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Exago BI

Embedded business intelligence software with WYSIWYG builder

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Exago BI Reviews

Reviews summary

Pros

I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support.

Daniel H.

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I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Scott M.

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People are Exago are easy to reach and very responsive. Nice and professional organization.

Luc B.

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Cons

Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like. Error handling - error messages can be vague.

Harriet J.

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Software is embedded in a 3rd-party software and they haven't deployed all features which is a little disappointing.

graham b.

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Error handling could be improved. Errors will often require digging through server logs.

Ethan D.

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Overall rating

4.6

(58)

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58 reviews

recommended

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easiest embbeded BI application to use and integrate out there

Reviewed 2 years ago
Pros

The ease of use of the ExpressViews for our less tech-savvy users

Cons

It is missing some features when it comes to parameter selections for a report, like multi selection in a parameter.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Exago - Great for SaaS products

Reviewed 8 months ago
Pros

• Includes Report Building capabilities that can be utilised by the client. • All report building is completed within the browser – no downloads required. • Includes Dashboards. • Includes ability for clients to build dashboards within the browser. • Strong permissions structure, that means you can explicitly say which users can see what. • No data access layer – this is entirely managed within the...

Cons

• Support Hours – These are 8am – 6pm EST (We are a UK-based business) • Costs – cheaper than Reporting Services with BI, but much more expensive than Telerik, Synchfusion and similar. • Server / hardware requirements

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good product to integrate Ad Hoc Reporting into SaaS software

Reviewed 8 months ago

I think the general help and assistance from Exago has been good so far, we are kept up to date with version releases and we have a regualr dialogue with their team which is good to see.

Pros

We reviewed a selection of tools on the market and we felt the Exago was the product best fit our needs based on cost and functionality. We implemented Exago as a reporting tool for our customers to run real time reports and have graphical dashboards on their home screens as a kind of snapshot summary. Exago gives you the ability to create a suite of reports ready for customers to use and export in range of formats. You can also give customers express reporting so that they can tailor their own reports however this isn't something we have done just yet but will look to do so in the future. Were overall satidfied with the product and were looking forward to working with Exago in recommending further features and improvements.

Cons

The dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet. Improved Map reporting would be a great addition, a number of our clients wish to view data on maps and this seems to be very limited at the moment. The UI of the dropdown filter boxes could be improved and it would be good if you could return back to your filter options after running a report if you wish to amend rather than having to run another report.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful BI and Reporting Tool

Reviewed 3 months ago
Pros

Exago has many features that showcase our data into meaningful visualizations and analytics for our clients. We use Exago for both standard reports in our product and custom reports. We've found Exago to be a robust reporting tool that meets the needs of both our company and our clients.

Cons

There are a few features that could be more user intuitive when creating custom reports and filtering. However, we have found Exago's customer support to be responsive and their documentation is extensive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago works for SaaS companies looking to integrate Ad Hoc Reporting

Reviewed 8 months ago

Our experience has been uniformly positive, from sales, to implementation, to ongoing support.

Pros

We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.

Cons

Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great ad hoc reporting engine

Reviewed 4 years ago

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide...

Pros

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Cons

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago is the real deal

Reviewed 4 years ago

We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.

Pros

Express design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support

Cons

Grouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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HR metrics & Dashboards powered by Exago

Reviewed 7 months ago

The embedded architecture of Exago with our HRIS, allows getting HR data on real time and from a unique integrated source.

Pros

The MS Excel look like grid in the report designer provides a great flexibility when it comes to creating a myriad of complex formulas to show as KPIs and metrics or as references to to other coordinates in the report. In addition to the ability of showing or hiding the intermediate calculations The feature of ExpressViews is time savy and allows users with no profound BI skills to intuitively and...

Cons

I would like to be able to override in the join feature the original joins’ types that are setup in the views in the HRIS.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago Review

Reviewed 7 months ago
Pros

Easy to setup for Customers to create their own Reports. Scheduling/Emailing Reports

Cons

Software is embedded in a 3rd-party software and they haven't deployed all features which is a little disappointing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall a Good Product

Reviewed 9 months ago

Excellent

Pros

Ease of use Intuitive design Responsive management seamless integration

Cons

We should be able to schedule the chain reports

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago is an excellent tool with great value for money

Reviewed 8 months ago
Pros

We use Exago extensively and have done for many years. We use Exago in our SaaS offering and it really does what it says on the tin. We have not been able to find a better tool and as an added bonus the pricing is sensible.

Cons

The only negative feedback is that the UI could be slicker but I am being a little pedantic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, High-quality Reporting Solution that is Designed for the End User

Reviewed 4 years ago

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: • A Web Based Report Designer • Easy to Create Basic Reports with Little to No Training • Advanced Functionality that would Satisfy our Advanced Users • Licensing that working with an onsite and SaaS deployment model • A Clean Modern Looking...

