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LiveSession vs LogRocket Comparison

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Overview

LiveSession is a cloud-based qualitative analytics solution, which helps businesses perform website analysis with user event...

Category Leaders

LogRocket is a cloud-based and on-premise logging and session replay platform for JavaScript applications, which helps businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

54

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

28

5

4

3

2

1

21

4

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

24

5

4

3

2

1

22

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We switched to LiveSession and loved it instantly. Customer service is always there to help if you need anything, and the tool itself is very nice too.

AR

Anonymous Reviewer

I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure.

BP

Bartosz P.

Good documentation to set it up and the privacy settings for not running the software on certain URLs is nice.

DC

Dan C.

Pros

Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.

EM

Ensar M.

The perfect software to use for your developers, designers and support teams to improve your website and app.

NS

Nikola S.

It's a must have software for Customer Success and Customer Support. It helps me with analytics, finding users' issues and solving them in the shortest possible time.

BP

Bartosz P.

Cons

So far, I don't have anything that I have disliked about LiveSession.

CM

Caleb M.

The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.

BP

Bartosz P.

This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website.

TC

Thomas C.

Cons

With most of my team being experienced in other tools, training them to use this was trouble.
AvatarImg

Kevin F.

Still looking for something to dislike about it.

EJ

EJ J.

Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.

AV

Andrew V.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features26
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Diagnostic Tools
  • Element Analytics
  • Email Alerts
  • Engagement Tracking
  • Event Logs
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Issue Tracking
  • Keyword Tracking
  • Monitoring
  • Multiple Projects
  • Multiple Site Management
  • Pageview Tracking
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Qualitative Comparative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Screen Activity Recording
  • Search/Filter
  • Server Monitoring
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Status Tracking
  • Surveys & Feedback
  • Templates
  • Third Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Unmoderated Testing
  • Uptime Reporting
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Total features75
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Trail
  • Behavior Tracking
  • Behavioral Analytics
  • Bug Tracking
  • Bug/Issue Capture
  • Campaign Analytics
  • Campaign Management
  • Charting
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Diagnostic Tools
  • Element Analytics
  • Email Alerts
  • Engagement Tracking
  • Event Logs
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Issue Tracking
  • Keyword Tracking
  • Monitoring
  • Multiple Projects
  • Multiple Site Management
  • Pageview Tracking
  • Performance Analysis
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Qualitative Comparative Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Screen Activity Recording
  • Search/Filter
  • Server Monitoring
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Status Tracking
  • Surveys & Feedback
  • Templates
  • Third Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Unmoderated Testing
  • Uptime Reporting
  • Usability Testing
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics

Integrations

  • Total integrations12
  • Dropbox Business
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Microsoft Excel
  • Mixpanel
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter
  • Xero
  • Zendesk
  • Total integrations35
  • Dropbox Business
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Microsoft Excel
  • Mixpanel
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Snowflake
  • Stripe
  • Tableau
  • Twitter
  • Xero
  • Zendesk