ChartMogul Features

ChartMogul

Reporting & analytics for subscription businesses

4.68/5 (38 reviews)

Competitor Feature Comparison

"What If" Scenarios
API
Activity Dashboard
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Built-In Database
Cancellation Management
Cash Management
Customer Database
Customer History
Customizable Dashboard
Dashboard
Data Connectors
Data Import/Export
Data Visualization
Discount Management
Drag & Drop
Financial Analysis
Financial Reporting
Key Performance Indicators
Marketing Reports
Multi-Company
Performance Metrics
Product Catalog
Real Time Analytics
Real Time Reporting
Revenue Recognition
Sales Reports
Scheduled / Automated Reports
Search/Filter
Strategic Planning
Subscription Plan Management
Third Party Integrations
Transaction History
Trend / Problem Indicators
Usage Tracking/Analytics
Visual Analytics
Learn moreCompare App
"What If" Scenarios
API
Activity Dashboard
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Built-In Database
Cancellation Management
Cash Management
Customer Database
Customer History
Customizable Dashboard
Dashboard
Data Connectors
Data Import/Export
Data Visualization
Discount Management
Drag & Drop
Financial Analysis
Financial Reporting
Key Performance Indicators
Marketing Reports
Multi-Company
Performance Metrics
Product Catalog
Real Time Analytics
Real Time Reporting
Revenue Recognition
Sales Reports
Scheduled / Automated Reports
Search/Filter
Strategic Planning
Subscription Plan Management
Third Party Integrations
Transaction History
Trend / Problem Indicators
Usage Tracking/Analytics
Visual Analytics
Learn moreCompare App
"What If" Scenarios
API
Activity Dashboard
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Built-In Database
Cancellation Management
Cash Management
Customer Database
Customer History
Customizable Dashboard
Dashboard
Data Connectors
Data Import/Export
Data Visualization
Discount Management
Drag & Drop
Financial Analysis
Financial Reporting
Key Performance Indicators
Marketing Reports
Multi-Company
Performance Metrics
Product Catalog
Real Time Analytics
Real Time Reporting
Revenue Recognition
Sales Reports
Scheduled / Automated Reports
Search/Filter
Strategic Planning
Subscription Plan Management
Third Party Integrations
Transaction History
Trend / Problem Indicators
Usage Tracking/Analytics
Visual Analytics
Visit WebsiteCompare App

ChartMogul Feature Reviews

25 reviewers had the following to say about ChartMogul's features:

Anonymous
A verified reviewer

ChartMogul is a turn-key way to get immediate insight on your customer billing data

2018-04-18

ChartMogul let us get at a ton of metrics on our customers that were still unknown to us with almost zero effort, and because of how easily it integrates with our billing provider, we get ongoing updates on these metrics, again, with no additional work on our part.

Pros

If you use one of ChartMogul's native billing data-sources (including Stripe and numerous others), import is an absolute breeze; in our case, we let ChartMogul chew through our data for a while and suddenly we had a dashboard packed with a bunch of insights into our customer billing data that we hadn't ever seen before, except through manual computation on our end.

Cons

Many of the analytics naturally depend on whether or not ChartMogul can properly understand your customer data, so that's an important one to get right.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon H.

Clear graphs and easy to understand

2021-04-14

Pros

Simple to connect to data sources and refresh when needed.

Cons

The different reports need explaining within the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zach C.

Helps to Visualize your Subscription Revenue Data

2021-03-22

We are extremely pleased with ChartMogul, and it has helped us to organize our monthly reporting on key metrics.

Pros

Although Recurly has some charts and statistics, ChartMogul is much more useful and friendly to use.

Cons

When we started using it, ChartMogul didn't have a native integration with QuickBooks.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael G.

Extremely useful software

2021-07-21

It's our source of truth for revenue growth and high-level success metrics.

Pros

The best part is how easy it is to find a number of metrics about the business all stored in one place, and then how easy it is to filter the data too.

Cons

Would like to have OR options with the filters, at the moment we've only been able to use AND parameters.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamil R.

Great too for saas analytics

2018-03-08

Metrics overview

Pros

Almost everything - all the stats, ease of use, filtering, segmentation, the fact that I can have everyone in the team informed about new customers.

Cons

Having more data integrations would be useful to correlate MRR with sources, workload and other metrics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Guy H.

Has all the metrics you need, and only what you need

2018-12-23

We've been using CM for over 3 years to track our metrics, and we love it.

Pros

All the reports are pre-built, with enough customization options to dig into your data. There are also reports present which we probably wouldn't have built if they weren't built in, and they have helped us tremendously.

Cons

So currently we don't count on the reports to a degree that we base our actual cash flow on it, but the reports are still accurate enough to visualize and analyze trends and segments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn G.

Verified Reviewer

Good idea, poorly executed

2017-01-21

If you would like us to delete your account I can do this for you, or you could simply login and delete your Data source through the UI and this takes care of removing the data."

Pros

It gives you an idea of what your general trends are and the graphs are pretty.

Cons

They have data from their own client's data sources but it is not used properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering ChartMogul

We have our own metrics built into our own app that I think are better overall because we took into account monthly and annual payers. This is not difficult code to write. You might miss out on pretty graphs by not using CM, but graphs are only pictures of data. There is enough info out there to easily cobble this together in your own app.

