Crazy Egg Pricing Plan & Cost Guide

Crazy Egg

Make the Most of Every Website Visitor.

4.49/5 (72 reviews)

Crazy Egg Pricing

Starting from: $24.00/month

Pricing model: Subscription

Free Trial: Available

Crazy Egg offers a 30-day free trial for new users, after which the software is available across 5 pricing tiers, details of which are outlined below –
Basic – $24/month
Standard – $49/month
Plus – $99/month
Pro – $249/month
Enterprise – Please contact Crazy Egg for pricing details.

All plans are billed annually.

Competitors Pricing

Domo

Pricing model: Subscription
Free Trial: Available

Style Scope

Starting from: 500.00
Pricing model: One Time License
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Klipfolio

Starting from: 99.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Style Intelligence

Pricing model: Subscription
Free Trial: Available

Yurbi

Starting from: 2500.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Crazy Egg Pricing Reviews

Pros

  • I love getting rid of the guesswork for our website. No opinions – straight data, awesome to investigate after the launch of a new product or website updates – awesome A/B testing.Verified ReviewerRead the full review
  • It was easy to use to track scrolling, click rates, and recordings. It is much better than Lucky Orange, but I haven't tried any other competitors.Verified ReviewerRead the full review
  • Really easy to set up and you are ready to go in minutes. The tools it does offer is easy to use, and gives great insights.Verified ReviewerRead the full review

Cons

  • That's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does.Greg D.Read the full review
  • Some of the snapshots didn't record any visits or recorded far less visits than the other page variant. Which is a problem, since the traffic was distributed evenly between both page variants.Verified ReviewerRead the full review
  • Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg.Nathan S.Read the full review
98%
recommended this to a friend or a colleague

19 reviewers had the following to say about Crazy Egg's pricing:

Chris C.

A great conversion optimization tool!

Used daily for less than 6 months
Reviewed 2018-03-16
Review Source: Capterra

Pros
If you haven't used a tool like Crazy Egg in the past, you're about to be blown away. The data that you can get from this tool is crazy helpful and a little scary! You can use the heatmap data to adjust content, landing pages, conversion funnels, and so much more.

Cons
Price. It is more expensive than competing software tools (like Hotjar). I recommend that you compare the features and price before selecting one.

Response from Crazy Egg


Hi Chris, Thanks for your feedback. I appreciated all the details and thank you for your feedback on pricing. We pride ourselves on being the first and the most accessible and approachable -- but also, the most cost effective. I'd love to understand why you believe Crazy Egg is more expensive than our competitors (there are some differences on how folks in our peer group sample and communicate what they're actually capturing and tracking for you). If you're interested in discussing, we'd love to learn more (no pressure outside of learning your POV). I've shared my contact information with you if you're up for it. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cody J.

Great product and customer support is fantastic

Used occasionally for 2+ years
Reviewed 2019-04-23
Review Source: Capterra

Pros
- great features - reasonable pricing - fantastic customer support

Cons
I honestly can't think of any. Since they have the free trial, you can always try it out and cancel if you don't like it within 30 days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Affordable User Behavior/User Insights Tool; Easy to Use

Used monthly for 2+ years
Reviewed 2019-03-10
Review Source: Capterra

Pros
* The insights that Crazy Egg can give marketers, designers, and developers is worth the (reasonable) price. * Easy set up; Google Tag Manager installation is easy. * At times, it can be difficult to provide less technical team members or management with insights through raw data, but the visual component that Crazy Egg can provide makes life a lot easier. * Affordable * Your designers and developers are creating mock ups for future redesigns based on actual user data.

Cons
* Having to delete snapshots because I've hit my max and export/save all the corresponding user data gets tedious; this adds up quick especially if you want to analyze both the mobile view and desktop view of your pages.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Crystal I.

Great Tool, But Expensive

Used occasionally for less than 6 months
Reviewed 2017-11-13
Review Source: GetApp

Pros
We used to use Crazy Egg, but now we use Hotjar. In itself, Crazy Egg is great: easy to set up and it is exciting to see what users are doing on your website. But, the cost was a downfall for us (read more below)

Cons
We moved from Crazy Egg because of the price. Hotjar, a similar tool, has a free forever plan, which we loved. The next plan up is only a few bucks and you get 10,000 page views, but for any pages, which is unlike Crazy Egg which makes you select what pages you want to track. We also found that Crazy Egg was somewhat slow to allow data to be viewed.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Great software and price - helps you uncover how to improve your website

Used monthly for 2+ years
Reviewed 2019-05-31
Review Source: Capterra

Overall, this is essential software for anyone taking the UX of their website seriously. If you want to provide great experiences for your online customers then Crazy Egg will help you uncover exactly where to do this on your website. You'll learn what areas need to change or be removed, and what areas/elements are working well.

