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ATLAS.ti Reviews - Page 2
139 reviews
Recommended
Aino P.
Hospital & Health Care, 5,001-10,000 employees
Used daily for 1-2 years
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My favorite part is the very dedicated customer service and tech support. When I had trouble with the University lisence, I was quickly on the phone with an expert who was very helpful and really made an effort helping me through the problem.
Atlas.ti is an easy program to use for qualitative data analysis. It's quick to learn and makes it easy to process and manage material consisting of a large number of documents. My material consists of 2000+ documents, and Atlas.ti has made it possible to manage it.
Some of the commands are not very intuitive, so it took a while to find where everyting is. It was still very possible though.
Hi Aino, thank you very much for sharing your feedback! We're glad to hear that you've found ATLAS.ti to be easy to use and that it's helped you manage all your research data. In our 2022 user survey, we found that 97% of our users valued the ease of use. I can also see that you've contacted our user support and technical support teams on different occasions, and we appreciate your feedback regarding the quick and effective support. Our user support team is available 24 hours a day, 5 days a week, via live chat, telephone, and email, to answer any questions you may have and help you make the most of ATLAS.ti for your research. Our mission is to make qualitative research easier for everyone, everywhere, and we will always be here for you. We wish you all the best in your research!
Anis Najiha A.
Education Management, 1,001-5,000 employees
Used monthly for 2+ years
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The software has a user-friendly interface and intuitive design, making the process much faster and easier for me. Atlas.ti has been extremely beneficial for my mixed method approach. Its table matrix tool made it simple for me to integrate the results from my qualitative phase, which in turn allowed me to develop my questionnaire items in a clear and organized manner. This ultimately resulted in a more efficient and effective data analysis process.I also appreciate the attractive design of the software, which made my experience more enjoyable. I have recommended it to my students as a solid choice for qualitative data analysis too. The support provided by Atlas.to trainers and consultants is also a good added value.
What I liked most about Atlas.ti was its user-friendly interface and intuitive design, which made my data analysis process much more efficient and enjoyable. The software's table matrix tool was also one of the features that I really like, as it allowed me to integrate my qualitative findings and develop my questionnaire items in a clear and organized manner.
One potential drawback of Atlas.ti is its new pricing system, which some users may find expensive. There is no no lifetime license but 3 years lease , although it is to make sure the software is update and continuous support.
Hi Anis Najiha, thank you very much for your feedback! We're glad to hear you enjoy the user-friendly interface and intuitive design. We always strive to balance ease-of-use with powerful features, including the latest developments in AI and machine learning algorithms. In our 2022 user survey, we found that 97% of our users valued the ease-of-use of ATLAS.ti. ATLAS.ti is the only qualitative data analysis package that includes all tools and features and access to all platforms (Windows, Mac, Web, and mobile tablets) in a single license. Our developers and AI Lab are continuously working to bring the best-in-class technology to make research easier for people everywhere. This includes offering features such as automatic coding tools and real-time collaboration. Moreover, you can share a multi-user license with as many people as you want, on any ATLAS.ti platform; when one user logs out, the license seat instantly becomes free for others to use. Finally, only with ATLAS.ti will you find free support via live chat, telephone, and email, 24 hours a day, 5 days a week. Given the importance of staying abreast of technological advances and meeting researchers' needs everywhere, we launch a new generation every year and several major free updates during each year. License subscriptions make it possible for our team to continue growing the most powerful qualitative data analysis software and offer continuous support, and this ensures everyone always has access to the best possible functionality, security, and support. License subscriptions can easily be managed, paused, and re-initiated from the ATLAS.ti account page. If you ever have any questions or comments, please count on our support at general@support.atlasti.com. We wish you all the best in your work with ATLAS.ti!