Source: GetApp
0 of 4 people found this review helpful
Helpful?   Yes   No
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Ryan C.

A SaaS Business Best Friend

2016-12-10

Chart Mogul sets the standard for subscription analytics. Within a few clicks, we were instantly provided with critical data we needed to run our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
4 of 4 people found this review helpful
Helpful?   Yes   No
Read more
Rupertus S.

ChartMogul is a very helpful tool to have a look on the most important KPI's

2018-03-16

Most of all it saves my time to analyze and to set up adhoc reports for our founders and investors

Pros

The most important metrics are given.

Cons

I had to put in more than 100 customers manually. An interface to Quaderno (like Stripe) is not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
Customer Value Manager (Media Production company, 11-50 employees)
Verified Reviewer

Great knowledge base for subscription business

2018-08-14

Pros

It gives you great amount of know-how for subscription analytics which is more complicated than any other customer analytics.

Cons

More integration would be very nice for this tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Charles G.

BI Tool

2019-02-01

Pros

Ability to aggregate data from multiple systems into single view.

Cons

Limited data sources included out of the box.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Camila N.

My favorite Customer Operations' dashboards so far!

2019-10-08

Pros

It's so visual and user-friendly.

Cons

I miss exporting my dashboards and results (that I seeing on the screen) mainly because I'm not an admin user.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Chief Marketing Officer (Computer Software company, 11-50 employees)
Verified Reviewer

Review of ChartMogul

2017-06-07

Pros

- good tool to use with Braintree, - a lot of additional data, - easy to check MRR, - a lot of charts

Cons

If you are using different tools like (for example Geckoboard) you may find different ways of calculating MRR and other metrics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Sean D.

WOW!

2019-10-31

Though ChartMogul is not a billing platform like Zuora or SaaSOptics, it definitely does the analytics part extremely well.

Pros

We use it exclusively for SaaS metrics and revenue recognition.

Cons

For the money this software is a fantastic analytics software with excellent features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vladimir S.

Verified Reviewer

Must-have financial dashboard for SaaS startups

2017-04-15

Pros

Great overview of all important SaaS key metrics (MRR, churn rate, CLV etc) with geographical breakdown.

Cons

Integration with Braintree doesn't support VAT handling (it's partly fault of Braintree API, which has poor support for VAT handling, nonetheless it's not possible to strip VAT from financial data coming from Braintree) As I am from Czechia, it could be a bit cheaper in my opinion :) Still worth the money though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Bharath P.

Clear Data visuals [Just Love it]

2020-08-03

Simply best. I did find better than this in the market.

Pros

1. Data Presentation 2.

Cons

No corns but would like to add the auto suggestions about conversions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael G.

Extremely useful software

2021-01-15

Pros

Makes it really easy for us to track a whole range of revenue metrics in our SaaS business.

Cons

It would be great to be able to include expense data in there so we can track metrics like our CAC, etc.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 501-1000 employees)

Great tool to keep up w/ important business metrics

2019-05-14

Pros

This is a great tool to us for your business especially if your product is sold on a subscription business.

Cons

This is an issue with really any tracking tool, but just make sure to keep alert is anything looks dramatically different than a previous week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paula P.

ChartMogul

2020-02-19

Pros

I like how intuitive and easy it is to create charts and filters, also, it's great that you can privately save charts.

Cons

The integration takes a while to run and update the information.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick B.

Verified Reviewer

Excellent Business Intelligence platform for subscription businesses

2017-04-17

Pros

Bringing in our historic data from Stripe / Chargebee was a breeze.

Cons

They offer a free trial and you can bring in all your data easily during this period.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Thibaut D.

Excellent software to keep track of key business metrics

2017-12-15

Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

Pros

ChartMogul helps us keep track of our most important business metrics at a glance and accurately.

Cons

Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bradley G.

Beautiful charts and dashboards

2018-02-16

The combination of visualization and simple to set up links with Stripe have been super helpful to us.

Pros

Essential to our executive team to keep tabs on regular business operations Tracks a range of metrics -- from user based to financial tracking

Cons

The primary complaint from our team is that it does not offer a 100% integration with Stripe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ed M.

Accurate & Insightful

2017-06-08

Insight into business KPIs.

Pros

However, that's just the tip of the iceberg - they somehow manage to display the information you need to see in a gorgeous user interface, but also allow you to dive to an incredible amount of depth, all in an easy-to-use interface.

Cons

I suppose if I'm really nit-picking it would be really nice if they offered an open-metrics dashboard like Baremetrics do (baremetrics.com/open).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anton T.

It's cool

2019-01-25

Pros

UI and functionality are exemplary, it's a pleasure to open it every time

Cons

Blog is honestly boring. The tool itself is perfect

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Customer Success Manager (Computer Software company, 51-200 employees)
Verified Reviewer

Great source of data for your company.

2019-01-31

Pros

It allows you to get the data you otherwise won't be able to gather.

Cons

It's challenging and lacking introductory tutorial - maye take a while until you get used to it, and even then you can't be 100% sure that you are getting everything out of it.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more