Hotjar vs Employee Pulse/Surveys Comparison

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Overview

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

WorkTango enables companies to easily collect employee feedback for any purpose supporting insights into engagement and actionable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$0.25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

237

91

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5.0

(39)

5

4

3

2

1

37

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do.
My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.

Pros

The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people.
This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.

Cons

I haven't encountered any major issues or roadblocks that made my experience with Hotjar unpleasant. No distinct cons, as far as our marketing team is concerned.
It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.

Cons

Some improvements needed in the user interface - difficult to move around in the conversations section.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Occasional difficulty logging in. Could use some simpler icons for the likert scale.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features9
  • A/B Testing
  • Automatic Notifications
  • Change Management
  • Chat
  • Commenting
  • Communication Management
  • Conversion Rate Optimization
  • Customizable Branding
  • Customizable Questions
  • Data Import
  • Employee Management
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • HR Management
  • Heatmap
  • Multi-Language
  • Progress Tracking
  • Projections
  • Pulse Surveys
  • Question Library
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Reminders
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Trend Analysis
  • Web Analytics
  • Web Forms
  • Total features25
  • A/B Testing
  • Automatic Notifications
  • Change Management
  • Chat
  • Commenting
  • Communication Management
  • Conversion Rate Optimization
  • Customizable Branding
  • Customizable Questions
  • Data Import
  • Employee Management
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • HR Management
  • Heatmap
  • Multi-Language
  • Progress Tracking
  • Projections
  • Pulse Surveys
  • Question Library
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Reminders
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Trend Analysis
  • Web Analytics
  • Web Forms

Integrations

  • Total integrations29
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotjar vs. Employee Pulse/Surveys

See how Hotjar and Employee Pulse/Surveys stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.