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Klipfolio Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.03/10
Pros and cons
Klipfolio support team is fantastic: very responsive and actually helps me dig into the formulas and components and improve my confidence and competence in the tool.
The help chat box is amazing and always just a click away. People they have working there have been super helpful and friendly, and really walk you through any coding help you need.
Intuitive UI, Amazing and responsive support staff, Concise help documentation, Innovative and customer focused team, Frequent how-to webinars.
They doubled their price and I was not informed by email, then my card was charged and they refused to refund when I cancelled my account - not even a part refund.
It's very difficult to format outside of the pre-defined reports. If you are not a Klipfolio expert or technically savvy, you are limited in Klipfolio.
Some of the features and functions can be hard to find/set up. Support/help documents can be somewhat difficult to navigate.