ChartMogul Features

ChartMogul

Reporting & analytics for subscription businesses

4.57/5 (28 reviews)

ChartMogul Feature Summary

  • Data analysis
  • Performance metrics
  • API access
  • Billing integrations
  • Consolidated customer database
  • MRR (monthly recurring revenue) breakdowns
  • MRR movement analysis
  • Churn rate analysis
  • Cohort analysis
  • Custom list creation
  • Geo mapping
  • Segmentation
  • Data visualization
  • Key performance indicators (KPI)
  • Trend indicators
  • Cash flow analysis
  • Customer profiles
  • Subscription histories
  • Data filtering
  • Custom segments

Business Intelligence & Analytics Feature Comparison

Most popular features of all Business Intelligence & Analytics apps

API (144 other apps)
Activity Dashboard (114 other apps)
Ad hoc Reporting (72 other apps)
Business Intelligence (101 other apps)
Charting (75 other apps)
Collaboration Tools (56 other apps)
Customizable Reporting (82 other apps)
Dashboard Creation (93 other apps)
Data Filtering (80 other apps)
Data Import/Export (93 other apps)
Data Visualization (127 other apps)
Drag & Drop Interface (62 other apps)
Monitoring (71 other apps)
Real Time Analytics (98 other apps)
Real Time Data (77 other apps)
Real Time Reporting (55 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (78 other apps)
Trend Analysis (55 other apps)
Visual Analytics (110 other apps)

ChartMogul Feature Reviews

25 reviewers had the following to say about ChartMogul's features:

Rupertus Scholler

ChartMogul is a very helpful tool to have a look on the most important KPI's

2018-03-16

Most of all it saves my time to analyze and to set up adhoc reports for our founders and investors

Pros

To set a filters with tags to have a quick few about our renewals or possible churn per month.

Cons

I had to put in more than 100 customers manually. An interface to Quaderno (like Stripe) is not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Guy Harel

Has all the metrics you need, and only what you need

2018-12-23

We've been using CM for over 3 years to track our metrics, and we love it. Simple to use, has just what we need, very responsive app. Scratched our itch, and then some.

Pros

All the reports are pre-built, with enough customization options to dig into your data. There are also reports present which we probably wouldn't have built if they weren't built in, and they have helped us tremendously.

Cons

So currently we don't count on the reports to a degree that we base our actual cash flow on it, but the reports are still accurate enough to visualize and analyze trends and segments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Ryan Creamore

A SaaS Business Best Friend

2016-12-10

Chart Mogul sets the standard for subscription analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
4 of 4 people found this review helpful
Helpful?   Yes   No
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Dawn Green

Verified Reviewer

Good idea, poorly executed

2017-01-21

If you would like us to delete your account I can do this for you, or you could simply login and delete your Data source through the UI and this takes care of removing the data."

Pros

It gives you an idea of what your general trends are and the graphs are pretty.

Cons

They have data from their own client's data sources but it is not used properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering ChartMogul

We have our own metrics built into our own app that I think are better overall because we took into account monthly and annual payers. This is not difficult code to write. You might miss out on pretty graphs by not using CM, but graphs are only pictures of data. There is enough info out there to easily cobble this together in your own app.

Source: GetApp
0 of 4 people found this review helpful
Helpful?   Yes   No
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Anonymous
A verified reviewer

ChartMogul is a turn-key way to get immediate insight on your customer billing data

2018-04-18

ChartMogul let us get at a ton of metrics on our customers that were still unknown to us with almost zero effort, and because of how easily it integrates with our billing provider, we get ongoing updates on these metrics, again, with no additional work on our part.

Pros

If you use one of ChartMogul's native billing data-sources (including Stripe and numerous others), import is an absolute breeze; in our case, we let ChartMogul chew through our data for a while and suddenly we had a dashboard packed with a bunch of insights into our customer billing data that we hadn't ever seen before, except through manual computation on our end.

Cons

Many of the analytics naturally depend on whether or not ChartMogul can properly understand your customer data, so that's an important one to get right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Camila Neto da Silva

My favorite Customer Operations' dashboards so far!

2019-10-08

Pros

It's so visual and user-friendly.

Cons

I miss exporting my dashboards and results (that I seeing on the screen) mainly because I'm not an admin user.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
Customer Value Manager (Media Production company, 11-50 employees)
Verified Reviewer

Great knowledge base for subscription business

2018-08-14

Pros

It gives you great amount of know-how for subscription analytics which is more complicated than any other customer analytics.

Cons

More integration would be very nice for this tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
Chief Marketing Officer (Computer Software company, 11-50 employees)
Verified Reviewer

Review of ChartMogul

2017-06-07

Pros

- good tool to use with Braintree, - a lot of additional data, - easy to check MRR, - a lot of charts

Cons

If you are using different tools like (for example Geckoboard) you may find different ways of calculating MRR and other metrics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
(Computer Software company, 501-1000 employees)

Great tool to keep up w/ important business metrics

2019-05-14

Pros

This is a great tool to us for your business especially if your product is sold on a subscription business.

