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Zendesk Explore Logo

Zendesk Explore

4.2
(17)

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Build reports and dashboards with multiple data sources

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(21)

Zendesk Explore Features

Features Summary

Functionality

3.8

/5

17

Total features

47

5 categories

Zendesk Explore features

API
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Benchmarking
Charting
Customizable Dashboard

Common features of Business Intelligence software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad hoc Reporting
Alerts/Escalation

Price starts from

49

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.8

/5

17

Price starts from

49

Per month

learn more

Total Features

47

Unique features

  • Real Time Monitoring

  • Sales Reports

  • Marketing Reports

  • Drag & Drop

Functionality

4.6

/5

7.5K

Price starts from

Free

learn more

Total Features

48

Features in Common

22

Unique features

  • Interactive Reports

  • Multi-Channel Data Collection

  • Customer Segmentation

  • Usage Tracking/Analytics

Functionality

4.6

/5

1.9K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

29

Features in Common

7

Unique features

  • Modeling & Simulation

  • Regression Analysis

  • Document Management

  • Collaboration Tools

Common Zendesk Explore comparisons

Reviewers who mentioned features said:

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Harrison J.

Marketing and Advertising, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A real disruptor in the BI dashboard space

Reviewed 7 years ago

I have used Bime for the last few months at my agency. We use it for client reporting, internal reporting, real-time monitoring and insights, and a whole wealth of other stuff. I've used Tableau extensively before, and I have to say that Bime is superior in just about every way. I foresee Bime being a real disruptor in the BI space. The tool is very flexible and capable. Building data connections only...

Pros

-Very easy to use and teach non-technical people. -Extremely flexible and capable platform -Excellent customer service -Very scalable pricing plans

Cons

-Documentation hasn't caught up to improvements/features with the tool

AB
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Adrian Br

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fast and easy, very agile

Reviewed 9 years ago

Working in an Agile startup scene(Berlin), I find I always come back to BIME, regardless of the company I end up working for. This tool is incredibly easy to set up, taking you from datasource to good web-published dashboards in MINUTES. Data source changes? No problem, just switch out the connection, only takes a minute. Need an extra dashboard to show a client, with different applied filters? MINUTES!! It's...

Pros

Very quick to work with, highly intuitive. Easy for non-tech Password-protection, easy user mgmt Minutes from data source connection to published dashboards. Cloud hosted No maintenance on the code you would otherwise have to write.

Cons

No cons were added to this review

ET
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Evelyn T.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Basic functionality and nothing more

Reviewed 5 years ago

Not worth the time investment - use your time wisely and implement a better BI tool.

Pros

It gets the job done, I guess. Visualizations come out pretty nicely, although it takes a LOT more work than it should to set it up.

Cons

The way it connects to the database and pulls data from databases makes the backend very messy. The tool is not very flexible and cannot do any sort of advanced graphing. It's basic, and good for making dashboards that NO ONE touches, but not very good as a BI tool in my opinion.

RS
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Ritul S.

Automotive, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zendesk Explore

Reviewed 4 months ago
Pros

Its is very easy to use. Extracting reports is very easy and calculating KPI is also helpful

Cons

While making dashboards , there is a lag of some hours

AR
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Verified reviewer

Market Research, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I would use BIME again

Reviewed 5 years ago

If you are stuck in the ice ages of excel reports and lots of copy paste then i definitely recommend. The are more robust options out there but they also have a higher price point

Pros

The more time analysts spend building reports the worse off your team will be in the long run. With BIME we had a great start each month with an auto-generated deck of performance results.

Cons

The integrations were tricky and we had a lot of sources to include.

AR
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Verified reviewer

Media Production, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Digital Reporting by BIME

Reviewed 5 years ago
Pros

BIME is very easy to use for digital marketing people. It has tons of connections. Since it's very easy to use, you don't spend too much time to implement.

Cons

Coomunity support is still a bit weak. Also it's not flexible as Tableau. It's more digital marketers tool than BI tool.

JH
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Jason H.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great tool

Reviewed 13 years ago

super useful tool with great features

Pros

-google analytics connector -export options -nice interface -PRICE!!! So cheap!!

Cons

free trial has limited connections

HP
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Heriberto P.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BIME is a BI producto with the right focus on how easy BI should be.

Reviewed 6 years ago

Solved my dashboard needs... published information to several types of users and they can interact with their information very easily.

Pros

Very nice visualizations (charts), very intuitive, elegant simple approach to BI. You can build dashboards very easily and fast,,, and have them published in a few minutes...

Cons

There are a few features that need to mature a little bit. There are other products that offer lower pricing than BIME.

AB
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Akanksha B.

Automotive, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Managing Workflow

Reviewed 3 months ago

the over all experience is good

Pros

It make us to filter the data of our use, so that we can give the mote of the productivity and analyze the customer query.

Cons

The least thing i dislike about this product is it take time to update .

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Larry A.

Writing and Editing, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy Use

Reviewed 9 years ago

I've always found that basic analytics tools are handy, but will only show you so much and most of the data isn't needed. It's the exact opposite with Bime, it's been a very easy-going setup and all the data I need to see is only a click or two away. So far I've been very impressed with is user interface and overall inner-workings!

Pros

No pros were added to this review

Cons

No cons were added to this review

LE
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Layal E.

Computer Software, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for reports

Reviewed 3 months ago
Pros

Report visualization is very powerful. Very easy to use platform.

Cons

Its a bit costly, but does the job if you have the budget

AH
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Adrienne H.

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I do not like the interface of this tool

Reviewed 5 years ago
Pros

I like that you can add data in from any channel. I like that you can manipulate the data to show it how you want to see it.

Cons

The charts that generate are clunky. The interface isn't as visually appealing as I would like it to be.