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Akita vs Grow Comparison

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Overview

Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through...

Category Leaders

Grow is software that makes it simple for companies to connect their data and surface insights so everyone can make data-driven decisions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(1)

5

4

3

2

1

0

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

153

60

12

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Not enoughreviews yet

Pros

I like how easy it is to customize and utilize, very efficient, clean and is impressive to present.
It has a wow factor to it that makes everything you are presenting look so positive. It is really useful to be able to provide daily results to everyone on the team.
The amount of integrations available is really outstanding because we use so many platforms that it's nice to not fuss with requesting features.

Cons

Not enoughreviews yet

Cons

If you dont have a basic knowledge of coding then its very hard to create the different reports I struggled allot with that.
But everything broke and nothing worked the way it should and the cost was insane. Use google analytics instead, seriously.
When registering for training it doesn't always automatically link to your outlook calendar so you can miss your training.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features103
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Assessment Management
  • Automated Scheduling
  • Behavior Tracking
  • Benchmarking
  • Budgeting/Forecasting
  • CRM
  • Calendar Sync
  • Call Tracking
  • Categorization/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Customer Activity Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Deadline Management
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Event Triggered Actions
  • Filtering
  • Financial Reporting
  • Forecasting
  • Functions/Calculations
  • Goal Setting / Tracking
  • Health Score
  • Help Desk Management
  • Historical Reporting
  • Historical Trend Analysis
  • KPI Monitoring
  • Key Performance Indicators
  • Lifecycle Management
  • Marketing Reports
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Multi-Currency
  • Multiple Data Sources
  • Multiple User Accounts
  • OLAP
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Public Dashboards
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Relational Display
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Revenue Management
  • Rich Text Editor
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Simulation
  • Single Sign On
  • Social Media Monitoring
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • To-Do List
  • Transaction History
  • Trend / Problem Indicators
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Visitor Tracking
  • Visual Analytics
  • Visual Discovery
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Win / Loss Analysis
  • Total features62
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Assessment Management
  • Automated Scheduling
  • Behavior Tracking
  • Benchmarking
  • Budgeting/Forecasting
  • CRM
  • Calendar Sync
  • Call Tracking
  • Categorization/Grouping
  • Charting
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Customer Activity Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Deadline Management
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Event Triggered Actions
  • Filtering
  • Financial Reporting
  • Forecasting
  • Functions/Calculations
  • Goal Setting / Tracking
  • Health Score
  • Help Desk Management
  • Historical Reporting
  • Historical Trend Analysis
  • KPI Monitoring
  • Key Performance Indicators
  • Lifecycle Management
  • Marketing Reports
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Multi-Currency
  • Multiple Data Sources
  • Multiple User Accounts
  • OLAP
  • Onboarding
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Public Dashboards
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real-time Updates
  • Relational Display
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Revenue Management
  • Rich Text Editor
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Simulation
  • Single Sign On
  • Social Media Monitoring
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • To-Do List
  • Transaction History
  • Trend / Problem Indicators
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Visitor Tracking
  • Visual Analytics
  • Visual Discovery
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Win / Loss Analysis

Integrations

  • Total integrations48
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations122
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Akita vs. Grow

See how Akita and Grow stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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