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Heap vs Smartlook Comparison
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Good recommendations?
Overview
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the...
Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
24000
Per year
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
0
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Sagar M.
Abdur R.
Cons
Cons
Kevin S.
Faheem S.
Key features
- Total features90
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Attribution Modeling
- Audience Targeting
- Audit Trail
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Campaign Tracking
- Charting
- Cohort Analysis
- Collaboration Tools
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Coding
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Source Connectors
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Mobile
- For Sales Teams/Organizations
- For Websites
- Funnel Analysis
- Heatmaps
- In-App Events Tracking
- Incident Management
- Interactive Reports
- Issue Management
- Issue Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Knowledge Management
- Marketing Reports
- Media Analytics
- Mobile Access
- Multi-Channel Attribution
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- Pageview Tracking
- Performance Metrics
- Predictive Analytics
- Private Dashboards
- Product Data Management
- Qualitative Comparative Analysis
- Quantitative Analysis
- Query Builder
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Updates
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Role-Based Permissions
- Sales Reports
- Scheduled/Automated Reports
- Screen Activity Recording
- Search/Filter
- Secure Data Storage
- Self-service Analytics
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Search Tracking
- Statistical Analysis
- Tagging
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Total features72
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Attribution Modeling
- Audience Targeting
- Audit Trail
- Behavior Tracking
- Behavioral Analytics
- Benchmarking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Campaign Tracking
- Charting
- Cohort Analysis
- Collaboration Tools
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Capture and Transfer
- Data Coding
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Source Connectors
- Data Storage Management
- Data Synchronization
- Data Transformation
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Engagement Tracking
- For Mobile
- For Sales Teams/Organizations
- For Websites
- Funnel Analysis
- Heatmaps
- In-App Events Tracking
- Incident Management
- Interactive Reports
- Issue Management
- Issue Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Tracking
- Knowledge Management
- Marketing Reports
- Media Analytics
- Mobile Access
- Multi-Channel Attribution
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- Multiple Data Sources
- Multiple Site Management
- Multiple User Accounts
- Pageview Tracking
- Performance Metrics
- Predictive Analytics
- Private Dashboards
- Product Data Management
- Qualitative Comparative Analysis
- Quantitative Analysis
- Query Builder
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Updates
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Role-Based Permissions
- Sales Reports
- Scheduled/Automated Reports
- Screen Activity Recording
- Search/Filter
- Secure Data Storage
- Self-service Analytics
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Search Tracking
- Statistical Analysis
- Tagging
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Usability Testing
- Usage Tracking/Analytics
- User Interaction Tracking
- User Journeys
- User Management
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
Integrations
- Total integrations70
- Amazon Redshift
- Google Ads
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Power BI
- MySQL
- PostgreSQL
- Salesforce Sales Cloud
- Shopify
- Slack
- Snowflake
- Stripe
- Tableau
- Twitter/X
- Xero
- Zapier
- Total integrations26
- Amazon Redshift
- Google Ads
- Google Analytics 360
- Google Sheets
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Power BI
- MySQL
- PostgreSQL
- Salesforce Sales Cloud
- Shopify
- Slack
- Snowflake
- Stripe
- Tableau
- Twitter/X
- Xero
- Zapier
Alternatives
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