Hotjar vs Yext Comparison

Add to Compare

Overview

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

Yext helps businesses create and manage SEO-optimized local pages, locators, and mobile screens, increasing search engine visibility on the web

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

237

91

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.4

(96)

5

4

3

2

1

59

24

5

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do.
My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.

Pros

Yext has been great with customer support and caring about my needs. The sales team has been very helpful whenever I have a question.
Our experience with Yext has been amazing. Our company had an existing subscription that I took over, so in any other instance I would have been out of luck with training.
Price is kind of high, but their service is worth it. Their support is really great and responsive too.

Cons

I haven't encountered any major issues or roadblocks that made my experience with Hotjar unpleasant. No distinct cons, as far as our marketing team is concerned.
It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.

Cons

Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost.
In fact, there were things the sales rep flat out lied about.
Don't fall for the smooth sales guy. Their support is pathetic.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa day ago

Key features

  • Total features9
  • A/B Testing
  • API
  • Approval Process Control
  • Conversion Rate Optimization
  • Custom Fields
  • Customizable Categories
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Heatmap
  • Location Tracking
  • Mobile Integration
  • Multi-Language
  • Multi-Location
  • Permission Management
  • Promotions Management
  • Role-Based Permissions
  • Single Sign On
  • Surveys & Feedback
  • Visual Analytics
  • Web Analytics
  • Web Forms
  • Website Integration
  • Total features14
  • A/B Testing
  • API
  • Approval Process Control
  • Conversion Rate Optimization
  • Custom Fields
  • Customizable Categories
  • Event Scheduling
  • Feedback Collection
  • Feedback Management
  • Heatmap
  • Location Tracking
  • Mobile Integration
  • Multi-Language
  • Multi-Location
  • Permission Management
  • Promotions Management
  • Role-Based Permissions
  • Single Sign On
  • Surveys & Feedback
  • Visual Analytics
  • Web Analytics
  • Web Forms
  • Website Integration

Integrations

  • Total integrations29
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk
  • Total integrations16
  • Dropbox Business
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • LinkedIn
  • Mailchimp
  • Marketo Engage
  • Microsoft Excel
  • Optimizely
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hotjar vs. Yext

See how Hotjar and Yext stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.