Hotjar vs NiceJob Comparison

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Overview

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve!...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$45.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

237

91

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

(78)

5

4

3

2

1

72

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do.
My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.

Pros

Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us.
Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch.
Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.

Cons

I haven't encountered any major issues or roadblocks that made my experience with Hotjar unpleasant. No distinct cons, as far as our marketing team is concerned.
It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.

Cons

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.
During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.
Can’t yet detect whether some one has left a review already, but I’m not sure if this is still a problem.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features9
  • A/B Testing
  • Call Tracking
  • Campaign Planning
  • Commenting
  • Content Filter
  • Conversion Rate Optimization
  • Custom Forms
  • Custom Landing Pages
  • Customizable Templates
  • Drag & Drop Interface
  • Drip Marketing
  • Email Invitations & Reminders
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Heatmap
  • Lead Generation
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Online Booking Integration
  • ROI Analytics
  • Ratings & Reviews
  • Real Time Reporting
  • Reminders
  • SEO Management
  • SMS Marketing Managment
  • Social Network Marketing
  • Surveys & Feedback
  • Visitor Management
  • Visitor Tracking
  • Web Analytics
  • Web Forms
  • Total features28
  • A/B Testing
  • Call Tracking
  • Campaign Planning
  • Commenting
  • Content Filter
  • Conversion Rate Optimization
  • Custom Forms
  • Custom Landing Pages
  • Customizable Templates
  • Drag & Drop Interface
  • Drip Marketing
  • Email Invitations & Reminders
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Heatmap
  • Lead Generation
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Online Booking Integration
  • ROI Analytics
  • Ratings & Reviews
  • Real Time Reporting
  • Reminders
  • SEO Management
  • SMS Marketing Managment
  • Social Network Marketing
  • Surveys & Feedback
  • Visitor Management
  • Visitor Tracking
  • Web Analytics
  • Web Forms

Integrations

  • Total integrations29
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotjar vs. NiceJob

See how Hotjar and NiceJob stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.