DiscoverText Features

DiscoverText

Collaborative text analytics for academics, companies & govt

4.56/5 (108 reviews)

DiscoverText Feature Summary

  • Taxonomy classification
  • Language detection
  • Boolean queries
  • Document filtering
  • Topic clustering
  • Live data feeds
  • Keyword search
  • Buckets
  • Coding tools
  • Attach memos to documents, datasets and archives
  • Data exports
  • CloudExplorer
  • Reporting tools
  • Comparison tools
  • Advanced search
  • Duplicate detection
  • Offensive language detection
  • Filter by metadata and threshold classification
  • Create and save complex search queries
  • Human coding scheme
  • Boolean defined search
  • N-grams
  • Word clouds
  • Custom topic dictionaries
  • Machine-learning classifiers
  • uClassify - Machine learning web service
  • Schedule repeat fetches
  • Connect and work with peers via web browser
  • Measure inter-rater reliability and validate results
  • Generate high-level summary and detailed reports
  • Highlight unique text
  • Bucket filtered documents and search results
  • Re-use models
  • Text analysis

Business Intelligence & Analytics Feature Comparison

Most popular features of all Business Intelligence & Analytics apps

API (144 other apps)
Activity Dashboard (114 other apps)
Ad hoc Reporting (72 other apps)
Business Intelligence (101 other apps)
Charting (75 other apps)
Collaboration Tools (56 other apps)
Customizable Reporting (82 other apps)
Dashboard Creation (93 other apps)
Data Filtering (80 other apps)
Data Import/Export (93 other apps)
Data Visualization (127 other apps)
Drag & Drop Interface (62 other apps)
Monitoring (71 other apps)
Real Time Analytics (98 other apps)
Real Time Data (77 other apps)
Real Time Reporting (55 other apps)
Reporting & Statistics (89 other apps)
Third Party Integration (78 other apps)
Trend Analysis (55 other apps)
Visual Analytics (110 other apps)

DiscoverText Feature Reviews

25 reviewers had the following to say about DiscoverText's features:

Patricia Riley

DiscoverText is unique--it has the best mix of human coding and machine learning I have found.

2018-04-06

Combines data collection, human coding, machine coding and then easily exports to other software packages for additional analysis. Saves a huge amount of time.

Pros

It also has many useful functions like tracking topics over time, data cleaning support, analyzing social media meta-data and exporting data into other tools like NodeXL.

Cons

Most everything is pretty intuitive and support is very fast. My biggest challenge was setting up hierarchical coding schemes, which can be challenging until you create a template that can be reused.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Dr. Riley,

Thanks for the feedback. We really appreciate it.

~Stu

Read more
Eunji Ko

Lots of functions but difficult to use

2018-01-30

Pros

The function to visualize and filter my Twitter data.

Cons

It is difficult to export data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Texifter


Dear Eunji,

I'm sorry to hear you had some issues with the interface. We would be happy to do a free web training, extend your license on a gratis basis, and work with you to ensure you get full value out of the data and our tools. I am confident that a 30-45 minute web meeting would allow you to experience the full power of DiscoverText.

Please email info@texifter.com if you are interested in this offer of extended support.

~Stu

Read more
Brittany Andersen

DiscoverText is a great tool for collecting, sorting, and analyzing data

2018-02-25

Pros

The platform produces different visualizations (e.g. pie charts/graphs) of the coding breakdown, or you can export the entire report into another file (such as a CSV).

Cons

When first using the software, it could be a little difficult for a beginning user to identify where all of the features are located and their specific purpose (e.g. exporting reports, buckets, duplicating a dataset).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Thanks very much for this detailed review Brittany. As always, if we can do anything to help, drop us a line or schedule a web meeting.

Best,
~Stu

Read more
Heather R. Walker

Great for students diving into internet methods!

2019-05-01

Pros

When downloaded from the online app, twitter data updates in real time, which is not only in accordance with Twitter ToS, but also gives you the most updated information.

Cons

There are data restrictions and the export possibilities are limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabriela Zago

I've been using it for several years for analyzing customer data and Twitter data.

2017-12-14

It's easy to create and code a dataset, and it is a particularly useful software to work with a team of coders in the same dataset.

Pros

You can also import data directly from Twitter using the search API.

Cons

Sometimes it will let two coders work on the same item if they access the item at the same time. Not allowing this could speed up the process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adiman Ajem

Online data mining tool

2018-07-31

Great software for those who want to gain insights from social media platforms.

Pros

I use the software to do analysis of historical data from Twitter.

