Appsee vs FullStory Comparison

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Overview

Appsee's mobile app analytics helps mobile teams improve their app's UX by providing them with qualitative, visual insights...

FullStory tells you everything you need to know about your digital experience. Deliver exceptional experiences by letting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(10)

5

4

3

2

1

7

1

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.6

(54)

5

4

3

2

1

34

16

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

You know you made the right purchase decision when both you (product), your designer (ux) and your developer are extremely happy with a product. And that’s exactly the beauty of Appsee.
This is the biggest pro. I think they have a long way to go but definitely a great idea and a great start.
Integrating Appsee in our app was one of the best business decisions we’ve made, it’s that good.

Pros

This is a great tool that I recommend for every website large or small. It can help you better understand users and identify frictions points that lead to more conversions.
I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.
We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

Cons

Their customer support was the WORST I have ever experienced from any company. They have no regard for you the customer.
Absolutely terrible experience using it on Phonegap.
None due to instability, it actually damaged our offering.

Cons

It is a bit expensive, but once over the sticker shock, you'll quickly see the value exceeds the costs.
It also charges by session, not unique users, so if someone comes back again after 30 mins, it counts as another session.
For the price it demands, I feel the ROI is very low.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features27
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Automatic Notifications
  • Behavior Tracking
  • Bug Tracking
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Collaboration Tools
  • Compliance Management
  • Conversion Rate Optimization
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Synchronization
  • Data Visualization
  • Email Alerts
  • Engagement Analytics
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Filtered Views
  • Heatmap
  • Issue Management
  • Issue Tracking
  • Monitoring
  • Multi-Channel Marketing
  • Performance Reports
  • Personalized Profiles
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Visual Discovery
  • Website Integration
  • Total features33
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Automatic Notifications
  • Behavior Tracking
  • Bug Tracking
  • Business Intelligence
  • Campaign Analysis
  • Campaign Management
  • Collaboration Tools
  • Compliance Management
  • Conversion Rate Optimization
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Synchronization
  • Data Visualization
  • Email Alerts
  • Engagement Analytics
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • Filtered Views
  • Heatmap
  • Issue Management
  • Issue Tracking
  • Monitoring
  • Multi-Channel Marketing
  • Performance Reports
  • Personalized Profiles
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Visual Discovery
  • Website Integration

Integrations

  • Total integrations10
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations25
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appsee vs. FullStory

See how Appsee and FullStory stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.