9Lenses Features

9Lenses

Digital client engagement platform

5.0/5 (3 reviews)

9Lenses Feature Summary

  • Data analysis
  • Content heirarchy management system
  • Permission management
  • Scorecards
  • Data collection
  • Collaboration tools
  • Engagement analytics

Competitor Feature Comparison

API
Activity Dashboard
Approval Process Control
Audit Trail
Billing & Invoicing
Collaboration Tools
Communication Management
Configurable Workflow
Content Management
Data Capture and Transfer
Engagement Analytics
Invoice Management
Permission Management
Quote Management
Real Time Updates
Role-Based Permissions
Workflow Management
Learn moreCompare App
API
Activity Dashboard
Approval Process Control
Audit Trail
Billing & Invoicing
Collaboration Tools
Communication Management
Configurable Workflow
Content Management
Data Capture and Transfer
Engagement Analytics
Invoice Management
Permission Management
Quote Management
Real Time Updates
Role-Based Permissions
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Approval Process Control
Audit Trail
Billing & Invoicing
Collaboration Tools
Communication Management
Configurable Workflow
Content Management
Data Capture and Transfer
Engagement Analytics
Invoice Management
Permission Management
Quote Management
Real Time Updates
Role-Based Permissions
Workflow Management
Visit WebsiteCompare App

9Lenses Feature Reviews

3 reviewers had the following to say about 9Lenses's features:

Marcus Scott

Robust service from a great team.

2017-08-29

Very effective and efficient survey management tool, with flexible data output for analysis outside the platform as needed.

Pros

The reporting and analytics are very flexible and straightforward.

Cons

Before 9Lenses updated the service, the process to publish, test and distribute a survey was a little complex, but they have streamlined it now to solve those issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Davin Hattaway

A high-powered tool for market research and stakeholder engagement

2017-08-15

Pros

9Lenses is a highly flexible tool for stakeholder data collection.

Cons

The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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JC Quintana

The best solution for conducting digital interviews

2017-09-20

Fast implementation. Multiple uses for customer, employee, technical, and business objectives.

Pros

9Lenses allowed our practice to deploy digital interviews across multiple geographies without the need for expensive integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more