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IBM Cognos Analytics Logo

Business intelligence suite

(10)

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IBM Cognos Analytics Reviews

Overall rating

4.2

/5

139

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.99/10

Reviews by rating

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Pros and cons

Combined with a proper balance between ease of use and customization when developing and an affordable licensing model, Cognos was a superb choice.
I love working with this tool from IBM. It allows some SQL language, and some configuration features that are very good too.
The best thing is "Quality reports can be run at any time and by any representative with a substantial log-in " at IBM Cognos Analytics.
The space usage for this software is to high. The IBM Windows services is slow on startup and service errors can be very difficult to diagnose due to bad log structure or description.
When we actually have information about the errors, this is also not very detailed, that is, we are left without knowing what the error is anyway.
There are not helpful troubleshooting messages to help you correct errors, so it can get really frustrating if you get stuck and don't have a team to support you.
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139 reviews

Recommended

CJ
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Curt J.

Insurance, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Cognos - Fantastic In Some Areas; Lags In Others

Reviewed 2 years ago

It’s a means to an end. Not perfect, but no tool is. Pretty much everyone I know in the industry operates in a multi-tool BI environment. Cognos, like most, hasn’t been able to put together the full package.

Pros

Pixel perfect printing. Most competitors have tagged printing as a way of the past, but there’s still a half generation that relies heavily upon it. This can’t be overlooked.

Cons

The flexibility/functionality of the viz tools can’t compete with competitors. I think it also has a more difficult learning curve. It isn’t an intuitive tool.

RG
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Robert G.

Construction, 10,001+ employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Full-featured, slightly behind the curve.

Reviewed 3 years ago

It brings a lot of functionality all under one roof. Our team found the "visualization" a little easier in Cognos vs Power BI, but the paginated reporting better in SSRS/PBIRS. We ended up transitioning entirely from Cognos to the MS stack and the broad consensus by the team is it was an overall welcomed upgrade. We're starting to consider Tableau or Looker, but returning to Cognos isn't on our horizon.

Pros

The ability to visualize data in many way all using the same utility is beneficial so we don't have to worry about multiple deployment/support patterns. Having an in-memory OLAP option made performance less of an issue compared to hitting an on-prem database directly for everything. The ability to add custom code allows for some really creative solutions to unique business problems in reporting.

Cons

We felt the interface and functionality was a little dated - our more technical employees were fine but the more analyst-type developers preferred something "prettier"/"friendlier" like Tableau/Power BI. It also got expensive for us which was one of the two the primary reasons we transitioned. This is obviously dependent on the number of users, so consider your own environment of course.

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VIKAS S.

Information Services, 10,001+ employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IBM Cognos Analytics Review

Reviewed 3 years ago

It is AI driven, improves the business outcomes.It enhances decision making.Overall it improves business agility.

Pros

The best thing is "Quality reports can be run at any time and by any representative with a substantial log-in " at IBM Cognos Analytics.The AI enabled exploration and dashboard capabilities are easy to use and exceed expectations

Cons

It is not simple to use. User has to get the formal training to utilise it to maximum extent. Report pulling is not that much fast. It take quite some time to load and display.

TK
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Tanzeela K.

Computer Software, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the most recommended Software for Dashboarding

Reviewed 4 years ago
Pros

I would definitely recommend this to people who want to create effective dashboards and reports. It has user friendly interface. I is good alternative for tableau or power BI.

Cons

It needs to upgrade a little bit to give features like Power BI

EL
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Eddy L.

Management Consulting, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Powerful but complicated

Reviewed 4 years ago

Implementing the tool is painful but once is running is great.

Pros

Being a IBM product it pack quality. great functionalities and features that defeat the competition.

Cons

It's hard to setup. Installation and configuration process is a pain. The space usage for this software is to high. The IBM Windows services is slow on startup and service errors can be very difficult to diagnose due to bad log structure or description.

BC
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Brian C.

Hospital & Health Care, 10,001+ employees

Used weekly for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tons of Features, very powerful, not for a novice

Reviewed 5 years ago

I have been very pleased with it since getting over the giant hurdle that is learning how to do anything at all in the product.

Pros

It can handle enormous amounts of data and allows a user to create extremely complex data models from almost any number of disparate sources

Cons

Super complex and difficult to learn. The least intuitive software I have ever used, and the help documentation is pretty much useless.

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Verified reviewer

Higher Education, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Analytics Tool

Reviewed 5 years ago

Overall, I would recommend using Cognos Analytics for data analysis. My whole company uses it from daily reporting to more advanced analyses.

Pros

IBM Cognos Analytics is a great data analytics tool. It can handle a lot of data and makes it easy for users to create reports to view their data. I like that it allows for a variety of output formats.

Cons

Cognos Analytics can be hard to learn how to use. You have to really understand your data first so that you can figure out how to make the tool do what you need it to do.

SN
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Sayali N.

