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Chartio Pricing, Features, Reviews and Alternatives

Chartio product overview

What is Chartio?

Chartio enables companies to combine data sources from multiple systems and databases together without storing a copy of your data. Systems that are currently supported include PostgreSQL, MySQL, Amazon Redshift, Google BigQuery, Salesforce, Google Analytics, and Twilio.

Key benefits of using Chartio

  • Chartio's features allow anybody to grab and combine data from anywhere, and create visual reports and dashboards for usage across the entire company.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Knowledge Base
    Chat

    Training options

    Documentation
    Live Online
    Videos
    Webinars
    In Person

    Chartio pricing information

    Value for money

    4.4

    /5

    36

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Chartio features

    Functionality

    4.4

    /5

    36
    Total Features73 7 categories

    Most valued features by users

    Data Visualization
    Reporting/Analytics
    Data Import/Export
    Visual Analytics
    Search/Filter
    Reporting & Statistics
    Dashboard
    Activity Dashboard

    Functionality contenders

    Chartio users reviews

    Overall rating

    4.5

    /5

    36

    Positive reviews

    94%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.76/10
    Rating distribution

    5

    4

    3

    2

    1

    24

    10

    2

    0

    0

    Pros
    The customer service is a great team which are willing and helpful to make your business grow and succeed.

    AR

    Anonymous Reviewer

    The ease of use makes it learning and fun experience and also making it easy and reliable for people to use.

    AR

    Anonymous Reviewer

    Highly recommend Chartio for its ease of use and superior customer service. Whenever we have questions the help team responds back extremely quickly and in detail.

    PN

    Phil N.

    Cons
    It is hard to program and sometimes frustrating to set everything up.

    Luis P.

    Quite a few of my queries are unsuccessful and the error messages aren't very helpful explaining why.

    DM

    Dylan M.

    We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    One of the Best I've Used

    Reviewed 3 years ago

    Starting with dispersed data we now have one place for it. We also now have a single place to create reporting where before it was happening all over. Modeling a complex multi-touch model would take months to do and this technology allowed us to be up and running in less than a month. The only challenges we faced were caused by our own data quality.

    Pros

    The ability to pull in so many different data sets from so many different places. As a marketer pulling in data from google analytics, AdWords, automation platform, salesforce, etc. really allowed us to fast-track our reporting and made it to where we do not have to build a custom data model but get out of the box plug-ins with Chartio. The modeling is simple and easy to follow.

    Cons

    I really have yet to find something I dislike

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A highly configurable tool for the technical team and technical marketer

    Reviewed 2 years ago

    It’s a great experience. It present data that is critical to every single portion of our business and provides highly valuable insight in the health and performance of the business.

    Pros

    There is a ton you can do with Chartio right out of the box without much technical ability. THat said, the more you know about your data and how it is structured, the more you can do with Chartio. SQL skills make the platform easier to configure and use but is not a required skill.

    Cons

    It’s a little bit tough to handle huge data sets and make sure data connections are correct. I think that other than that the customization and configurability of Chartio is great.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great, but big margin to improve

    Reviewed 3 years ago

    Very flexible, as long as the right data is synced, almost anything is possible. Quite a lot can be done without knowing to do queries, which is great. But the layout/design is outdated.

    Pros

    -Flexible -Great integrations -Relatively easy to use without SQL skills

    Cons

    -Layout outdated -No wizards or help for setup

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to Use with Charts and Deep Dive Queries

    Reviewed 8 months ago

    It is a robust and collaborative tool that helps us to collect and visualize our kpis and metrics. It also allows us to throw alerts for certain types of events which completes overall experience.

    Pros

    It enables you to create rapid dashboards and charts with extensive selection. It also has ability to write your own queries directly to the data tables that you connected. It allows you to track other chart data to understand the written queries behind it. It also has drag and drop charting which is also helpful to engage with team members with no experience on querying.

    Cons

    Share links are not well designed so you need to make sure you click share and get the link on the screen. Otherwise it limits your environment and which is hard. Even though there is a well documented help center, for datetime functions, most of the time it is hard to handle even if you use sql common functionalities.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Enterprise-grade BI for mid-market price and complexity

    Reviewed 3 years ago

    BI, visualization, SQL queries, Postgres visualization, BigQuery visualization

    Pros

    With Chartio, you can run from data to visualization in seconds, even if you don't know SQL. Chartio has a visual editor, clear and easy joins and table keys, a huge range of preconfigured data sources, and easy dashboard and folder management. Chartio is also one of the few, if not the only BI tool that can be embedded into your app and managed through tokens or SAML authentication. All in all, expect professional grade BI power without the cost or complexity.

    Cons

    Cons are limited for Chartio. I found no issues with the querying or visualization itself, but did run into issues clarifying errors or linking data correctly. We also struggled to auto-refresh schemas, which in an environment where schemas change constantly, means a refresh cycle every week.

    Chartio FAQs and common questions

    Chartio has the following pricing plans:
    Free Trial: Available


    Chartio has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Chartio supports the following languages:
    English


    No, Chartio does not have an API available.


    Chartio integrates with the following applications:
    HubSpot Marketing Hub, Google Analytics, Microsoft Azure, QuickBooks Online Advanced, Recurly, Segment, Zuora, NetSuite, Pardot, Salesforce Sales Cloud, Google AdWords, Heap, Panoply, Jira Service Management, Mixpanel, Workable, Heroku, Marketo Engage, AdRoll, HubSpot CRM, Intercom, Zendesk


    Chartio offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat

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