ClickTale Pricing Plan & Cost Guide

ClickTale

In-page web analytics

3.83/5 (6 reviews)

ClickTale Pricing

Free Trial: Available

Pricing is based on the solution you buy. Please contact ClickTale for a custom quote.

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ClickTale Pricing Reviews

3 reviewers had the following to say about ClickTale's pricing:

Joel H.

Expensive, but worth it!

Used occasionally for 2+ years
Reviewed 2019-02-25
Review Source: Capterra

We used ClickTale to see how our web site users were interacting with our content and all I can say is wow! Seeing how they were moving around the site, what they were clicking on was so valuable to us. We were able to make a few small tweaks and see big results in our revenue. They are a bit expensive compared to other solutions, but they are worth every penny if you are serious about getting the most out of your web site visitors.

Pros
- Outstanding information for your web site analytics - Session replays and seeing what users do/click on is invaluable information - Tons of reports and data that you can filter through to get a great understanding of your customers

Cons
- Can be cost prohibitive for most small businesses

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Olga D.

Great user attention tool

Used weekly for 1-2 years
Reviewed 2018-03-31
Review Source: Capterra

Pros
Easy to implement - only with a script to the site - this software allows to see the Attention, Scroll reach, mouse movements, and even allows you to record a video of customers behaviour on your webpage. Great for enterprise use as they tailler the package and pricing to your needs

Cons
Sometimes can be slow or buggy in loading - user must be web savvy to be able to navigate and understand it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Andrew B.

Great Insights on Visitor Behavior and Use on Your Website

Used monthly for 1-2 years
Reviewed 2020-07-30
Review Source: Capterra

My organization was able to gain invaluable visitor insight from ClickTale. We saw the ROI very quickly. However, every organization's situation is different, so the cost-benefit analysis needs to be done on a case-by-case basis.

Pros
Clicktale offers a peek into how visitors consume and navigate your site. Metrics like scroll reach, mouse movements, etc. allow you to actually see first-hand what the visitor journey looks like; this type of information can be invaluable and we never experienced this level of granularity prior to ClickTale.

Cons
Though it is feature-packed, ClickTale is quite costly. For the right organizations, it is invaluable, but for some companies, the ROI is not there.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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