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Dundas BI

Flexible Dashboard, Reporting and Data Analytics Software

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(7)

Dundas BI Reviews

Overall rating

4.5

/5

127

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10

Reviews by rating

Pros and cons

Also, the customer support is just amazing. On top of that, it is very cost-effective as compared to other BI solutions in the market if you are looking for catering to a large base of users.
Many advantages/functions inside the Dundas BI. Example Good Visulizations,Responsive dashboards (mobile friendly), User friendly and easy use for development of dashboards and many more.
We have had great customer service and training. The system is definitely user friendly and easy to navigate through.
The complaints stated could be obsolete in a mere few weeks.
Deployment issue happens often. System errors that are hard to interpret/troubleshoot.
I'll never fully exploit the capabilities of the software - it's simply too massive.
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127 reviews

Recommended

BH
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Buck H.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dundas BI Earned Our Decision

Reviewed 4 years ago

We have years of data that need mined. This requires the stakeholders to play with the data. We can give them all the metrics we can define, but when a user gets the chance to turn the data on its side and inside out, and then when they can bounce it around between each other, mark it up and change the visualizations on demand, it allows them to work from intuition. We are striving to help our users work from intuition, as well as from logic, to make observations; and, Dundas BI offers the ability to feed intuition.

Pros

Dundas BI is a solid platform: it's more than a tool. With solid row-level security, a hefty selection of visualizations and the opportunity to present our user base with the ability to play with data, they won our vote. We compared them against: Tableau, Sisense, Domo and iDashboards. These comparative products had strengths as well, but when we made our decision, it was because Dundas gives our end users great control over visualizing what they see without unnecessary programming as well as our ability to use native SQL views we've already written with no need for modification. This in tandem with row-level security that we control at the data level made a perfect fit for our organization.

Cons

I like to get up and going intuitively. There wasn't a quick-start guide on how to create your first dashboard: it was pieces of learning. Having now gone through the majority of their 100-level and 200-level courses and having created a number of assets, I can see why Dundas wants you to do their training...but for heavy programming go-getters, I wish there had been a quick document to start. They did, however, respond amazingly as they hit my demands for learning head on and answered my questions rapidly, even assigning me access to a technician for a few days while I was in crunch mode.

LS
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Luis S.

Government Administration, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Explore, analyze and get fast insights of your data in an easy and fast way using Dundas BI.

Reviewed 7 years ago

I've been working in Business Intelligence for quite a long time and in the beginning it was hard to explore data and show information in form of data visualizations for the end users. Since I discovered Dundas BI, this task turned to be much more simple and easy to achieve! Dundas Bi has an IDE for developing Dashboards, Reports and Scorecards that uses the last technologies in web applications...

Pros

The drag and drop feature for creating views is a very productive feature. The ETL is also great, it's easy to use and, for more advanced users, it evens permits to write direct sql against tha data source you choose. Regarding performance it has two possibilities, you can cache in memory or in DBI data warehouse. The collaborative feature of this tool is a must to have feature, I specially like the data driven notification option that could alert you by email when a specific metric goes behind a threshold or state.

Cons

It needs to take a step further and aboard predicted analytics!

eh
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eldad h.

Telecommunications, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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small company big headache

Reviewed 3 years ago

when you are dealing with a small company one would expect better customer experience, well forget it

Pros

it have almost everything : reports, rich dashboards and api's

Cons

there app is so complex no one wants to use the self service nothing is simple, you need to click 5 times in 5 places for sorting a table and that is due to there use of matrix and cubes

MT
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Marin T.

Management Consulting,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A steep learning curve, with great reward at the end of it.

Reviewed 8 years ago
Pros

Dundas is a conglomeration of expertly coded dashboard development tools and infrastructures. The thing I like most about Dundas is that they are very helpful, the gentleman assigned to me to educate me in the ways of Dundas, was one I will never forget to this day, he was calm, helpful, understanding and with his help I learned Dundas in no time. I like the way Dundas structure's its Dashboard...

Cons

Dundas, for the good of it's users needs to publish more comprehensive educational equipment to train it's users, it is very hard to get to an expert level in Dundas without some help from your Friends in Dundas. I would love to see Dundas publish university style lectures, with step by step guides that show every aspect of the working sphere. With adequate educational material, one would be able to gain adept or even artisan status with the Tool on their own.

