Agenty Reviews

[sensitive content hidden] was very helpful throughout the setup process.

The UI/UX needs more polish. Can make it easier to use.

Thanks Harvey for your feedback, we will definitely improve the UI/UX as per users feedback.

Most of all I liked the automation. All in one place. Everything is convenient. Support that instantly responds and helps.

Sorting of triggers in the workspace does not work. Sometimes, if there are many projects, it is difficult to find. The checkbox - start the agent automatically in the Chrome browser add-on does not work. Maybe it's just me. Not all questions are answered in the section FAQ.

Hey Serafima, Thanks for your review and feedback, we take this seriously and improve as per the feedback Thanks Vikash

The feature set is robust - we are able to customize exactly what we need and how we need it.Also, Agenty has the BEST customer support that I've ever encountered for a global software company. It's amazing. I couldn't have done my job without Agenty's responsive support. Thank you!

The only suggestion would be to expand the knowledgebase with more topics, including entry level information - to build a broader audience, it might be helpful to create onramps for people with less coding skills (like me). The easier it is to use and learn, the more I will be willing to use it and the more I would pay for it.

The tutorials are really informative. Good Features overall.

GZIP compressed feature. Would much prefer CSV download option throughout.

Customer service is absolutely brilliant! Always available to help and offer support. The fact this is a cloud based service makes it suitable for scalable enterprise solutions. Functionality, and features depending on plan are comprehensive and backed up by a very capable customer service team.

Can be a little tricky to setup complex data extractions, however, customer service have always been on hand to assist and resolve any queries I've had. So not really a negative.

Thanks Matt, customers like you inspire us to make better software and services.

Transparent dashboard, great support team!

Sometimes I would need to restart the agent because it couldn't finish scraping because of some error that has occurred

very easy to use, support is excellent, big time saver

nothing I can think of

Thank you so much Heiko for writing a review. Loved to help you in using Agenty.

Software is very easy to use with chrome extension, but if you have any problem support will help you :) Thanks [SENSITIVE CONTENT]!

no free package for small business. If you add free plan Agenty will be perfect!

Thanks Jan, happy to help!

Customer service, easy to explain and [SENSITIVE CONTENT] actioned right away

None that I could find, very easy to chat with customer service

Thanks Michael

ABout the data extraction from different sites

the css part but all good now. aside from this all is good

Thanks Mariane, we are so glad you liked Agenty

After maintaining several puppeteer scripts for years, I've finally found a robust web scraper that runs in the cloud, is easy to use, and has excellent customer support!

I haven't found anything yet that I do not like about Agenty. :-)

Thanks Stephen

Pretty easy to use, have only ever had one issue and support was really helpful and fixed the issue.

Pretty happy with it all, maybe the user interface appearance could be updated slightly

Thank you Caroline, happy to help!

I have used many scraping tools in the past but this is the easiest to use. Very highly underrated tool and delivers great value for money, saves hundreds of dollars of engineering hours to get scraping jobs done. Constantly upgrading their features.

They need to add more tiers for their plans to accomodate different levels of usage.

Thank you very much Husam.

It does what is needs to do and whenever you have a problem the helpdesk is superb

Only minor thing is that difference between packages is too big. Our current plan is too small, next plan is too big.

Thanks Eric, happy to help always!

You can collect data from links within the original data.

Too many options for a novice user. It was difficult for me to digest the instructions.

Hi Adam, Thanks for your review. Yup, Agenty has everything for complex scraping projects to handle everything comes in the way to scrape the data correctly!

Loved the support we were given to ensure our scripting fit our needs and was further optimized for processing speed.

Seemed a little buggy at first, but support cleared up any issues we were having right away

Hi Zach, Thanks for your review, it was nice to help you in your scraping agent. Agenty 2.0 is coming soon with a lots of improvements to self-troubleshoot and debug scraping issues. Thanks, Vikash

The concept itself is very useful, but its effects could be much better

-They don't help you even though we have the most expensive plan. - The [SENSITIVE CONTENT HIDDEN] is very rude and will not help you - We pay approximately $ 300 per month that includes customer service. We compose an email with questions for [SENSITIVE CONTENT HIDDEN] and he just answers "NO" not even a hello.

Hi Pavlos, I don't see any ticket with your name, please contact me or support@agenty.com and we'll definitely help to fix your issues. Thanks Vikash

Absolutely nothing. They boast of robustness but fail

1. Pathetic experience in case of competition 2. Worst management possible

Hi Sreeraj, I don't see any ticket with your name, please contact me or support@agenty.com and we'll definitely help to fix your issues. Thanks Vikash