Izenda Reviews

Pros
Izenda allows seamless white label integration for non-technical users but also allows technical users to customize all areas to provide a powerful solution that matches their core solution. It pushes the reporting burden away from IT and into the hands of the user and allows for complex reporting in a simple to use UI experience.

Cons
The documentation whilst getting better still needs to be kept more up to date

Rating breakdown

Likelihood to recommend: 10/10

Pros
I really like their flexible architecture. They have many integration and stand alone modes that fits all scenarios. The technology stack aligns quite well with ours - so that was a plus. The visualizations and ad hoc reporting capabilities are great. The simple licensing model is a must, and very good customer support.

Cons
The documentation on integration for both series 6 and 7 is a bit lacking - although I have seen a great push on getting it updated, its had to get any fine details. Due to this it has taken a long time for us to embed the solution properly. Although series 7 has many advantages, it is also lacking in certain areas compared to series 6. Having no export of the reports makes it hard to mange tractability with source control. 7 series is still quite immature with a lot of bugs. Performance is always a concern.

Rating breakdown

Likelihood to recommend: 9/10

Pros
All the high-technologies that you need for a modern and successful doing business exist in Izenda. There is no need for a paper reporting anymore, collecting all the reports from different colleagues, sorting them now is in the past. After implementation this software in your company you will forget about all this stuff because all the control of the results of each part of your business you will be able to control through one program where your subordinates will put all the important data.

Cons
This software gives to our company everything that we need except the only one little thing. The system allows us to make visualization of our data through graphs and so on, nevertheless the ability to compare all these current charts with the old ones still did not realize here and that is what we want to be added.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Izenda fit well in the "good enough" domain. It answers most business analytics and reporting needs without having to hire an army of developers and/or pay a tremendous amount. The embedded analytics model lets you develop customized solutions that can be given to end-users. but it is also powerful enough that it can be used for more advanced purpose. I personally have been using Izenda for less than 6 month and the learning curve is somewhere between Tableau and Qlikview to get to the expert level. Most end-users will learn how to navigate reports and dashboards designed for them in a couple of hours as most features are quite intuitive and fit most needs.

Cons
The onus is on the developer of Izenda's applications to design applications that are easy to use. Most complains are related to people trying to use out of the box features that need a little bit of in-depth knowledge - mainly SQL and database related - in order to use the whole potential of Izenda. Charts start to look and feel a bit outdated, but each new release brings updates that address the problem.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Izenda is a complete, highly configurable, scalable and extensible reporting and analytics platform designed for today's connected collaborative cloud-based enterprise solutions backed by a strong positive management, R&D and services teams that are very easy to work it.

Cons
Advanced reports and dashboards require a strong background in SQL and may also require some Izenda training and support.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ability to aggregate reports into dashboard and then drill into records in the system from the reports. Helps me to sell my product to execs big time

Cons
The data sources page is a bit confusing...once you get data sources setup right, the rest is easy. But you have to know the DB pretty well to get that first tab right.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Easily integrated within our SaaS platform. Flexible licensing model. Not only do our customers use Izenda but we also have an instance running internally to aggregate and analyze our entire cloud dataset. The internal instance has greatly improve the efficiency of our Customer Service and Finance departments.

Cons
Unable to load balance by storing session state in Redis. Report scheduler is not user friendly. Note that we currently use version 6 and these items appear to be resolved in version 7.

Rating breakdown

Likelihood to recommend: 8/10

Pros
One of the best things about Izenda is the flexibility it provides not only to the admins but the end users we well. It is very user friendly and had a ton of features.

Cons
The flexibility of the software can make it complex to learn if not properly deployed. It required quite a bit of thought to make sure your end users have a streamlined experience.

Rating breakdown

Pros
The product is very easy to use, no matter what your skill level. It offers a full featured BI tool without causing the user difficulty finding what they need. It is truly a platform, not a product, that supports its user instead of forcing them into a box like the other solutions we evaluated.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Lots of features, their dashboard, calculated fields, custom views, roles and permissions and the fact that everything is stored in the database

Cons
Adding excel, csv datasource could be a plus, adding a report the UI could be improved. Need a little bit of work on report filters

Rating breakdown

Pros
The ability to provide embedded self service reporting. Very wide range of customizability. Excellent customer support

Cons
The documentation whilst getting better still needs to be kept more up to date, i.e. some of the filtering and charting can get complicated to build

Rating breakdown

Pros
How easy it is to integrate into an existing ASP.NET deployment.

Cons
Some of the filtering and charting can get complicated to build

Rating breakdown

Likelihood to recommend: 8/10

Pros
The technical requirements in our search were definitely met by Izenda. The real differentiator was their business model and the ability to completely understand our business needs. These backed by real people made the decision fairly simple.

Cons
The overall solution is still quite new with a monthly build-out of features and bug fixes. They are absolutely going in the the right direction.

Rating breakdown

Pros
The ability to provide embedded self service reporting. Very wide range of customizability. Excellent customer support.

Cons
It is cutting edge and I'm often waiting for the next release for a feature. Releases are very frequent, at most monthly.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use it at the top of the list; it is relatively easy to get users up and running on designing their own reports and customizing existing ones.

Cons
It can be a bit slow with LARGE data sets; we are still on a slightly older version, so this may have been corrected in newer versions. It is easily dealt with by building smaller reports and combining them if needed.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The flexibility to to extract data and provide visualizations that are meaningful to a wide customer base.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
We love the dashboards and the graphs.

Cons
The capability to customize all the ins and outs of the GUI has posed some challenges but we've overcome them.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The online help and responsive implementation team helped us work through issues and deliver a demonstrable product quickly. I also like the numerous graph types and the ease of creating new dashboards and reports.

Cons
The user interface supports numerous functions and so the screen is sometimes crowded. This is mitigated with collapsable panels that are helpful.

Rating breakdown

Pros
The support staff was very willing to work with out specific needs to integrate with our product. Additionally, the UI visualization renderings will add a lot of "pop" to our product to drive up customer adoption.

Cons
There are way too many settings which would confuse our users. This requires us to craft our own version of settings to hide that complexity.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
The software is easy to use. There's a large sample of report configurations and integrating multiple data sets is easy.

Cons
Inital set up can be tough (permissions on files, etc...). Upgrades were cumbersome, but Izenda is improving that process.

Rating breakdown

Likelihood to recommend: 8/10

Rating breakdown

Pros
Izenda is going to be easy for the end user, but getting to that part is a small struggle. It is fairly easy for users to drag and drop and produce pretty reports.

Cons
It seems there has to be a better way that to create views for everything! I find that very time consuming and frustrating.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Izenda's ease of use is one of their biggest strengths. Another main advantage is that users have a great deal of control in terms of formatting and displaying reports. If required, a report can be formatted "Pixel Perfect" for accurate printing requirements. We were also able to embed Izenda seamlessly into our application making it seem like a natural extension to our product.

Cons
It would be great if power users were able to input a SQL statement to build a data set. Also another one of the challenges we encountered was the deployment of Izenda to other internal and external environments.

Rating breakdown

Likelihood to recommend: 9/10