Real Estate, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reviewing IBM Cognos Analytics

Reviewed 5 years ago

I have a pretty decent experience with cognos with some of the new inbuilt features but there is always a scope of improvement

Pros

I love the fact that Cognos Analytics is so flexible as we deal with a lot of reports which needs to be emailed to the higher authorities as and when they run. Cognos has this inbuild feature, where it can also write the reports to the internal file system. This helps us to keep a track of the recipients of the reports.

Cons

The Cognos 10 version was a little laid back on the visualization side as it did not had much interactive visuals available for reporting. But they have overcome it in Cognos 11 version.

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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Invaluable Business Intelligence

Reviewed 5 years ago

Data is extremely vital to any organization and the ability to generate useful reports and dashboards on demand across multiple sources is invaluable.

Pros

Scheduling reports, configuring prompt pages on reports for users to run a standardized report with custom filters are both fantastic features that I used hundreds of times across all reporting.

Cons

Report building was intuitive for a power user but average users found it overwhelming. This just meant a bit more training from my department.

ns
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natasha s.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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valuable yet expensive

Reviewed 5 years ago

overall its good and it is one of the initiators in the reporting market. We are still using it and find it quite useful to fulfill our client requirements.

Pros

you can combine multiple queries in one report to create your desired report, which can be formatted in multiple ways to meet your desired structure.

Cons

its little bit tricky to handle. You need to understand it thoroughly which actually takes time to began working with it from scratch. Also lacks the graphics and user interface.

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Verified reviewer

Government Administration, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Business Intellegnce Software with Standard Reporting And Self Service BI

Reviewed 6 years ago

Overall it is a great product to use

Pros

Cognos Analytics is a flexible software for Standard Business Intelligence Reporting as well as for Self Service Data Visualization capability. You have the option to connect to a variety of the Data Sources as well as Multi-Dimensional Cubes. The new invention of Cognos Analytics software provides a greater flexibility for enterprise deployments and upgrades. It has the new feature of NLP (natural language processing) for predictive analytics by IBM Watson.

Cons

Too many modelling tools (Cognos FrameWork Manager, Dynamic Cube Designer, Cognos Transformer) for modelling the content. Too many studios (Report Studio, Query Studio, Analysis Studio and Event Studio) for report development. Maintainence and cost is huge

SK
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Sagar K.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
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Great Reporting tool for your datawarehousing need

Reviewed 6 years ago
Pros

Cognos tool suite is perfect for your enterprise needs, with different tool available for different user level. The tool can handle all the reporting needs (charts, table, list, crosstab). With the addition of active reports and Cognos mobile it makes a complete solution

Cons

Enhancement of geographical reporting, current available option for Maps are very limited and should be extended.

KB
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Katherine B.

51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognos is it!

Reviewed 6 years ago
Pros

Cognos has such great data available and we use it through our HRIS - it has changed the way we report out on data

Cons

The only hard thing is getting used to the reporting, but once you learn then it is smooth sailing!!

FF
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Felix F.

Primary/Secondary Education, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful tool for the good analysis of your data. can get quick information for quick decisions

Reviewed 6 years ago
Pros

Cognos is a very effective BI tool. you can create customized reports without having a very technical background ... It can be easily integrated with several data sources in a simple and consistent way and I find the interface to extract data on demand or send scheduled reports (Report Planner) excellent. good user experience with the drag and drop. . . versatility of the Live API to postgres, sql server and oracle databases. We use Cognos to deliver operational reports to all production units and great and very well presented reports and productivity indicators to senior managers

Cons

It is a very powerful tool but not as easy to understand quickly as other tools on the market for the same price .. The learning curve is broad. The initial configuration is not easy, the dashboard function does not have many options. Installation can also be a complicated issue and may require vendor support

SA
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Sue A.

Used daily for 1-2 years

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Ok tool

Reviewed 6 years ago
Pros

I had used the IBM Cognod Sales Compensation tool while working a global high tech company. It took a while to learn the system but once you figure it out then it was easy to use and configure the plans.

Cons

The only issue I had at the time was the very long time it would take to run a calculations. Average was an hour.

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Elaine E.

Used daily for 2+ years

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Great capabilities, but really difficult to use practically.

Reviewed 7 years ago
Pros

Cognos Analytics has really great capabilities. There is so much that you can do with the framework if you know what you're doing. Good security features. Good for enterprise level reporting.

Cons

If you're hoping this will replace a dedicated reporting team or IT team, it will not. The ease of use depends on several factors and be SURE that you have an experienced team built the framework. No support whatsoever from Cognos themselves for end users, and they take a long time to get back to us on issues. The new visualizations can be clunky, especially maps. They are unusable for detailed maps. Scheduling features slow down the system considerably.

BW
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Bret W.

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used weekly for 1-2 years

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Cognos Sucks!

Reviewed 7 years ago
Pros

Cognos has some good time based accounting features that allow you to go back and look at how much was booked and when.

