Hotjar vs Convertize Comparison

Overview

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

Convertize is a website optimization tool based on consumer psychology designed for eCommerce websites, SaaS companies, consultants...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

237

91

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.4

(8)

5

4

3

2

1

5

1

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do.
My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.

Pros

Cons

I haven't encountered any major issues or roadblocks that made my experience with Hotjar unpleasant. No distinct cons, as far as our marketing team is concerned.
It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.

Cons

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features9
  • A/B Testing
  • Automatic Notifications
  • Conversion Rate Optimization
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Feedback Collection
  • Feedback Management
  • Heatmap
  • Multi-Language
  • Preview Functionality
  • Real Time Notifications
  • Reporting & Statistics
  • Surveys & Feedback
  • Third Party Integration
  • Web Analytics
  • Web Forms
  • eCommerce Integration
  • Total features13
  • A/B Testing
  • Automatic Notifications
  • Conversion Rate Optimization
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Feedback Collection
  • Feedback Management
  • Heatmap
  • Multi-Language
  • Preview Functionality
  • Real Time Notifications
  • Reporting & Statistics
  • Surveys & Feedback
  • Third Party Integration
  • Web Analytics
  • Web Forms
  • eCommerce Integration

Integrations

  • Total integrations29
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations11
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

Share this review:

Hotjar

Click tracking, heat maps and more

Reviewed 8 months ago

Positive, it has helped us better understand how customers interact with our website, what they find useful and what they don't like.

Pros

As a website developer, I find this data invaluable in understanding why people leave, or bounce from our websites before they've proceeded far enough down the funnel to convert.

Cons

Pricing for premium functionality seems a little steep for startups. Although they do offer a free version for personal use.

Vendor response

Hi there! Thank you for taking the time to leave a review. We're so glad to hear you're gaining valuable insight from Hotjar! What has been your biggest aha! moment so far? Feel free to reach out anytime. :) Thank you, Tawni with the Hotjar team

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Hotjar

Best Way to Learn About Visitors

Reviewed 2 years ago
Pros

Easy a simple way to create visitor surveys and polls.

Cons

It would be better if we could completely customize the look of the poll pop-up. I'd also like to see more support in crafting questions that will convert well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hotjar

great website analytics and user behaviour tool

Reviewed 8 months ago

If you are into deep website analytics and user behaviour and want to get great insights, hotjar is a great tool. Although i use several analytics tools I combine all data I got with hotjar insights that provide me with that extra info. I use it on a daily basis. All the different features are great, like the screen recording that visually helps you see what your customers are doing on your website to the website.

Pros

1. Great website analysis features which are really easy to use and provide great insights: heatmaps that show you where users are clicking and navigating, visitor screen recording that show you have users are behaving on your website, feedback surveys, form analysis that show you have users are using your forms or detailed convertion funnels that show you where your users are dropping of.

Cons

in general I really love all features hotjar has but I am missing one important feature to analyse user vs content performance which is the a/b testing feature.

Vendor response

Hi Roy, Thanks very much for your review. It's great to hear that you're getting so much use out of all of the behavior analytics tools in Hotjar. I totally understand your comment around A/B testing as this is a natural next step in the process for a lot of people. However, we are 100% focused on building robust behavior analytics software that helps to understand user behavior and get the insights needed to make changes, so we have made a conscious decision not to invest in building A/B testing tools to validate if an approach is working or not. Most of our customers use another tool like Optimizely or Google Optimize for that. If you reach out to me directly [mike.cullen@hotjar.com], I'd like to send you a little something as thank you for reviewing us. Cheers, Mike

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

Hotjar

Must Have for landing Pages

Reviewed a year ago

Hotjar has allowed us to test ideas with web design. It helps confirm the effectiveness of certain visual cues, the flow of information and the effectiveness of the overall sales funnel by showing us exactly where the viewers attention is going on our web page. It has been an essential source for our overall analytics and critical to our design process.

Pros

Hotjar adds a much-needed type of analytics to your arsenal. It allows you to see exactly what your page-viewers (potential buyers) are doing, seeing and spending time on your landing page or funnel. It allows you to test different design cues or features and see how your targets react. Also, the pricing is very convenient. Having this tool for free up to 200 pageviews per day is huge. it's just one of those tools that you need if you want to build new landing pages and help them convert.

Cons

The only issue I've had with this tool thus far is sometimes the screen recordings come out laggy or completely black, but this happens rarely. Other than that, it's been very informative and a great addition to our toolset.

Vendor response

Hey Jeffrey, Thanks so much for reviewing Hotjar! We love feedback and it's great to hear you consider our tool an essential part of landing page optimization! Sorry to hear you've had a problem with Recordings. Feel free to reach out to support@hotjar.com and someone will be able to take a look into the issue. Best, Kayleigh

Hotjar vs. Convertize

See how Hotjar and Convertize stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.