Pros
The heatmap (snapshots) feature. The heatmap shows where users lose interest in a page and drop off. The clickmaps show when users click elements that aren't clickable, or when they don't click elements you want them to click. These features have enabled a data-led approach to refining client web-pages and improving their performance.

Cons
There really isn't anything I dislike about this software. It's powerful and priced fairly. Customer Support was also very responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Super tool for heat mapping and user behavior intelligence

Used monthly for 1-2 years
Reviewed 2018-03-26
Review Source: Capterra

Pros
The data visualizations in their heat mapping are phenomenal and the click information is invaluable for making sound UI decisions.

Cons
The pricing is a bit higher than other available tools out there and some dynamic elements are not tracked properly.

Rating breakdown

Value for money
Ease of use
Features
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Jason B.

Good Marketing Tool

Used weekly for 2+ years
Reviewed 2018-05-30
Review Source: Capterra

Pros
This tool really does help you optimize your website if you know how to use it. I am a pretty experienced marketer and I use Crazy Egg for many of the businesses I work with to make sure customers are clicking on the things that I need them to.

Cons
Crazy Egg is a good tool but the one bad thing about it is the fact that you cannot just put their snippet in your header and then see a heat map on any page on your site. It only lets you choose a specific number of pages that you can set up. If they kept the price low and allowed you to see a heat map on every page then it would be much much better.

Rating breakdown

Value for money
Ease of use
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Greg D.

Crazy Egg Shows Me What's Hot On My Website!

Used daily for less than 6 months
Reviewed 2018-02-08
Review Source: Capterra

I get specific, measurable data about how my audience uses my website on a daily basis. I get recordings of real-time visits from customers. I get excellent split testing functionality with thorough analytics that I can use to tailor my content to my visitors.

Pros
What I like most about Crazy Egg is that it offers me clear information about how people use my sight. It's one thing to design a site based upon how you think people will use it or even how they use others like it. It's another thing all together to know exactly how they use it, so you can constantly improve it. By giving me a heat map of my users' experiences, Crazy Egg makes it possible to see which elements of my site are working and which ones need improvement. At a glance, I can see which buttons get clicked the most, how far the average person scrolls down the page, and the order in which people read my content. That's valuable stuff! Crazy Egg goes a step further, though. It provides recordings of real visits from people, so I can watch as they tour my site. This let's me see the traffic pattern that potential customers are taking around my pages. By looking at how visitors tour my site, I can begin to notice patterns in their behavior and make sure that I'm always delivering what they want where they want it. As if all this wasn't enough, Crazy Egg also offers the ability to A/B Split test my pages. Now, there are lot of applications that will split test things, but I've not found one that does it as reliably and as thoroughly as Crazy Egg. The data it provides makes split testing quick and simple.

Cons
Honestly, there's not much to dislike with Crazy Egg. It's a specialized tool for a specific job which means that it will be one of many such tools in your tech stack. And even though it has affordable price points, it's still one more thing you have to pay for. that's just the way online marketing is moving these days. I use a full automation platform and I still have Crazy Egg, because my platform doesn't do what Crazy Egg does. Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sujith K.

Get your business growing with Crazyegg

Used weekly for 1-2 years
Reviewed 2018-08-21
Review Source: Capterra

Pros
The simplicity of the software. Doesn't require rocket science to get used to it. Features such as heatmap a/b offered at a low cost would really help a startup take the next step in the right direction. The data from heat map is quite useful for decision making and analysis. Though there are a lot of software with greater functionality and integration. It is best to use this one for beginners

Cons
Nothing specific to the software but using A/b and not letting the same user view a variation for the test by all possible means expect device change would be a real AI work for this tool and differentiate from the rest

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sam G.

Nice heatmaps providing useful engagement data

Reviewed 2015-09-22
Review Source: GetApp

Crazy Egg is a very useful tool that allows you to get a better understanding of how your users are engaging with your website, offering much more than a standard Analytics package. You can easily find out where your users are clicking on your pages using heatmaps, with several designs to give you a great visual. Using this data I've been able to make informed decisions on where to place buttons/links to attract the most attention, as well as understanding which areas of the pages are getting the most attention. You can track up to 100 pages at a time (with a pro account). Plans start from $9 per month with a basic account, which is perfect for individuals with small websites, but large sites or agencies can choose the $19/$49 or $99 plan.

Pros
Great price plans covering all audiences (individuals to agencies) easy to use heatmaps with extra data to understand the number of clicks on each element of your page ability to track several pages across a number of domains (great if you run more than one website)

Cons
I was unable to create white label reports which is a shame

Rating breakdown

Value for money
Ease of use
Customer support

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Anonymous

Love Crazy Egg!

Used weekly for less than 6 months
Reviewed 2019-07-22
Review Source: Capterra

Website optiization and heatmaps after implementing new pages or a new campaign!

Pros
Crazt Egg is so awesome for website optimization, it truly provides ALL the tools you need to make your website better/faster/stronger from heatmaps to session recordings and A/B testing, we have utilized it all to improve our site and at a very decent price.

