Hotjar vs Nfield Comparison

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Overview

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

Nfield is an online, CAPI, and CATI data collection platform for market research professionals to conduct secure, high quality,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$2000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

237

91

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.4

(18)

5

4

3

2

1

8

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do.
My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.

Pros

Starting working with this soft was hard at first, but as you continue it gets better and better with the help of great team.
Good web project management solution. API set of calls also very rich allowing custom in-house solutions.
From developers point of view we can use the same custom solutions like templates, question controls or more complex solutions like read values from a json database both online and offline too.

Cons

I haven't encountered any major issues or roadblocks that made my experience with Hotjar unpleasant. No distinct cons, as far as our marketing team is concerned.
It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.

Cons

Templates tend to be different to each other making user's adjustment difficult. Limited function offerings in line with our business.
API guidelines and documentation is quite limited. No mobile apps version for IOS & Windows.
There is no API access to data. It would be very convenient to access some variables instead od downloading whole dataset or paradata.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features9
  • A/B Testing
  • API
  • Auto-Dialer
  • Call Monitoring
  • Compliance Management
  • Conversion Rate Optimization
  • Customizable Questions
  • Data Import/Export
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Tracking
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • Heatmap
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Predictive Dialer
  • Progress Tracking
  • Progressive Dialing
  • Reporting & Statistics
  • SSL Security
  • Social Media Integration
  • Surveys & Feedback
  • Template Management
  • Video Streaming
  • Video Support
  • Web Analytics
  • Web Forms
  • Total features25
  • A/B Testing
  • API
  • Auto-Dialer
  • Call Monitoring
  • Compliance Management
  • Conversion Rate Optimization
  • Customizable Questions
  • Data Import/Export
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Tracking
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • Heatmap
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Multiple User Accounts
  • Offline Access
  • Predictive Dialer
  • Progress Tracking
  • Progressive Dialing
  • Reporting & Statistics
  • SSL Security
  • Social Media Integration
  • Surveys & Feedback
  • Template Management
  • Video Streaming
  • Video Support
  • Web Analytics
  • Web Forms

Integrations

  • Total integrations29
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotjar vs. Nfield

See how Hotjar and Nfield stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.