Explore a recommended list of ClickTale alternatives for your business in 2019. Compare alternatives to ClickTale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Full-stack bug and issue tracking for web and mobile apps
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement.Read more about Whatfix
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Woopra is a customer behavior analytics app that helps you better understand each of your customers and offer enhanced personalization and behavioral targeting. Woopra is used to improve the customer experience, to better understand your pipeline, and to get an in-depth view of every customer profile.Read more about Woopra You can track customer activity in real-time, build customer segments and generate funnel reports, retention reports, and live dashboards to measure your key metrics. Woopra offers a number of 3rd party integrations to automate triggered actions based on customer behavior.
Bugsnag provides software development teams with an automated crash detection platform for their web and mobile applications. Bugsnag's cross platform error monitoring automatically detects crashes in your applications, letting you ship with confidence.Read more about Bugsnag
Automatically detect crashes in all of your applications. Bugsnag detects crashes in every popular programming language and framework, automatically collecting useful diagnostics to help you resolve your errors quickly.
Zabbix is the ultimate enterprise-level open source software designed for monitoring availability and performance of IT infrastructure components.
Zabbix offers great performance for data gathering and can be scaled to very large environments. Distributed monitoring options are available with the use of Zabbix proxies. Zabbix comes with a web-based interface, secure user authentication and a flexible user permission schema.Read more about Zabbix Polling and trapping is supported, with native high performance agents gathering data from virtually any popular operating system; agent-less monitoring methods are available as well.
Personyze offers a complete website personalization solution with behavioral targeting, email personalization, recommendations engine, and marketing automation functionality. This one toolset includes everything you need to provide relevant and engaging experiences at every digital touch-point.Read more about Personyze
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.Read more about Kayako
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.
Customer messaging platform for sales, marketing and support
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email… Read more about Intercom
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
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