Pros

• Ease of Use • Flexibility of Product • Performance • Data Security • Ease of Implementation • Product Support • Commitment to Security • Pricing Model • Commitment to Client Success from the Top Down

Cons

Error Messages when using it in a Distributed Model can be a Challenge • Brought up on last support call and they have committed to improving

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Not just a scalable Analytics Tool .. a trustworthy partner to support your business.

Reviewed 3 years ago

There is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.

Pros

We started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.

Cons

We are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great option to integrate reporting into an existing product.

Reviewed 4 years ago

Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers. The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements. We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.

Pros

Their variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities. The interactive report viewer allows users to adjust the formatting of a report at runtime. The ability for end users to schedule reports to be delivered as an e-mail attachment. The ability for the administrator to add custom functions to address industry-specific needs. Simple wizards for creating graphs and gauges.

Cons

Changing “interactive” filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow. You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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End to End Reporting Solution To Support a Diverse User Community

Reviewed 5 years ago
Pros

We are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The...

Cons

Visualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use fast evolving software

Reviewed 3 years ago

Exago is evolving fast and packing more and more features. We have been using the software for the past three years now and the interface as well the functionalities have evolved dramatically. The improvements can be seen in every areas of the application so every type of user can benefit from it.

Pros

Exago is easy to use for beginner users as well as expert users. Can be used for simple plain lists up to complex interactive dashboards. Speaking of interactivity, we use those dynamic filters a lot throughout our vast library of reports and dashboards. Our clients can then easily compare data and find trends they could not see otherwise. The support we get from Exago's team is outstanding at any level.

Cons

Nothing really to report here other than some data manipulation functions that we would have liked to find generically. The good news is that we could program them ourselves.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exago has brought a feature rich business intelligent support solution for our company's native management systems.

Reviewed 3 years ago

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

Pros

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable. We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Cons

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true. We believe Exago's customer service resources are a challenge to access.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exago tool is great

Reviewed 4 years ago

Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.

Pros

- Ease of Use - Customer Support - Reporting Options - always looking to improve the product - Love the output options, dashboards, graphs, drill-down reports, cross tab.

Cons

- sometimes complex logic - most of the time our data does not match northwind model so samples are hard to turn into relevant business cases. - Integration is sometimes tricky and mostly with our dev team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, great support, great people- Finally a solution!

Reviewed 4 years ago

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and...

Pros

Configuration flexibility, Excellent QA processes, always listening to customer feedback

Cons

Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful Business Intelligence and Reporting

Reviewed 4 years ago

Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn’t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.

Pros

Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.

Cons

Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value and Functionality for Embedded BI

Reviewed 3 years ago
Pros

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Cons

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flexible, extensible, high-quality web-based report designer and execution engine

Reviewed 4 years ago

We create cloud-based web-based CRM, scheduling, and accounting software. Our customers kept asking us for a way to write their own reports. We looked at the popular non-web-optimized options (like Crystal Reports) and a couple of web-based ones. Once we got a demo of Exago, we knew we'd found the perfect fit. It meets the needs of both our most sophisticated users and our many non-technical users. Now anyone can write their own tabular reports, create charts, dashboards, pivot tables, and schedule them to be automatically executed and emailed at any time. Integration was a breeze -- we had a proof-of-concept going in a few hours and a full solution ready not long after that. Best of all, the team at Exago is first-rate: friendly, accessible, and knowledgeable.

Pros

Multiple ways to write a report: Express and Visualization wizards for new users, and a full-featured canvas for experts. Easy to integrate and highly programmable with REST and .NET APIs. Works with a wide variety of data sources, and can combine data from multiple different sources. The pace of new feature development is excellent, with a great mix of customer-requested enhancements and Exago's own innovations that you may not have even thought of!

Cons

Documentation on the very advanced programmability features is incomplete (but getting better quickly)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use ad-hoc reporting tool with great dashboarding capabilities

Reviewed 3 years ago

Exago is a great ad-hoc reporting and dash-boarding tool that continues to evolve with every new release. The tool is simple to use and allows end users to create complex reports with very little support from the development team. Exago has also been very responsive to client needs and continues to improve the product based on feedback from clients.

Pros

- Easy to setup and use. The report designer interface is very similar to Excel, which makes it easy to use by non technical users. - Great technical support. Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs. - Improved dash-boarding capability especially following the 2018.1 version. - Ability to customize action events is very useful to implement business logic driven by report values.

Cons

- In memory filtering of data when the semantic layer is driven by stored procedures. This causes some degradation in performance for large data sets.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Business Intelligence Software - Exago

Reviewed 4 years ago

I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???

Pros

Great customer support and full of features.

Cons

Nothing that warrants a statement here.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful product, excellent customer support

Reviewed 4 years ago

Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds. From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can...

Pros

- Slight learning curve, but then it's easy to create straightforward reports - Ability to schedule reports - Ability to handle multiple languages, numeric, date, and time formats

Cons

- We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like. - Error handling - error messages can be vague.

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