Indicative Pricing Plan & Cost Guide

Indicative

Customer Analytics for Everyone

4.5/5 (32 reviews)

Indicative Pricing

Starting from: $950.00/month

Pricing model: Free, Subscription

Free Trial: Available

Standard: Free
Pro: $950 per month
Enterprise: Contact Indicative directly for Enterprise pricing

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Indicative Pricing Reviews

Pros

  • This is the best software for the business analyst or a project manager as it is very helpful for them to understand the customer and their requirements.Shubham S.Read the full review
  • It's best thing is it provides a free plan as well for initial learning and it's interface is very attractive and easy to understand.Shubham S.Read the full review
  • Our new feature developments have been spot on and we are able to understand where users are struggling, what features they like etc. It is like I have a super power in my hands.Ramkumar V.Read the full review

Cons

  • I found the navigation overall to be a bit confusing and not intuitive. I also wished that it included map-based filtering and organization.Verified ReviewerRead the full review
  • For example, we have two different flows (one for new users and one for more experienced users) and there is no way to see both of these at once. There are too many marketing email campaigns.Ramkumar V.Read the full review
  • Indicative is limited in ways to look at data.Sam R.Read the full review
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about Indicative's pricing:

Ramkumar V.

The most generous behavioural analytics platform out there

Used daily for less than 6 months
Reviewed 2019-06-24
Review Source: Capterra

Beyond excellent. I will definitely go pro and stick with them if I become big enough to afford it.

Pros
The free plan is great. It is by far the most generous free plan out there. As a startup, that is currently bootstrapped, not having to shell out big bucks while getting the kind of insights about user behaviour has been mind blowing. Our new feature developments have been spot on and we are able to understand where users are struggling, what features they like etc. It is like I have a super power in my hands. The features are good and are constantly improving. In the last 3 months, I have seen the platform become a lot better.

Cons
1. I think the funnels can be improved to support multiple steps/ branches better. For example, we have two different flows (one for new users and one for more experienced users) and there is no way to see both of these at once. 2. There are too many marketing email campaigns. It is a bit overwhelming. I genuinely wanted to provide feedback because they are being so generous, but there are just too many IMO. So, I end up skipping most of their emails/ announcements.

Response from Indicative Software


I'm glad to hear that you enjoy our Free plan, Ramkumar! Also, sorry about the emails! Based on your feedback, we reviewed and refined our email outreach to simplify the customer experience on our Free plan. We hope you enjoy!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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David T.

Powerful behavioral analytics in a simple to use product

Used weekly for 2+ years
Reviewed 2018-10-02
Review Source: Capterra

Indicative has made it easy for our team to track customer usage of our product and our essential growth KPIs. On the few occasions I've needed to contact support they've always answered my questions quickly.

Pros
- The drag and drop reporting interface makes it very easy for anyone in the team to build complex queries for analysis. - The dashboards provide a very quick way to keep track of growth KPIs. - You can setup multidimensional funnels to analyse your customer journey. - The price: they now offer 1 billion events free per month, which is effectively an unlimited usage rate for the majority of companies.

Cons
In the past I ran into a couple of occasions where the tool slowed down somewhat while I was building complex queries, although this hasn't happened recently.

Response from Indicative Software


Hi David, we've made some changes to our product and pricing since this review. For updated details on our Free plan, please visit https://www.indicative.com/pricing/.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Johan G.

One of the only softwares who can provide a clear customer journey visualization

Used weekly for 1-2 years
Reviewed 2018-08-08
Review Source: Capterra

The customer service team was very helpful and quick to reply. Even if used only in it's beta period, the quick results we got from it were very satisfactory.

Pros
Indicative is one of the only softwares you will find so far that can display how users interact with your website and doesn't need a complex integration or a very expensive subscription. It's a very straight to the point tool.

Cons
It's still not 100% out of beta. But so far, it is exactly what they advertise.

Response from Indicative Software


Thank you for your review, Johan!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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