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Heap Logo

All-in-one solution for creating great digital experiences.

Heap Reviews (2025) - Page 2

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40 reviews

Verified reviewer profile picture

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Super complex but powerful product analytics software

Reviewed 6 years ago
Pros

I really like that you're able to import data from a million different tools and compare, contrast and run some powerful reports. I'm able to report on the results of different programs across different software pretty easily.

Cons

It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for. Much like any software similar to Heap, it's hard not to create it complex so I can't really dock any points for this, just something to think about.

BZ
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Brandon Z.

Design, self-employed

Used weekly for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful yet simple analytics

Reviewed 8 years ago

Heap makes it incredibly easy to understand what's happening on your website or app: - See each visitor's session and activity - Easily create graph reports One of the awesome things is Heap tracks everything by default, so as you define actions/events later on, it will retroactively apply to all the data you've collected in the past too. They offer a generous free plan and their support is quite responsive. You've got to try them out if you haven't yet.

Pros

Very easy to use, but also incredibly powerful.

Cons

Sometimes putting together a specific event or report is challenging. Usually theirs a solution to discover, but other times it's simply a limitation of Heap. Though they're continuing to add features and make improvements.