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ClickTale vs Inspectlet Comparison

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Overview

ClickTale is a website analytics platform that helps to analyse the behaviour of your website visitors and mobile app users.

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

5

4

3

2

1

2

2

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.0

5

4

3

2

1

10

9

5

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

Not enoughreviews yet

Pros

Inspectlet provides multiple options to track the audience like Country, Browser, Time and very important to saved all activity the use like video.
Clearly set up to be easy to implement and use for the end user. Easy as anything to deploy and super easy interface.
Inspectlet had good customer service, and the live recordings were helpful.

Cons

Not enoughreviews yet

Cons

We lost valuable time and money while paying for a product that doesn't even work and trying to fix some of their problems by our own.
You can see when they are confused what to do next, you can see when they try to click on things that aren't clickable, you can even see errors they encounter.
When we enquired, it took 3 weeks for a response, when we replied with questions, no response whatsovever. Tool feels incomplete and lacking functionality.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features16
  • API
  • Behavioral Analytics
  • Campaign Management
  • Conversion Tracking
  • Customer Segmentation
  • Dashboard
  • Heatmaps
  • Keyword Tracking
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Real Time Analytics
  • Reporting/Analytics
  • Sentiment Analysis
  • Site Search Tracking
  • Survey/Poll Management
  • Tagging
  • Text Analysis
  • User Interaction Tracking
  • Website Analytics
  • Total features5
  • API
  • Behavioral Analytics
  • Campaign Management
  • Conversion Tracking
  • Customer Segmentation
  • Dashboard
  • Heatmaps
  • Keyword Tracking
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Real Time Analytics
  • Reporting/Analytics
  • Sentiment Analysis
  • Site Search Tracking
  • Survey/Poll Management
  • Tagging
  • Text Analysis
  • User Interaction Tracking
  • Website Analytics

Integrations

  • Total integrations16
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Salesforce Sales Cloud
  • Segment
  • Shopify
  • Slack
  • Stripe
  • Tableau
  • Twitter
  • Xero
  • Zapier
  • Zendesk