AppNeta Pricing, Features, Reviews & Comparison of Alternatives


End-user experience monitoring for any app, network or cloud

4.0/5 (1 review)

AppNeta overview

What is AppNeta?

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed, cloud-connected, digital enterprise. With AppNeta, IT and Network Ops teams can assure continuous and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.

We provide IT and Network Ops teams with visibility into:
- SaaS or web application performance from the end user, through the network, to the application.

- End-user experience from a remote location, back to headquarters, 3rd party applications, datacenter or cloud environments.

- Application and network performance from datacenter-to-cloud, cloud-to-cloud or datacenter-to-datacenter.


Pricing options
Free trial
Value for money
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Business size



United States, Canada

Supported languages

AppNeta screenshot: Monitoring what apps are in use on your network has never been easier. Identify what apps are hogging bandwidth at what locations and by what users.AppNeta OverviewAppNeta screenshot: AppNeta's in-depth diagnostics allow IT Ops to identify the root cause of network and app performance issues in record time. AppNeta screenshot: With enhanced Selenium scripting you can use web synthetic monitoring to benchmark & alert on performance for all your SaaS apps. See end user app experience with support for custom milestones in single page apps, screenshot on error and page validation.AppNeta screenshot: Monitor your actual application path with multi-protocol route determination for TCP, UDP and ICMP. Track key network metrics like Latency, Loss, Capacity and Jitter continuously with AppNeta.AppNeta screenshot: Knowing your network hogs is important, but with AppNeta you can correlate poor performance per host and--with Active Directory--with your users. AppNeta screenshot: Monitor the usage of your network for recreational apps and see when they're stealing bandwidth from your business critical apps. Segment by location or app to drill into more details across the entire AppNeta Performance Manager dataset.AppNeta for SaaS/Web App MonitoringAppNeta for Cloud Adoption

AppNeta reviews

Very good

Value for money
Ease of use
Customer support

Extremely useful for monitoring SaaS based applications like G-Suite, O365 etc.

Used daily for 6-12 months
Reviewed 2018-02-27
Review Source: Capterra

Proactive monitoring of SaaS vendors

AppNeta can be used for proactive monitoring for SaaS based applications (G-Suite, O365 etc.) by customers. Instead of relying on Statuspage only, which is updated by SaaS providers.

The enterprise license is somewhat expensive side. Ideally Global Monitoring point would need to be bundled with couple licenses for monitoring.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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AppNeta pricing

Pricing options
Free trial
View Pricing Plans

$199/per app, per location, per year. Further details:

AppNeta features

Data Import/Export

API (196 other apps)
Activity Dashboard (160 other apps)
Ad hoc Reporting (84 other apps)
Business Intelligence (116 other apps)
Charting (83 other apps)
Collaboration Tools (81 other apps)
Customizable Reporting (107 other apps)
Dashboard Creation (106 other apps)
Data Filtering (108 other apps)
Data Visualization (182 other apps)
Multiple Data Sources (79 other apps)
Predictive Analytics (84 other apps)
Real Time Analytics (121 other apps)
Real Time Data (91 other apps)
Reporting & Statistics (139 other apps)
Third Party Integration (123 other apps)
Trend Analysis (78 other apps)
Visual Analytics (140 other apps)

GetApp Analysis

Data is power, giving technology vendors the assurance that their business-critical applications are providing the end-user experience they expect. AppNeta is an application performance monitoring (APM) solution that provides detailed performance data to enterprises, managed service providers, and technology vendors around the globe. AppNeta is the only platform of its kind of offer solutions for all web-based applications, including applications that were developed internally.

AppNeta’s four key products are TraceView, AppView, FlowView, and PathView. The advanced APM solution provides Development, DevOps, and IT Operations teams with the performance data they need to pinpoint performance bottlenecks in web, mobile, and cloud-delivered application environments. DevOps teams can gather detailed insights and find solutions to problems in real-time with actual user monitoring. Meanwhile, IT teams are able to use AppNeta to answer key questions and proactively learn what’s running on their networks.

What is AppNeta?