AD
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Aditya D.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Dundas BI Dashboarding / visualization review after using it for 3+ years

Reviewed a year ago

Overall the experience is mixed but I would say when you compare it with its peers and when you look at the cost and other factors like features which the tool provides it is very useful and can be considered for your BI and reporting. It supports almost all the features of a basic BI tool.

Pros

Dundas is a powerful BI tool . We have migrated our reports to Dundas . It has powerful Dash boarding capabilities. I personally like layering feature in dashboard, it makes life easier to show hide stuffs. Also the exporting feature to PPT and PDF is also helpful for our users to present the dashboard to their up-line team. It is also cost effective as compared to the other major players/tools in the BI space. Security feature using custom attribute is also a very useful and powerful feature.

Cons

I believe we have limited support material available online for Dundas in the web. We have to rely only on the cube community or the support team of Dundas which sometimes make life difficult if you are stuck. We also struggled to build or Cube in the form of star schema model which is basic for any warehousing / BI requirement and we could not figure out a way as the cube brings everything in a form of process result which is ONE de-normalized table and star schema model fails in that approach.

OP
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Octavian P.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas BI - Much more than a BI tool

Reviewed 3 years ago

Overall experience is very good, I like that there is nothing that can't be done with this tool, with regards to user requirements.

Pros

Best thing about Dundas BI is that it is very extendable to user needs and it can accomplish a lot more in a very short development time, comparing to other BI tools on the market which are not so extendable and easy to use. You can also build more than a dashboard with Dundas BI, you can also create software as a service applications with complex navigation systems and all sorts of rules applied to the visualizations and it's data. Speaking of data, it also has a very powerful ETL engine that enables data transformation without needing to know SQL or other query languages.

Cons

These is not much to dislike at this tool but if I have to come up with an answer, I will say that the complexity of options for every visualization could be a dislike because it is very time consuming to find everything in the properties tab of each type of viz. This also may be a big like because it enables you to customize everything pixel perfect.

RB
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Ravi B.

Real Estate, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas BI: Cost-effective BI Solution

Reviewed 2 years ago

It's a great tool for visualizations, dashboards. It supports connections to virtually every kind of dataset.

Pros

Dundas BI is very intuitive to use because of the modern UI. Also, the customer support is just amazing. On top of that, it is very cost-effective as compared to other BI solutions in the market if you are looking for catering to a large base of users.

Cons

As with perhaps any other BI solution, there is a bit of a learning curve. In addition to that, in case you find any bugs/issues, you have to wait for the fix till the next major (annual) release.

JS
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Jatin S.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to customize and user friendly GUI

Reviewed 3 years ago

Overall I definitely would like to recommend Dundas BI as a BI tool for organization. within a sort time of period you can easily create your own reports or dashboard.

Pros

Dundas BI easy to customize and very friendly GUI. you can easily navigate to ETL process, Scheduling job, admin activity, configuration, user security and roles. Most important thing is very well visualization options, flexibility, stability and multi tenancy licenses. Customer Support is really very good.

Cons

Required better folder structure to manage data cubes, matric Set and dashboard.

DS
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Derek S.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas BI

Reviewed 2 years ago

Overall I have really enjoyed my time working in Dundas BI. I have worked in a few other visualization products and haven't been able to accomplish the same things that we've accomplished in Dundas BI. I can't stress enough how flexible and customizable the product really is. The customer service is always responsive and helpful and the Dundas community forum is there to help answer questions too.

Pros

What I love most about Dundas BI is the flexibility of the product. The product is so flexible that you can accomplish almost any of your data needs inside of Dundas BI. When the UI doesn't meet your needs you can use customized scripting to accomplish your tasks. Dundas BI has a Python Analysis transform that allows you write scripts using the Python programming language to perform analysis on data. Passing parameters or setting up different dashboard actions has never been easier.

Cons

It takes a little bit of time to learn the product and all of its functionalities. However, they have a suite of training videos for new customers as well as additional training videos to improve your application knowledge.

AR
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Verified reviewer

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great tool for creating pixelperfect dashboards.

Reviewed 5 years ago
Pros

The strength of this software (compared to other software for dashboard) is its ability to create graphics, KPIs and totally pixel perfect objects. On other software that I use often I have difficulty in satisfying the client's graphic requests, through Dundas the problem does not arise, indeed it is possible to edit every single object in the smallest detail.

