Explore a recommended list of ClickTale alternatives for your business in 2019. Compare alternatives to ClickTale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Looker, a data platform, makes it simple for anyone to find, navigate and understand their data. Looker platform has an analytics interface for exploring data, a reusable development paradigm for curating data experiences, and an extensible API set so the data can exist in other systems.Read more about Looker Looker enables anyone to search and explore data, build dashboards and reports, and share everything easily and quickly.
BI & dashboard software for multiple, large data sets
Behind Sisense's drag-and-drop user interface and eye-grabbing visualization options lies a technology that forever changes the world of business analytics software. By removing limitations to data size and performance imposed by in-memory and relational databases, Sisense enables any business to deliver interactive terabyte-scale analytics to thous… Read more about Sisenseands of users within hours
Sumo Logic is a log management and data analytics software that creates manageable information based on data feeds. Sumo Logic assesses server, application and website performances by creating graphs and charts based on their activities. This information displayed then enables you to create alerts once data reaches certain levels which in turn notif… Read more about Sumo Logicy you of potential threats/downtime.
Sumo Logic comes complete with a freemium version and two additional upgradeable plans on top. There is also a Sumo Logic team on call to assist with the application setup and support - also available to help you scale your platform up and down. Multiple video tutorials, whitepapers, customer success stories and webinars are also made available for use.
Cloud-Scale Monitoring Platform For Metrics, Apps, and Logs
Datadog is a monitoring service for IT, Dev & Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog's capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ… Read more about Datadogely on infrastructure issues.
Offering 120+ turnkey integrations and a robust API, Datadog bridges together metrics & events from every component in the environment to provide teams with graphing, correlation and data analytics. The product enables a single view across on-premise and cloud deployments. This holistic view of an enterprise’s IT is becoming more critical with the ever increasing amount of data and devices within organizations
Try Datadog for free: http://go.datadoghq.com/free-trial-GetApp
Automated SaaS-based monitoring for your IT infrastructure
LogicMonitor’s automated SaaS performance monitoring platform provides businesses with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures.
With LogicMonitor, you can:
• Act on infrastructure performance data using built-in & customizable dashboards, performance forecasting, &… Read more about LogicMonitorcomplete reporting.
• Use built-in workflow capabilities including alerting routing (via phone, email or SMS) & escalation management to improve your IT team’s issue response & resolution time.
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.Read more about SendX99/month.
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
amoCRM is a sales & lead management solution for SMBs. With an interactive pipeline, users can automate salesflows from start to finish, set tasks and customize triggered activities like mailouts and social media advertising. Seamless integrations keep users and their data always in sync, whether they're on computer, mobile, or tablet… Read more about amoCRM
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce developer for a clunky configuration that meets half of your needs.Read more about Logicbox Or you can choose a provider that will deliver a custom data model that scales your business and automates all the processes that makes your business special.
Dashboards & automated reports for data driven teams
Klipfolio helps businesses of all sizes to discover the metrics that matter most to their business or function, and then automates the process of monitoring and acting upon these metrics using our dashboard. Klipfolio integrates with hundreds of data sources, online and on premise… Read more about Klipfolio
Visual Website Optimizer is an easy to use A/B testing tool that allows marketing professionals to create different versions of their websites and landing pages using a point-and-click editor (no HTML knowledge needed!) and then see which version produces maximum conversion rate or sales.Read more about Visual Website Optimizer Integrating our split testing software is dead-simple: copy-paste a code snippet in your website once and you are ready to go live!
Everything you need to monitor your website
With Pingdom’s website monitoring you’ll be the first to know when your website is down, and you’ll stay on top of your website’s performance. Monitoring your websites and servers is a smart decision. Read more about Pingdom
New Relic is the all-in-one web and mobile application performance management provider for the cloud and the datacenter. More than 70,000 organizations use them to optimize over 100 billion metrics in production each day. They provide 24x7 real user monitoring and code-level diagnostics for production apps deployed on dedicated infrastructures, the… Read more about New Reliccloud, or hybrid environments and real time end-to-end monitoring for your iOS and Android apps.
New Relic provides support for applications written in Ruby, Python, PHP, Java, .NET and Node.js and related frameworks. New Relic also partners with leading cloud management, platform, and hosting vendors to provide their customers with instant visibility into the performance of deployed applications.
New Relic also has an open SaaS platform that enables its community of developers, partners and customers to build plugins using open API’s to monitor any technology of their choice, from databases, networks, caching layers and more.
Brandwatch is the market leader for enterprise social intelligence. Brandwatch's social listening platform has been cited as a global leader by Forrester in the 2016 Wave, and is the best in class according the real user reviews on G2 Crowd. Read more about Brandwatch
Smart Rooms by Journey Sales provides a customer engagement platform and sales enablement solution to connect sales teams with buyers. The software provides a platform from which your customers and prospects can gather key information about your products, services and company.Read more about Smart Rooms Users going through the buyer's journey can use the portal to access educational and engaging product and brand related content that you and your team have uploaded.
Smart Rooms uses data science to deliver consistent and personalized content to your buyers. It also measures user engagement and analyzes prospect and client digital body language to predict behavior and identify buyer needs. Journey Sales Smart Rooms is built natively on the Salesforce1 Platform. The software can be used by Marketing, Sales and Executives to increase transparency into customer intention.
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Decision tree driven Interactive guides for customer service
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls… Read more about Yonyx
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
AlchemyAPI is a cloud app building platform that lets you create smart apps to understand and interpret customer needs and behavior. The platform can be used to build apps that analyze data, conversations, reports and photos from web sites, social media channels and email.Read more about AlchemyAPI This data is transformed into insights about your brad, product, campaign, offer or service.
AlchemyAPI takes both structured and unstructured data from social media and web sites, as well as your in-house text and images, applying semantic data and other technology to answer the questions that matter most to you.
Any business that sells products and has competition can benefit from PriceGrid's suite of competitive business tools. Ecommerce businesses benefit from competitive price analysis and monitoring. Software and Service businesses benefit in knowing the moment competitors change pricing structure, introduce new products, and file for patents.Read more about PriceGrid
In a changing business landscape, there's plenty to think about. Let PriceGrid take the competitive burden off your plate.
Sales Performance Analytics for High Growth Companies
InsightSquared’s sales intelligence solution is the “operating system” for high-growth sales teams. It empowers sales operations leaders to help their executives produce reliable forecasts, understand pipeline trends, and maximize rep impact. Read more about InsightSquared
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