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LiveSession Features

Features Summary

Functionality

4.3

/5

28

Total features

26

5 categories

LiveSession features

Ad hoc Analysis
Alerts/Notifications
Campaign Analytics
Campaign Management
Conversion Tracking
Customer Segmentation
Customizable Reports
Data Visualization

Common features of Qualitative Data Analysis software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Annotations
Categorization/Grouping
Collaboration Tools

Price starts from

0

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

28

Price starts from

0

Per month

visit website

Total Features

26

Unique features

  • Web Traffic Reporting

  • Campaign Analytics

  • Session Recording

  • Campaign Management

Functionality

4.6

/5

7K

Price starts from

Free

learn more

Total Features

48

Features in Common

14

Unique features

  • Augmented Analytics

  • Access Controls/Permissions

  • Collaboration Tools

  • Reporting/Analytics

Functionality

4.5

/5

1.7K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

136

Features in Common

12

Unique features

  • Embeddable Maps

  • Bayesian Analysis

  • Match & Merge

  • Regression Analysis

Common LiveSession comparisons

LiveSession  logo
Smartlook logo
LiveSession vsSmartlook
LiveSession  logo
VWO Testing logo
LiveSession vsVWO Testing
LiveSession  logo
Hotjar logo
LiveSession vsHotjar
LiveSession  logo
Lucky Orange logo
LiveSession vsLucky Orange
LiveSession  logo
FullStory logo
LiveSession vsFullStory

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Product in its Category

Reviewed 4 years ago

It is definitely the best product for session recording, heatmaps, user/visitor analytics. I have been using 6 different apps before and finally found the one that has all the features I need.

Pros

I love that kind of software where I can set everything up and running in 2-3 minutes. The recordings are amazing, I can segment my users in many ways and pass their parameters. The dashboard is simple to navigate and has a lot of features to analyze and help better understand my users. I can find any bugs on my website and app when they happen. Without LiveSession I wouldn't be able to repeat the user path to find some bugs reported by users.

Cons

I've been using this app for over 4 months and haven't seen anything I could be disappointed with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid base of core feature, fluid use 👌

Reviewed 2 years ago

very fluid, very frictionless entirely legit in the game vs players like fullstory or hotjar (used both) easy to use for non-tech and support team working on BtoB saas => ultimate documentation for issue/bug reporting & experience smoothing

Pros

- ease of use - significative dashboard (vs fullstory I used for long) - personal/team segment

Cons

- waiting for a true integration with Segment (Fullstory stays better on it, i think) - had a mid experience with support facing and reporting bug after 30mn of paid plan :/

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good enough for most scenarios

Reviewed 3 years ago

It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.

Pros

I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time.

Cons

The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best choice I made

Reviewed 3 years ago

It works easily since the beginning and anytime we face a problem we get great and super fast support from them.

Pros

It contains all the features that its competence plus personal support.

Cons

The technical documentation is not as extense as other tools. It can be compensated by asking directly to the developers which does the trick. The only offer data retention of 1mo and 3mo. It would be great to be able to have a year of data retention (paying for it of course).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect tool for sessions recording!

Reviewed 3 years ago

We tried almost every recording tool out there. LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast. The support is super fast & friendly!

Pros

- very fast loading of the recordings (this sucks for many competitors!) - perfect recording (no HTML/CSS glitches) - custom variables that you can use to filter out recordings

Cons

- an option to skip recordings without any clicks or just few (to not record everything)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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State of the art product, great customer service!

Reviewed 3 years ago

It's very easy to use, filter, and replay recorded sessions of websites users. This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website. This also assists my team in debugging some rare software or browser compatibility related issues that may happen from time to time.

Pros

Very easy to use and navigate. Simple UI. The customer service was exceptionally great! The price is very reasonable, and I'm 100% a happy user. We will continue to recommend LiveSession to our clients.

Cons

Some administrative features have not yet been implemented yet. However, after speak with [SENSITIVE CONTENT HIDDEN], the owner of LiveSession, he was prompt in making a temporary workaround for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great experience

Reviewed 2 years ago

I love using LiveSession because the customer service representatives always answer my queries. They really care about the client. The app itself is very helpful and easy to use as well.

Pros

A lot of useful features, good interface.

Cons

Needs more integrations but they’re in progress.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic Service, and Amazing Support

Reviewed 3 years ago
Pros

LiveSession is a great service! It was simple to implement on my regular website, as well as incorporating into my online store. LiveSession shows me all of the basics, with great opportunities to dive deeper into data, site visitors, and ways to capitalize on the visits. I'm a novice in this arena, but between the simplicity of the interface, as well as the amazing support by the LiveSession team, implementation as well as viewing of interactions was simple. I've used other services in the past, and LiveSession by far is the best I've used.

Cons

There isn't a thing that I don't like about LiveSession. Service, software, and support are all fantastic!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great service

Reviewed 2 years ago
Pros

Service is really easy to setup and works well with all my projects.

Cons

I couldn't create a personalised panel I needed with custom data for my projects. Once the REST API is ready this service will be unbeatable!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great but with defect

Reviewed 3 years ago

Overall I love the UI and find it intuitive. I'd like it to be more reliable for browser rexordings

Pros

I love all the filters that makes scanning a situation or group of users easier. The recording interface make it easy to spot when an issue occur or when a certain page or functionality is used

Cons

The recording is not showing the same interface as the real user. I made a test in a laptop with Edge then go back to macbook to watch it with chrome and front end was displaying normally, while in Edge nothing was displayed. It is misleading since we can think users encounters no issue when in fact the app was not working.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money!

Reviewed 2 years ago

Great value for money! Easy to use, you get what you need. It’s easy to see how people use your website and find potential problems.

Pros

Intuitive interface, very helpful and responsive customer support. Integrations with other tools.

Cons

None I think, the customer service helps with problem solving

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great user session recording tool!

Reviewed 2 years ago
Pros

I like the fact that we can identify error and rage clicks to identify areas in the product that could use improvement.

Cons

Competitors have more features released. For instance, a metric/analytics dashboard.