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Applause

Analyze user reviews and ratings across global app stores

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Applause Pricing, Features, Reviews and Alternatives

Applause product overview

What is Applause?

Mobile Sentiment Analytics is a specific tool within the broader Applause platform for app testing and feedback analysis. Described as the only tool that continuously trawls and crawls through over half a billion reviews and star ratings from international app stores, its suite of features are geared to distilling this valuable performance information. By using Applause Analytics to reinterpret data, developers can transform often fairly disparate forms of appraisal into intelligence and insight pivotal to shaping business decisions. By first ascertaining an Applause Score grading store listed apps on a scale of 0-100 across key attributes derived from user reviews, marketers can quickly gauge public perception. These attribute scores can then be used as benchmarks and compared against relevant rival competition to understand precisely where apps excel or fall short.

Key benefits of using Applause

  • Allow Applause to constantly scour the ever-expanding app economy, gathering and collating user reviews from app stores across the globe.


  • Transform disparate review scores, ratings and feedback into more measurable forms of business intelligence and actionable insights.


  • Applause Score adds numeric weighting to core app attributes to distill reviews down and form competitive benchmarks vital for comparing against rivals.


  • Clusters pull together similar reviews, enabling faster comparisons and keyword or signal-based searches.


  • Apply custom attributes to score own apps or competitors, building a bigger picture of the overall app ecosystem to keep pace with emerging trends and user demands.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Knowledge Base

    Training options

    Documentation

    Applause features

    Functionality

    5.0

    /5

    1

    Total features

    10

    4 categories

    Most valued features by users

    Reporting/Analytics
    Visual Analytics
    API
    Search/Filter
    Activity Dashboard
    Customizable Fields
    Test Script Reviews
    Feedback Management

    Functionality contenders

    Applause users reviews

    Overall Rating

    5.0

    /5

    1

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great testing service

    Reviewed 5 years ago

    We use applause to test our app. So far it has been very helpful in reducing bugs and giving our customers a better experience.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Applause FAQs and common questions

    Q. Who are the typical users of Applause?

    Applause has the following typical customers:
    Large Enterprises, Mid Size Business


    Q. What languages does Applause support?

    Applause supports the following languages:
    English


    Q. Does Applause support mobile devices?

    Applause supports the following devices:
    Android, iPad, iPhone


    Q. Does Applause offer an API?

    Yes, Applause has an API available for use.


    Q. What level of support does Applause offer?

    Applause offers the following support options:
    Phone Support, Email/Help Desk, Knowledge Base

    Common Applause comparisons

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