Apps That Will Sweeten The New Year

This is a summary of the most mentioned apps:

Top Business Apps 2013

CRM Apps

Zoho CRM, manage your customers and contacts

Highrise CRMto track leads, contacts & deals

HR Apps

TribeHR for workforce management

Zartisfor social recruiting

Help Desk Apps

Zendeskto provide awesome customer support

Finances & Accounting Apps

Freshbooks, online billing and bookkeeping

Xero for accounting in the cloud

Online Marketing Apps

Web/Product Development Apps

GitHub, a place to share code

Jira, issue tracking and project tracking for software development

Collaboration Apps

Skype, chats, meetings and collaboration online

Dropbox, file storage and backup

Project Management Apps

Basecamp for collaboration and project management

Pivotal Tracker for agile project management

Workflow Apps

Kissflow, workflows for Google Apps

And I would add a new comer for 2013 in the work-flow category, CloudWork an apps integration service (offered by the parent company of GetApp), no doubt that such a service will be very useful to glue all these amazing apps together.

We invite you to leave comments if you feel that this list needs to be completed. I am sure there must be more newcomer apps that will rock small businesses this year. Tell us about them! For those who are new to cloud apps I hope that this list of awesome apps helps you to discover the one or other app, you have not heard about.

Need more apps? Visit our complete lists of project management apps, crm apps, accounting apps, etc.


Apps mentioned in this article

Zoho CRM
  • · Sales Force Automation
  • · Marketing Automation
  • · Customer Support & Service
  • · Inventory Management
Visit Website
Zoho CRMCustomer Management
Highrise CRM
  • · Import contacts from Outlook or Excel
  • · Store customer emails
  • · Reply to emails
  • · Attach documents and files
Visit Website
Highrise CRMCustomer Management
  • · Applicant Tracking
  • · Add team members and collaborate on hiring decisions
  • · Integrated employee referrals
  • · Linkedin, Twitter and Facebook
Visit Website
HireHiveHR & Employee Management
  • · Online invoicing
  • · Time tracking
  • · Recurring invoices & auto payment
  • · Team timesheets
Visit Website
FreshBooksFinance & Accounting
JIRA Software
  • · Project Tracking
  • · Agile, Scrum, Kanban
  • · Project Planning
  • · Issue Tracking
Visit Website
JIRA SoftwareProject Management & Planning
  • · Easy 5-step wizard for building your workflows in minutes
  • · Pre-built reports and dashboard for workflow insights
  • · Share your workflows & collaborate with other process owners
  • · Single sign-on (SSO) with your Google Apps login credentials
Visit Website
KiSSFLOWOperations Management
  • · Vacation Calendar
  • · Goal Tracking
  • · Skills Tracking
  • · Employee Notes
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TribeHRHR & Employee Management
  • · Flexible ticket management with automated workflow
  • · Multi-channel support: email, web, phone, chat, social media
  • · Mobile support with native iPhone, iPad, and Android apps
  • · Robust reporting and advanced analytics
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ZendeskCustomer Service & Support
  • · Bank Rec - Automatically import and code transactions
  • · Invoicing - Create and send invoices automatically
  • · Add-ons - Pick from a wide range of powerful add-ons
  • · Dashboard - Instantly see your bank balances, sales & bills
Learn More
XeroFinance & Accounting
  • · Integrated Stats System
  • · Over 50 languages
  • · Privacy options, including members-only blogs
  • · Sidebar widgets
Learn More
WordpressWebsite & eCommerce
  • · Business blogging
  • · Social media management
  • · Lead management
  • · Create landing pages
Learn More
  • · Build mail lists
  • · Custom forms
  • · 750+ Integrations
  • · Full featured API
Learn More
  • · Collaboration - Manage large teams with ease
  • · Integrated issue and bug tracking
  • · Graphical representation of branches
  • · Approximately 6 million hosted git repositories
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GitHubIT Management
  • · File sharing
  • · Automatic organization & back-up
  • · Any device accessibility
  • · File storage
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  • · Project organization
  • · Email integration
  • · To-do lists
  • · Group discussions
Learn More
BasecampProject Management & Planning
Pivotal Tracker
  • · Track Tasks & Prioritize
  • · Share Documents
  • · One View of your Entire Project
  • · Real Time, Focused Collaboration, Release Management
Learn More
Pivotal TrackerProject Management & Planning