AppNeta is a suite of application performance management tools that Development, DevOps, and IT Operations teams can use to ensure their web-based applications are optimized. AppNeta provides solutions for all applications, including those developed internally, as well as business-critical software-as-a-service (SaaS) applications and the networks that deliver those applications.

With the tools that AppNeta provides to clients, technology professionals should be able to uncover hidden performance bottlenecks. They are also more likely to be able to deliver continual service to business-critical applications. AppNeta is the first SaaS-delivered APM provider that supports PHP 7 in production, which means that developers are now able to use the company’s APM solutions to resolve performance issues for virtual environments created with the highest-performing versions of the common internet language.

Who is AppNeta For?

  • Experience level: All experience levels
  • Industry: Managed service providers, technology vendors, enterprises
  • Business size: All business sizes
  • Departments/roles: Developers, DevOps, IT Operations
  • Budget/point: Free plans available

Main Features

AppNeta provides DevOps teams with the ability to monitor and optimize their web-based applications. Users can get insights that go beyond the basic averages most technology professionals are accustomed to, to uncover detailed performance trends in real-time.

Using AppNeta’s TraceView product, you can view high-level metrics, such as average latency, right alongside queries and backtraces. These metrics are available to you 24/7. This should reduce your operations workflow significantly and save your DevOps teams precious time when resolving problems that require immediate attention.

Fixing Problems with Real-User Monitoring

AppNeta uses a combination of real-user monitoring and synthetic trends to help its clients track user performance. This data is then tied to backend performance.

AppNeta determines total latency by three components: the client’s browser, the networks, and the servers that are responsible for providing the data. Using the platform, you’re able to understand the end-to-end page load experience from the perspective of real world users of your app, regardless of where they are physically located.

Proactive Alerts

The TraceView product offers proactive alerts based on application performance. The important difference between AppNeta’s proactive alerts and other monitoring solutions is that TraceView measures website performance, which involves much more than just latency distributions.

Setup your proactive alerts to get a direct measure of how effectively content is being served to your end users. Each alert should be comprised of a name, a metric that’s being tracked, a list of apps it applies to, and an email address where the alert should be sent.

Network Performance Monitoring

Vendors can track everything from multi-layered LAN and WAN to hosted MPLS with PathView, AppNeta’s performance monitoring capability. PathView offers a level of visibility into network health that is not possible with more conventional web monitoring solutions.

PathView continuously monitors metrics that impact the delivery of application data from the source to the destination using appliances as surrogates for end-stations. PathView also provides you with assessment and diagnostic capabilities. This analysis makes it possible for you to determine more than whether a path is performing poorly. With PathView, you can actually determine where and why that path is performing poorly.


AppNeta integrates with a number of popular third-party solutions, including Kaseya, a global provider of automated IT systems management software.


AppNeta offers multiple pricing solutions for businesses of all different sizes.

AppNeta’s TraceView product is available for free with the Project plan. Organizations that sign up for the Enterprise plan will pay $119 per host, per month with an annual contract. Meanwhile, AppView Global Monitoring is available for $39 per month with an annual contract. AppView Enterprise and FlowView both start at $248 per month with an annual contract. PathView starts at $149 per month with an annual contract.

Bottom Line

  • Helps technology vendors assure a high quality experience for end users
  • Correlates application usage to network bandwidth consumption
  • Troubleshoot issues across the entire app network path
  • Illustrates the performance of applications from the perspective of the end user
  • Provides visibility into AWS components, as well as the network they communicate over

Videos and tutorials

Additional information for AppNeta


Improve end-user experience: Last mile performance visibility into your end-users

Increase business productivity and ROI: Maximize employee and business productivity by ensuring your business-critical applications are performant and minimize employee downtime.

Improve business continuity and reduce operational costs: Complete visibility into both application and network performance anywhere in an organization to lower MTTR and reduce downtime.

Understand the end-user experience of any web app and troubleshoot application issues faster

Save time troubleshooting: Complete visibility into both application and network performance anywhere in an organization or across the WAN to lower MTTR.

Measure application impact on network: what applications are in use, from where and how they are impacting your infrastructure and costs