Appsee vs BugHerd Comparison

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Overview

Appsee's mobile app analytics helps mobile teams improve their app's UX by providing them with qualitative, visual insights...

BugHerd is a visual feedback tool for websites. It’s like using sticky-notes to pin client feedback and track bugs directly...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(10)

5

4

3

2

1

7

1

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

(36)

5

4

3

2

1

20

16

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

You know you made the right purchase decision when both you (product), your designer (ux) and your developer are extremely happy with a product. And that’s exactly the beauty of Appsee.
This is the biggest pro. I think they have a long way to go but definitely a great idea and a great start.
Integrating Appsee in our app was one of the best business decisions we’ve made, it’s that good.

Pros

The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome.
Wonderful product, at a great price does exactly what is says it does. Loved the easy to use Kanban.
Great seamless integration in the products we realise for our clients.

Cons

Their customer support was the WORST I have ever experienced from any company. They have no regard for you the customer.
Absolutely terrible experience using it on Phonegap.
None due to instability, it actually damaged our offering.

Cons

The lack of customizable columns in their kanban-style layout is a pity.
The only negative about BugHerd is that I would prefer if the seats were per project and not on the overall account.
Sometimes it can be difficult to select the exact area that you're trying to comment on. Can be a bit laggy at times.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features27
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Automatic Notifications
  • Behavior Tracking
  • Bug Tracking
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Communication Management
  • Customer Activity Reporting
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Engagement Analytics
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Forum / Discussion Board
  • Issue Management
  • Issue Tracking
  • Milestone Tracking
  • Multi-Channel Marketing
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Predictive Analytics
  • Prioritizing
  • Project Management
  • Projections
  • Real Time Analytics
  • Resource Management
  • Status Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • User Management
  • Version Control
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Workflow Management
  • Total features32
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Automatic Notifications
  • Behavior Tracking
  • Bug Tracking
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Communication Management
  • Customer Activity Reporting
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Engagement Analytics
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Forum / Discussion Board
  • Issue Management
  • Issue Tracking
  • Milestone Tracking
  • Multi-Channel Marketing
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Predictive Analytics
  • Prioritizing
  • Project Management
  • Projections
  • Real Time Analytics
  • Resource Management
  • Status Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • User Management
  • Version Control
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations87
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appsee vs. BugHerd

See how Appsee and BugHerd stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.