Cons

In my opinion the interface is not very attractive, the graphs are functional and clear (which is what we need in practical terms) but could improve a bit 'the graphic aspect that I think is still a bit' too "simple". Even the use is not the easiest initially, you have to acquire a little 'knowledge of the software but nothing too difficult.

KB
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Kris B.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Comprehensive BI = Dundas BI

Reviewed 8 years ago
Pros

Dundas BI is the most comprehensive BI platform available (trust me, we looked at BI products for almost a year before choosing DBI). Our three main criteria when selecting a BI platform for our clients were visualizations, reports and mobile. DBI covers all three criteria (with a codicil that will show up in the "What I like least" section) and the licensing costs are reasonable. Key features that...

Cons

The one knock on DBI is the lack of a mobile app. User experience is the number one factor for us when delivering products to our clients. Currently, mobile data is delivered via web pages. DBI would be greatly enhanced if the mobile experience was via a mobile app (even if the "app" was simply a wrapper the redirects users to the web page).

MQ
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Mohammad Q.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexibility in design,

Reviewed 7 years ago

I am developer and implementer of Dundas BI. I rememered how we choosed dundas from 10s of options for to many aspects like flexibility to do whatever you want , variety of data sources and the open API. Moreover, the price od dundas is reasonable comparing to the features that it provides and cheaper comparing to other products in the market. Later on, our requirements increased but dundas BI was...

Pros

Flexibility in design, variety of charts and data sources, open API and the great dundas support

Cons

No 3D charts even it is clear to me that 3D is not professional but some people just like to see it.

AM
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Andrew M.

Management Consulting,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dundas Developer for the last 3 years

Reviewed 8 years ago
Pros

1. Data Visualisation is what Dundas do, and do well at; as opposed to many BI vendors, who offer a broader range of functionality but end up being a jack of all trades, and a master of none. 2. It's a difficult balance for a product to be easy to use, as well as being flexible. It's subjective, but I feel that they have the balance right. 3. I can't speak highly enough about the support team.

Cons

1. Exports to Powerpoint, etc... are needed. 2. Ability to work off line, with everything nicely cached. I agree the benefit will diminish over the years, but other products, like Microstrategy, do. Senior managers like this. 3. A better way to add comments; something like Cognos. 4. More an issue with the previous Dundas product, and though rare, but we had a couple of cases where newer versions could often resolve one issue raised, but result in something else no longer working, which made us look a rather silly. With new versions, don't assume anything, and test thoroughly again. 5. Greater presence in Europe.

CM
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Colin M.

Philanthropy, 501-1,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Huge bang for the buck

Reviewed 6 years ago

There are so many features to this software that we learn new tricks every time we work with it, but you don't have to learn everything to start providing value to your customers. We are well ahead of schedule at moving from our old visualizations to new Dashboard and reports in Dundas. A definite productivity booster for the costly Business Analytics group and BI in general.

Pros

We're moving from a SSIS, SSRS, Datazen and Excel, very manual process over to Dundas BI (DBI) and we are daily amazed at how much we can do so quickly in DBI. The ETL process is very quick so creating the data cubes isn't rocket science. Once created a cube can be used immediately to begin providing very high-quality visualization to customers, or super users in analytics-heavy departments can start creating their own visualization for their members. Setting up users is as easy as typing in their name and setting permissions is fairly intuitive, so it only takes a few minutes.

Cons

For developers there are several things that take a little while to wrap your head around. Retraining ourselves to simplify our queries will make our whole ETL process more maintainable in the future, but it is a paradigm shift that takes a little while.

DM
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Dragos-Mihail A.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review

Reviewed 2 years ago

---

Pros

The product is easy to use and flexible

Cons

Nothing is difficult to use, the software is flexible

TH
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Tom H.

1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceeding expectations

Reviewed 4 years ago
Pros

It's easy for any level of staff to get going quickly visualizing data. Dundas BI provides the tools for all organizations to gain actionable insights into their data, no matter the volume.

Cons

The only con I have is that it is easy to get lost in all of the functionality available in the product.

JH
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John H.

Financial Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Functionality that blows my mind

Reviewed 6 years ago

In my opinion, this is the top of the line business intelligence visualization tool out there.

Pros

The platform is so powerful. What one can do without much programming is amazing. Throw in the programming and customization pieces and WOW! Customer support is superb. It feels like the customer support team and technical team is vested in our successful deployment. Visualization components and built-in graphing, charting, sparklines, etc. very very robust.