Cons

Sometimes you will find an inconsistency in numbers for your reports. This is an issue with really any tracking tool, but just make sure to keep alert is anything looks dramatically different than a previous week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Bradley Geddes

Beautiful charts and dashboards

2018-02-16

The combination of visualization and simple to set up links with Stripe have been super helpful to us.

Pros

Automates the creation of gorgeous "quick-glance" charts.

Cons

The primary complaint from our team is that it does not offer a 100% integration with Stripe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamil Rejent

Great too for saas analytics

2018-03-08

Metrics overview

Pros

Almost everything - all the stats, ease of use, filtering, segmentation, the fact that I can have everyone in the team informed about new customers.

Cons

Having more data integrations would be useful to correlate MRR with sources, workload and other metrics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Charles Gerrior

BI Tool

2019-02-01

Pros

Ability to aggregate data from multiple systems into single view.

Cons

Limited data sources included out of the box.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anton Telegin

It's cool

2019-01-25

Pros

UI and functionality are exemplary, it's a pleasure to open it every time

Cons

Blog is honestly boring. The tool itself is perfect

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Patrick Barnes

Verified Reviewer

Excellent Business Intelligence platform for subscription businesses

2017-04-17

Pros

Bringing in our historic data from Stripe / Chargebee was a breeze.

Cons

They offer a free trial and you can bring in all your data easily during this period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Vladimir Sandera

Verified Reviewer

Must-have financial dashboard for SaaS startups

2017-04-15

Pros

We use Braintree and it takes just 30 minutes to integrate this with no development skills needed.

Cons

Integration with Braintree doesn't support VAT handling (it's partly fault of Braintree API, which has poor support for VAT handling, nonetheless it's not possible to strip VAT from financial data coming from Braintree) As I am from Czechia, it could be a bit cheaper in my opinion :) Still worth the money though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Ed Moyse

Accurate & Insightful

2017-06-08

Insight into business KPIs.

Pros

However, that's just the tip of the iceberg - they somehow manage to display the information you need to see in a gorgeous user interface, but also allow you to dive to an incredible amount of depth, all in an easy-to-use interface.

Cons

I suppose if I'm really nit-picking it would be really nice if they offered an open-metrics dashboard like Baremetrics do (baremetrics.com/open).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sara Mota

A sales performance measuring tool for startups, but not so user friendly nor escalable

2019-06-22

Pros

Clean user interface

Cons

Not simple to integrate with other API’s.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Thibaut Davoult

Excellent software to keep track of key business metrics

2017-12-15

Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

Pros

I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period.

Cons

Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Customer Success Manager (Computer Software company, 51-200 employees)
Verified Reviewer

Great source of data for your company.

2019-01-31

Pros

It allows you to get the data you otherwise won't be able to gather.

Cons

It's challenging and lacking introductory tutorial - maye take a while until you get used to it, and even then you can't be 100% sure that you are getting everything out of it.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
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Sean Dockery

WOW!

2019-10-31

Though ChartMogul is not a billing platform like Zuora or SaaSOptics, it definitely does the analytics part extremely well.

Pros

For the money this product is awesome. We use it exclusively for SaaS metrics and revenue recognition. The great part is this software can do so much more. I would say we use about 20% of the features and that goes a long way!

Cons

For the money this software is a fantastic analytics software with excellent features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 1-10 employees)

Powerful insights

2019-04-12

Pros

Extremely easy to connect with Stripe, providing a lot of extra context and info about the business.

Cons

So far I have found nothing negative, it's just a great tool.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

Provides Fantastic Business Insights

2018-03-24

Pros

The ability to pass custom attributes and splice/segment every section of the platform is worth gold. Provides us the ability to see MRR or churn based on UTM tracking params, alexa rankings and how far the user got through our software.

Cons

It's gold, I'm stretching here (more of a feature request) but: Lack of ability to show automatic pie charts for segments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kamil Rejent

Verified Reviewer

Great metrics app for every SaaS

2017-04-13

Pros

It gives me almost all the information I need to get an overview of our business standings.

Cons

Missing forecasting features. Adding costs would be helpful as well. A nice to have would be to make it possible to share stats publicly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
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Mariana Miecznikowski

Great tool and even better customer support

2019-10-22

Pros

I check the team’s performance everyday on chartmogul and it’s very important tool for us on a daily basis.

Cons

At the beginning, it was a little hard to get used to it

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Great tool for analysing you revenue

2018-09-09

Pros

It has comprehensive chart features, which allow you to have a better understanding of your revenue.

Cons

It is very expensive, even in the lowest tier.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more