Cons

As with other online analytic software, you have to pay additional fee to use advance features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Hi Adiman,

Good to hear that you are discovering insights from Twitter metadata. Fortunately there are ways to manage the cost, such as obtaining price estimates via Sifter or obtaining a representative sample (a certain percentage) of the data.

You might find the following helpful in this regard:

https://texifter.zendesk.com/hc/en-us/articles/204157430-I-need-one-year-of-historical-Twitter-and-do-not-have-much-money-How-can-I-reduce-the-cost-

https://texifter.zendesk.com/hc/en-us/articles/360004383972-How-to-use-the-Twitter-PowerTrack-sample-operator

https://texifter.zendesk.com/hc/en-us/articles/204059604-Do-you-keep-historical-Twitter-data-How-much-does-it-cost-Is-access-based-on-a-subscription-

https://discovertext.com/gnip-enabled-access-for-discovertext-users/

We really appreciate your thoughtful review. Best regards,
Stu

Read more
Lauren Potts

Easy to use, good data organization, simple interface, great support

2017-12-18

See the "pros" list--I got my master's degree!

Pros

It was great for data management as well; lots of good query/coding/organization features in here.

Cons

Not a "con," but it would be cool to see the software incorporate more data visualization features and network-based metrics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Demirdis S.

Twitter and text analysis

2019-04-21

Pros

Discovertext provides huge number of filtering options.

Cons

Sometimes, I do not understand some filtering options and could not find a information about them but helps always provided by customer support quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Demirdis,

Thanks for sharing the feedback and we are always happy to sort out anything that might be a challenge.

https://calendly.com/discovertext
https://texifter.zendesk.com/hc/en-us

Good luck with your work!
Thank-you,
~Stu

Read more
Mélodie YunJu Song

Cheapest access to Gnip feeds on the market

2018-01-29

Pros

The "Swiss Army Knife" of text analysis - it collects, captures, cluster, search Twitter, and have real people coding and conducting sentiment analysis, and conducts machine classifications all in one package. 3.

Cons

The interface is not so intuitive, it's not flashy, but it's like any academic-developed software, you have to look beyond the boring interface and discover the real powers of DiscoverText.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Dear Mélodie,

Thank-you for the detailed and enthusiastic review. Good luck with the PhD.

~Stu

Read more
David Schogt

Great tools, great service! Use this for study assignments all the time.

2018-01-29

Pros

It has all the components one might need for the training of algorithms, made easy for use by a very clear interface.

Cons

Without basic knowledge of data analysis and the handling and organizing of large datasets, the programme might not feel intuitive at first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


David,

Much appreciated for the nice review. We use the analogy of learning a spreadsheet. At first, there are a few basic things you can do without having to take a class, watch a tutorial, or worst of all, read the manual. If you want to build the most advanced spreadsheets, it probably will not happen on Day 1.

The same with DiscoverText. Once you dig in, there is a lot there. If all else fails, send us an email (info@texifter.com) and request a web demo.

Best regards and let us know if we can help,
~Stu

Read more
Anonymous
(Research company, myself only employees)

A Social Researcher`s point of view

2019-04-28

But my free units soon ended up, and despite the deletion of a number of previous data, still, it was not possible to search for new ones.

Pros

The simplicity of design,  User-friendly, Providing Top Meta, Providing advanced search using filters (in particular Filter by Meta)

Cons

Not providing data for text analysis on Instagram Low accuracy, especially when analyzing Persian tweets with existing Code Set

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy and intuitive research tool, great for qualitative research that involves social media data

2018-06-12

Quick way to collect and analyse data, also very mobile phones and tablets friendly.

Pros

I have used other qualitative analysis software and although they were a little different, I would say that DiscoverText is the easiest to get familiar with, just set up your themes, categories and start coding.

Cons

Only one maybe, if there are a few coders coding at the same time the same project the software can become a little slower.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Dear Reviewer,

Thanks for this delightful take on the interface. Reading reviews, it is often the case that users underestimate what it might take to overhaul the front end. We would like to, but a bigger company tried in 2013, spent $1M, then gave up, so for now we tinker at the edges to make the experience usable.

I think you are absolutely on target about our goal not to overcomplicate coding (labeling, tagging, or annotation to some). Out first open source tool was devoted to recording observations about text with minimal interaction with a mouse (hence the keystroke coding).

Since then, many layers of functionality have emerged, but at teh core, it is the interface for displaying text/Tweets, the auto-loading of items to be coded, and the project management/measurement features, that are the kernel of our success.

