Explore a recommended list of Intouch Insight alternatives for your business in 2018. Compare alternatives to Intouch Insight side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.Read more about Qualtrics
Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
The fastest way to collect feedback from customers
All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate
Event Lead Capture. Your events, sales & marketing connected
The lead capture solution built for Events, Trade Shows & Exhibitions.
Capture and qualify leads at events using smartphone or tablet. Capture leads with business card scanning, badge scanning & customisable forms. Integrate leads into your CRM and/or Marketing Automation.Read more about Akkroo Easily report event ROI.
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with powerful apps on their smartphones and tablets. GoCanvas enables users to collect information using mobile devices, share that information and easily integrate with existing backend systems.Read more about GoCanvas GoCanvas also offers the first business-only application store of its kind, with 20k+ pre-built, fully customizable apps that work on all mobile platforms.
Collect emails through great-looking surveys & quizzes, transfer the data to MailChimp automatically. Include widgets such as a digital scratch card or slot machine to make the data collection more fun. No app install needed. All devices. Off- and online.Read more about Survey Anyplace
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
Extract text from emails, attachments and documents and automate your data entry workflow with Parseur powerful email parser software. Parseur is point & click and very easy to use. Send extracted data where you need it in real time: Excel, Sheets, Slack, your custom app or database using webhooks.Read more about Parseur
Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.Read more about Retently
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupport.comort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Customer comms, marketing and debt management for lenders
Katabat is an integrated SaaS-based CRM, customer service, customer marketing communication, and collections and debt management platform for retail banks, alternative lenders and utility companies, promising the enablement of digital transformation with full visibility across the consumer lifecycle… Read more about Katabat
CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 40 languages using a WYSIWYG editor. Utilize survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more.Read more about CheckMarket
Online, CAPI & CATI survey software for market researchers
Nfield is an online, CAPI, and CATI data collection platform for market research professionals to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes.Read more about Nfield
Formstack simplifies the data collection process and allows you to create beautiful online forms in seconds. Create surveys, lead gen, donation and order forms all from one centralized app. Read more about Formstack
ProntoForms is a mobile inspection solution used by more than 3,500 businesses to collect and analyze inspection data with phones and tablets. Users can easily capture data and submit complete and accurate forms from anywhere in real time, even offline.Read more about ProntoForms Our customers leverage the solution to improve compliance, service quality, and productivity. ProntoForms is available directly from ProntoForms or via major carriers. When sold through AT&T, the solution is called AT&T Mobile Forms.
Review marketing and management platform, white-labeled for agencies and SEOs
Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels.Read more about Grade.us
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Device Magic replaces your organization's paper forms with custom mobile forms that function offline. Device Magic is the easiest way to automate paperwork and digitize inefficient processes with mobile forms automation. Read more about Device Magic
Mobile-first employee communication for large organisations
Staffbase is a employee relationship platform for large, distributed organizations. Easy to use and easy to implement, it features a complete suit of functionality for the effective communicator like news channel, mobile magazine, chat rooms, employee survey and channel management options.Read more about Staffbase
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user experienc… Read more about Jira Service Deske.
A complete IT service management (ITSM) tool for business
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools. Read more about Freshservice ServiceDesk
DocSight OCR is a full-text OCR (optical character recognition) and zonal data capture solution which enables users to capture critical data & create searchable PDF documents with data extraction tools, a watched folder interface, multilingual functionality, and more… Read more about DocSight OCR
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Instantly view Salesforce leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync Salesforce with Google Contacts and Google Calendar. 30-second install for Chrome or Firefox.Read more about Cirrus Insight 30-day free trial. *Contact and Calendar Sync are coming soon!
Formotus is a mobile form app & form builder for creating rich mobile form apps for requirements such as quality assurance, inspections, audits, compliance & safety. The cloud-based system offers tools for building, managing, & deploying forms & connects with third party apps for data integration.Read more about Formotus
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online… Read more about GetMoreReviews
Skilljar’s cloud-based learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and CRM data integrations.Read more about Skilljar
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
iContact Email Marketing serves any size business and allows for the creation of email newsletters, RSS feeds, surveys, autoresponders, and social media posts. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes.Read more about iContact Email Marketing
All-in-one corporate wellness software trusted by providers
CoreHealth is a corporate wellness technology designed to provide corporate wellness companies with the tools to streamline and centralize wellness program development and administration for employer clients. Read more about CoreHealth Technologies
EMERGE Background Checks is an employment screening platform which enables recruiters to manage background checks, drug screening & verification reports easily. Read more about EMERGE Background Checks
With Pingboard, everyone in the company has quick access to an intelligent org chart that includes contact info, who's out sick or working remote, birthdays and anniversaries, and who knows Ruby or loves to bike. Read more about Org Chart Software
HR powered by AI is the new driver of business growth.
A fully integrated solution that uses recruiting, onboarding and assessment capabilities that enable organizations to attract, engage and hire top talent – Its’ about having the right person in the right job at the right time. Read more about IBM Talent Management
Digital workplace collaboration & social intranet platform
Happeo is an all-in-one digital workplace platform that enables internal communicators, IT teams and managers to engage, inform and connect with employees through unified intranet, social networking, and collaboration tools which work seamlessly with Google Suite.Read more about Happeo
Ikkuma is an employee engagement and wellness solution which aims to increase employee motivation and productivity, and improve their lifestyle habits. The software includes a virtual coach, 8 well-being dimensions, individual and team challenges, points and leaderboards, activity feeds, and more.Read more about Ikkuma
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