Cons

Getting the Cognos reports to match up. Some reports update once a week others are daily. This makes it difficult to see how much is actually going to be spent. Having to pull multiple reports to get the information that is needed wastes time.

NC
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Nabeel C.

Government Administration, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cognos Review

Reviewed 7 years ago

Overall, if there is a company that wishes to automate it's reports and improve efficiency across their organization, Cognos is a must-have tool. There is a bit of upfront cost involved to get the reports created in Cognos but the efficiency achieved is almost unparalleled.

Pros

Cognos is an incredibly powerful reporting tool offered by IBM and it has a wonderful ability to be customized across different industries and companies. It can transform work efficiency but automating virtually any data that exists in a company's primary accounting and finance system.

Cons

Cognos is not very user-friendly and often times it can take a while for an individual working with Congos to get familiar with the functionality and the power this tool possesses. Furthermore, report writing and query studio functionality require some database knowledge so the true power of the tool is sometimes limited by these factors.

KC
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Kim C.

Used weekly for 2+ years

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Almost unworkable product

Reviewed 7 years ago

A reporting framework that can be used to access back end data.

Pros

Unfortunately, there is not much to write in this section. The only possible "pro" in all cases would be the flexibility offered in the product as far as setting up the framework. Other than that, not much to like.

Cons

User interface was slow and clumsy. The user experience was not smooth at all. There was no ease of use whatsoever. The retrieval times from the back end were even worse. We had to retrofit an existing n-tier system to use the reporting side of this software and it was a disaster. There is no way I would recommend to anyone to purchase this system.

MB
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Michael B.

Primary/Secondary Education, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IBM Cognos Review

Reviewed 8 years ago

My company has been using IBM Cognos for the past 4 years. When we purchased IBM Cognos it was the best fit for our situation. It has been a valued piece of software in our business. It has given us the ability to tie data from multiple data sources. It has given the ability for our departments to run reports that we haven't been able to in the past.

Pros

The software is very intuitive. If you have knowledge of SQL, it is a very easy software to pick up. The Help portion of the Cognos interface is very helpful also.

Cons

Customer Support for this product isn't the best. We have been on Cognos 10.1.1 for a while and when it came up for licensing renewal, we were charged for a newer version of Data Manger. When we inquired about this through our support contract we were going to be charged for the new software.

MM
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Mark M.

Legal Services, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cognos Review

Reviewed 8 years ago

My prior firm switched from the other software to Cognos to leverage the data contained in our Pivotal database. This software was far easier to use to create reports on the fly.

Pros

I like the ability to create reports on the fly.

Cons

I do not have any dislikes other than the staged rollout of pieces of my prior firm's datamart.

DR
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Dawn R.

Machinery, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Cognos Review

Reviewed 8 years ago

I utilize Cognos for dashboard and custom reports and the ease of creating and storing reports is fairly simple. The organization of files is a bit confusing and the ability of seeing other employee folders tends to be complication for sharing. The availability to send out reports is much easier though.

Pros

The ability to create custom reports makes it user friendly for anyone to figure out

Cons

the cubes tend to be confusing for file storage

CR
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CHANDAR R.

Human Resources, 5,001-10,000 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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COGNOS

Reviewed 8 years ago

Cognos makes it easy to design reports that match the look-and-feel required by the client. Report rendering time is also very fast. Browser support can be touchy and Dynamic Cubes are very hardware intensive.Cognos has strong out of the box capabilities with a wide array of add-ons, and good interoperability with other IBM analytics and data suites

Pros

Compatibility mode queries allow for custom ODBC and JDBC connection to made, so even if there is no native compatibility other databases can still be used as a source if needed. Dynamic Cubes are capable of querying against millions of rows in seconds when properly set up with sufficient hardware resources. Standard Reports are snappy, returning data and rendering quickly, as long as the pagination is kept to reasonable quantities.

Cons

Due to Active Reports packaging all of the data in the file and prerendering charts, file size can get quite large (easily several megabytes) and the initial load time can be quite long when opening it. It is best used for basic overviews and other times when some "flash" is needed, but not a large amount of data. Configuring the interoperability with TM1 and SPSS is a little more on the technical side than most other tasks. You could call the development process "Front heavy" meaning most of the development will be modeling. This means that it will take longer to end up with visualized data than other tools.

RD
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Ric D.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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IBM Cognos Business Power

Reviewed 9 years ago
Pros

This software is very flexible and extensive enough to meet almost any of your needs. The reporting engine allows for complex queries and views that far surpass standard reporting methods.

Cons

While I was not involved in the purchase of the software it is my understanding the cost was a little high and this is not designed for novice users.

KP
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Kinjal P.

Computer Software,

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am a BI developer

Reviewed 10 years ago
Pros

I like its functionality and different features. I also like the ease of use.

Cons

Cognos's support sometimes is not as it should be. The support should be quick and accurate, and Cognos should have more error details to track down the solution. The majority of time, the error doesn't provide meaningful info, so it is always difficulty to track down the solution.