Thanks,
Stu

Read more
Khamis Ambusaidi

Hashtag analysis

2018-07-27

It was one of the analysis softwares to experience.

Pros

Filtering Arabic language support De-duplication

Cons

Low storage unit No Geo analysis High price for data retrieving

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Hi Khamis,

We are one of the few services that handle non-English text analysis (including Arabic) on par with English ones.

As you¿ve discovered, although ¿geo:¿ rules can be very useful for selecting specific data, they can also severely restrict the quantity of data you may receive. For example, the place, place_country, and has_geo rules could eliminate 99% of the tweets because geo data is extremely rare in Twitter. Also, geo data was not captured in the early years of Twitter and are a relatively recent feature. These are limitations of the Twitter source data and not of our service.

If you find that the number of estimated activities is very low, consider removing a rule and reevaluating the results.

Read more
Andrea Whittemore

Great research tool!

2019-04-29

Great! Would highly recommend this for researchers and students!

Pros

DiscoverText was amazing for collecting and analyzing Twitter data. I used this software to complete my graduate research and I'm so thankful for the ease and functionality of this product.

Cons

I tried to train it by coding at least 10% of my data and then applying the UClassify feature but every time I tried my data was miscoded.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Enrique Hortalá

The best tool for textual Twitter analysis

2019-01-28

Pros

Very good integration between Twitter API and text analytical suite.

Cons

Probably the old fashioned user interface, but friendly!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Enrique,

You are right, the interface is old. We are trying to tidy it up a bit these days and find better options to get the functionality exposed. Sometimes we hide the best tools too well.

We are very grateful for the review!

~Stu

Read more
John Priebe

Much easier to code textual datasets than using spreadsheets

2017-12-12

Great for: employee satisfaction surveys, customer satisfaction surveys, marketing surveys Can supply your own data, such as from a survey, in various formats including text and Excel spreadsheet.

Pros

Coding can be designed so that the coders simply have to select a number (e.g., 1 through 5) or from a list of predefined sentiments (e.g., staff was friendly, the hotel was clean, elevator did not work, etc.).

Cons

The interface takes a little getting used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 11-50 employees)

Great tool for analyzing media content

2019-08-27

We have been using it for several years in different research projects (politics and media) and even when we performed tasks the tool is not originally designed to perform, DT performed really well (and DT was very supportive!)

Pros

Very adaptable to our research aims Very user-friendly Coder monitoring/adjudication feature made it possible to coordinate a team of researchers sitting in different countries Excellent customer support

Cons

The visualization of the coding results is a bit dull in terms of design but one can always export results in another programme that creates more impressive visualizations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Spencer Greenhalgh

Useful software, very helpful team

2018-11-13

This is a huge step forward for some of the research that I'm trying to do; I'm already getting some interest in the data and my analysis of it, and I couldn't have done it without DiscoverText!

Pros

DiscoverText worked exactly as hoped, but the most impressive thing is how helpful and personal the DiscoverText team was with helping me with the particular request that I had.

Cons

Figuring out how to download the raw data took a little bit of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Professor Greenhalgh,

Thank-you for taking the time to write a detailed review. It really helps us out.

I feel it is important to clarify that the frustration you express is with a policy set by Twitter that we built into DiscoverText to stay compliant with the Twitter Terms of Service. You are not alone wanting more direct access to raw data, but the issue was and remains that Twitter does not allow us to provide that direct raw data download access without:

a) some transformation of the data, and
b) a daily export limit of 50,000 items.

We did not make the rule; we simply obeyed it.

For the record, our platform's live connection to the Twitter display, and our ability to suppress deleted Tweets, are two of the many reasons why you are better off keeping data in DiscoverText. For inter-operability with Gephi or NodeXL, we still have the graphml export option.

At the very least, using our tools to create clean, legal, focused, exports is an option.

~Stu

Read more
Margaux Gatty

Very useful tool to conduct advanced research

2018-03-09

Had I not have this tool it would have taken me significantly longer to conduct the research.

Pros

The ease of use when it comes to collecting the data. I could collect a very large amount of data in a very short time.

Cons

For example I tried to only collect data in English but it wouldn't let me do that even though I was told it was possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Hi Margaux,

Thanks for taking the time to write a review. In fact, you can create language filters before and after collecting Twitter data and you sometimes need to do both to weed out misclassified data.

First, you have to use the Gnip PowerTrack and not the Twitter search API. Language filters are one of the premium Gnip features.