Cons

Versioning is a little confusing, but I think it is just taking some getting used to with the check in check out and how our local projects tie in with the deployed.

SG
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Shashank G.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Data Visualization made easy

Reviewed 5 years ago

ts a versatile platform

Pros

I can connect to anything, customize most everything (or not), report on any kind of data. It allows to combine data from numerous different data sources (SQL Server, Oracle, SAP BW, Excel, etc.) into combined data cubes allowing the data to be presented in cohesive dashboards and reports that are not broken up by where the data is stored.

Cons

The amazing flexibility of dashboarding tools comes complexity and a bit of a learning curve. It would be great if there was more guidance built into the application so that the tools could be more intuitive.

TT
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Thomas T.

Management Consulting, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best visualization and reporting tool ever used.

Reviewed 5 years ago

DUNDAS has a great support philosophy. Never experienced such help performance.

Pros

Modularity in design, building reports is remembers playing with LEGO bricks. The embedding functionality is outstanding, too.

Cons

There could be more analysis functionality. Provides a lot out of the box, which is awesome. But having a pivot grid like in Power BI would be fitting to the rest of the tool and make it unbeatable.

EH
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Elmar H.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas BI review

Reviewed 7 years ago

Dundas BI is a very flexible tool to create the most creative dashboards and or reports. If there is something you can't figure out you can contact there support and you will always get an answer within a day.

Pros

The number of visualisations and the flexibility especially when you also start scripting

Cons

At the moment we have some difficulties with the export but that it also our own fault. We created a very complex table that we need to export.

LC
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Larry C.

Civic & Social Organization,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas is the way to go!!!

Reviewed 8 years ago
Pros

The visualization is great! I think this is exactly what executives are looking. We looked at several other software that did the same thing but they weren't as visually awesome as Dundas. Dundas BI is much much easier and user friendly than the first version they had. I like this one very much... They have basically incorporated the SSRS, SSIS and SSAS in a nice neat package. The drag and drop features for Excel documents are great.

Cons

The mobile app functionality isn't what we thought it would be. It is a bit difficult to understand and get at first. Currently I'm fighting adding maps to it(I don't be believe this is a Dundas issue), but it would've been cool if they had the US states in the default map along with "every other country in the world"

HS
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Helge S.

Computer Software, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly customizable BI software with awesome features and visualisations

Reviewed 6 years ago

We tried out many BI tools but Dundas is over all for us the best BI tool on the marked.

Pros

You can customize everything. Ease to use. Pixel perfect visualisations. Great support. Massive out-of-the-box capabilities.

Cons

The collaboration functionalities could be better. A function to send messages to other users for example would be create.

JR
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Jian R.

Civic & Social Organization, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Overall a very unique and powerful BI visualization tool.

Reviewed 6 years ago

Overall a very good BI tool. It has so much to offer so that takes users more time to get really good at it. Most of the time customer service is great. Sometimes issues raised would get ignored unless ask about it again.

Pros

- A lot of existing visualization components - Very simple and clean UI - Support various customization - Open API that gives the users ability to do almost anything

Cons

- Deployment issue happens often - System errors that are hard to interpret/troubleshoot - Not enough 'basic' functionality

JD
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James D.

501-1,000 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dundas BI is a wonderful product that is easy to use and has great features.

Reviewed 5 years ago

There a lot of good people at this company making an awesome product.

Pros

Easy to use, security features, continual development of product, and they like taking suggestion from their user base on how to make the product better. I like easy of getting the data and being able to change how I look at it with different visuals. It helps me find the best way to answer the questions I am wanting to answer already and find new questions that I didn't have but see now I should be answering.

Cons

Their customer service needs to have a small upgrade. They are helpful a lot of the time. For not unusual situation they are are to help out easily with no issue. On unusual support issues that are technical it takes a few email back and forth then a GoTo Meeting to get things rolling towards a solution.

MS
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Matthew S.

Financial Services, 11-50 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finance, Progress Review, and BI

Reviewed 6 years ago

I have been using Dundas for a few years now and love it. I have been able to knock out really good looking dashboards in a small amount of time. It has never crashed. If I do something incorrectly there are helpful error messages and a log I can inspect.

Pros

Very powerful, tons of configuration options, great user community, gorgeous visualizations, good documentation, responsive support

Cons

I would like to see more videos with some of the more difficult business cases being solved. I would like for there to be more built in themes and styles.