Explore a recommended list of ClickTale alternatives for your business in 2019. Compare alternatives to ClickTale side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Qualitative analytics for websites and mobile apps
Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. Not just numbers and graphs, Smartlook will help you truly understand your users' actions.Read more about Smartlook
Remote website, application, API and server monitoring tools
Uptrends is a SaaS-based monitoring tool that allows organizations of all sizes to remotely watch and manage the uptime, performance, and functionality of websites, web applications, APIs, and servers via real-time data dashboards, real & synthetic user monitoring, alerting, and mobile app support… Read more about Uptrends
MachMetrics is a site speed monitoring solution which continually tests and monitors the speed of websites from multiple regions and various devices, helping users understand their website’s performance throughout the day, around the world, and on different devices… Read more about MachMetrics
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.Read more about Kaseya VSA
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more.Read more about Zoho CRM Plus
The easiest testing and optimization solution for data-driven marketers
AB Tasty is a SaaS solution that helps data-driven marketers to ease the process of A/B testing.
Designed for e-commerce websites as well as media publishers and lead generation players, AB Tasty helps them to increase their sales and conversion rates through A/B testing (comparing the performance of different versions of a page or a customer jo… Read more about AB Tastyurney on the company's goals).
Our solution is innovative in simplifying to a maximum the implementation of all kind of tests (A/B tests, multivariate tests, split tests, funnel or multi-pages tests), making them accessible to all marketers, whatever their technical knowledge.
Now autonomous and agile, they can quickly reiterate their tests to validate their optimization ideas and adopt a continuous improvement approach, based on figures statistically validated rather than hunches.
Improves & protects your customers digital experience
RapidSpike is a Digital Experience Monitoring Platform that interacts with online platforms exactly as customers do. We pinpoint critical platform issues & improvements by collating real time data on customer interactions, system performance and security into clear compelling actionable insights.Read more about RapidSpike
Honestly is an online, multi-channel platform for collecting employee and customer feedback through automated, customizable and branded pulse surveys that are then analyzed to produce actionable insights around areas of improvement in terms of productivity, talent retention and customer satisfaction… Read more about Honestly
100% customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base. Read more about ITSM 365
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.Read more about Kayako
MySurveyLab is professional online survey software for any size of business, non-government organizations and professionals. MySurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.Read more about MySurveyLab
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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