Second, even if you use the rule "lang:en" some of the data (maybe a few %) will still be in other languages. In DiscoverText, every account has access to a global classifier which will score every item on the likelihood it is English. Then you can filter out the remaining non-English items.

Thanks,
Stu

Read more
Morgan DiCarlo, EIT

Discover Text for academic study

2019-01-30

Discover text has been an incredible resource to explore crisis communication. The founder is particularly dedicated to his product and has held numerous one on one tutorial sessions for me.

Pros

This software is a great platform for an engineering academic like me to ease into the fields of text analytics and sentiment analysis.

Cons

., and sometimes the distinctions between data levels (buckets vs datasets) can be confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Morgan,

That is a very generous review. You are right that as a founder, the software acquires the status of a family member; almost a beloved child.

There was a time "buckets" were on the chopping block (not my idea) and I fought it. Buckets are critical parts of projects. Here is how I explain it to people now:

ARCHIVES: Raw text and metadata (static or live feeds updating) that can be manipulated without changing the raw data archive.

BUCKETS: Sub-sets of raw data (search, filter, code, cluster, classify and then mix and match techniques to make buckets).

DATASETS: Samples for human coding and machine learning.

One advantage to this structure is continual LOW-RISK experimentation. Try one pathway, if it works, keep going, if not, try an alternate route informed by previous failures.

People often ask: what comes first? Once the data is loaded, that is up to you. There is no A,B, C path the same for all. The platform supports qual, quant, and mixed methods.

Read more
whisnu triwibowo

this is an alternative text analysis for one who doesn't have a programming background. Ease to use

2018-03-06

faster and easier to mine and analysis data from Twitter and Facebook.

Pros

features and layer of filters to get a finite text analysis. I haven't explored much but having diverse options to mine dataset from social media will benefit users overall.

Cons

I'm a student, so cost is the main problem but if I can get grant this would not be a problem anymore

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Thanks for the review Whisnu. If you get to the end of your 6-month sponsored account and you need more time, let us know. We can support you through the end of your doctoral studies.

Read more
Colin Cork

For academic research, this is an amazing tool for collecting, sorting, and analyzing data.

2018-01-12

Pros

-Ease of data collection -Data analysis and coding -Ability to sort and manage data -Amazing customer service and support.

Cons

At times, it can be difficult to immediately access a specific set of collected data. However, I have noticed that this issue is mostly resolved when the user's experience and understanding of the program increases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Antonio Alonso

Useful for data handling

2018-08-01

We were interested in having access to historical data from twitter, but DiscoverText allowed us to perform some cool analyses on the spot.

Pros

The ability to create datasets / buckets is fairly useful, particularly when you work with thousands of records at the same time. Datasets are conveniently partitioned into 50,000 records, which is also very useful when downloading.

Cons

It takes a few minutes to familiarize with the interface, but it's fairly intuitive afterwards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Hi Antonio,

Yes, as you¿ve discovered, DiscoverText (https://discovertext.com/) users are mostly not Sifter users, rather, they collect real-time data, or they upload their own data. However, some DiscoverText users get their historical Twitter data access through Sifter (https://sifter.texifter.com/).

Unlike some of the market research dashboards, we offer a set of text analytics tools for creating unique samples, collaborative annotation schemes, and unique data science measurements related to human and machine learning.

To learn more about the distinction between buckets and datasets, read:

https://texifter.zendesk.com/hc/en-us/articles/200744374-Archives-buckets-and-datasets

We have worked hard to document the features of the system, with both a knowledge base and video tutorials:

https://texifter.zendesk.com/hc/en-us
https://discovertext.com/tag/video/

Thanks,
Stu

Read more
junegak Joung

Great preprocessing. The software is perfect to use.

2018-06-12

Preprocessing to perform my algorithm.

Pros

Basic statistics and graph are also nice because they give insights on the data.

Cons

For example, the researcher needs to monitor at least 1 month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Texifter


Thanks for the review. The price to access Twitter data is based on a model Twitter developed. We have to use that model. You are describing the $25/day for historical Twitter access via Sifter (which is in fact a separate application).

DiscoverText users are mostly not Sifter users, rather, they collect realtime data, or they upload their own data. Some DiscoverText users get their Twitter data access through Sifter, but that pricing is not a part of DiscoverText.

Stu

Read more
Miao Feng

DT has been my favorite tool for text coding and data collection for a long time.

2017-12-22

I've done many research projects with this software.

Pros

Again, there's no difference in using the services with other languages. Third, it's convenient to compare coding results among coders and easy to export the files.

Cons

Also, make sure you export your data often, it won't keep it forever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more