Cons
Honestly, I don't have any complaints at the moment for Crazy Egg - keep doing what you're doing!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Best heatmapping tool out there

Used weekly for 6-12 months
Reviewed 2019-04-03
Review Source: Capterra

We did find it to be the best overall, with easy setup in tag manager and no extremely excessive adverse effects on page or site speed. Great for when you need insights and A/B tests.

Pros
It is extremely effective in getting an understanding of what's working and what's not on individual pages of your website. While Google analytics might be great for a top level view of what content is working and what's not, Crazy Egg is best for getting more granular and seeing what individual elements of page draw attention and which don't.

Cons
It would be better if there were more ways to view attention and heat maps visually. If you could integrate mouse movements to the basic heat map that would be better. Annual pricing only is also a sticking point.

Response from Crazy Egg


Thanks for your feedback. We just launched a tool to help link attention to engagement and I'd love to talk to you more about what you're looking for and how we can help. I've shared my email address with you and please don't hesitate to reach out. Thanks again for taking the time to share feedback here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Easy to use, does what it does well

Used weekly for less than 6 months
Reviewed 2021-02-05
Review Source: Capterra

Great and easy tool to use - if you are only after what they offer, it is great. But you sort of end uo wanting more...

Pros
Really easy to set up and you are ready to go in minutes. The tools it does offer is easy to use, and gives great insights. The different heatmap overlays are great.

Cons
It lacks a few elements you would expect from a comprehensive CRO tool - theres no funnel analysis and setup that links to your recordings and heatmaps, and no form analysis. At the price point of the tool, you would have expected it

Response from Crazy Egg


Hi, Thanks for taking the time to write this review. We have a very aggressive product roadmap and your feedback will help us with prioritization. Thank you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Amit N.

Affordable software for heatmaps and A/B testing for small businesses.

Used daily for 6-12 months
Reviewed 2020-11-07
Review Source: Capterra

Overall I liked it, super simple to install and use. Good value for money.

Pros
I liked the simplicity of installation and use.

Cons
I didn't like that there is no free version of the software. Sometimes the 30 day trial is just not enough to evaluate appropriately. Also, if you need complicated A/B testing functionalities, you won't find them here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gabriel C.

Love Crazy Egg

Used weekly for 6-12 months
Reviewed 2020-04-15
Review Source: Capterra

The main achievement is vizualization, easy see what works and what does not

Pros
I was able to see what was working on our lead generation pages and what did not work. Everything worked great from funnels to heat maps, the most that I used

Cons
I feeled it wased a little expensive, but well worth it, depending on your budget to acquire new customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Micah C.

Heat Mapping for Smaller Sites

Used monthly for 2+ years
Reviewed 2020-04-10
Review Source: Capterra

Pros
Compared to some of the options for heat mapping, Crazy Egg is considerably more affordable. They do a good job of displaying the data captured as the heat map is running and making it easy to understand.

Cons
It seems to be designed for sites with less then 100k visits/mo, so if you have a bigger site or traffic you may want to consider another option.

Response from Crazy Egg


Hi Micah, Thanks for taking the time to write this review. With over 300,000 websites currently leveraging Crazy Egg, we work with clients of all sizes across all verticals. Our solution is built to scale and is a great fit for high traffic websites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Suryakant B.

The Best one to tell me every moment of my users on site

Used monthly for 6-12 months
Reviewed 2018-04-14
Review Source: Capterra

Amazing website heatmap tool!

Pros
I think they have a habit of introducing Amazing Features every now and then which adds 5 stars to their product.

Cons
It is a bit expensive. that's what I have felt when i used it but to be honest there the tool is just amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sarah B.

Crazyegg Heatmaps are Okay - their Recordings option holds more value

Used monthly for 2+ years
Reviewed 2019-01-11
Review Source: Capterra

Pros
+Easy to set up (just dropping a tag on the site or pages you want) +Easy to run heatmaps, scroll maps, confetti maps, and automate the reports (takes 2 minutes) +Easy to filter out internal traffic (set at the Crazyegg account level)

Cons
Heatmaps and scroll maps are only mildly useful for how users interact with your website. Crazyegg's Recordings feature is more useful in viewing how users navigate the site but this is an extra cost. It would be helpful if they offered additional information such as trends. Eg, month-over-month % of traffic clicking X button change.

Response from Crazy Egg


Hi Sarah! Thanks for this review. We appreciate your feedback on our Recordings (we continue to update that product line). We've also got some exciting things happening on the Snapshots side (heatmaps, scroll maps). Given your POV, I'd love to talk to you and invite you to participate in some early testing we're doing.

I've shared my information with you directly in the event you are interested. Looking forward to doing more to meet your needs here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Andrew M.

Great product but better for the price for a small-mid sized business

Used daily for 1-2 years
Reviewed 2020-03-17
Review Source: Capterra

Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

Pros
Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.

Cons
I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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