LiveSession Pricing Plan & Cost Guide

LiveSession

Cloud-based qualitative analytics solution

4.65/5 (23 reviews)

LiveSession Pricing

Starting from: $49.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Micro plan - $49/month billed monthly or $42/month billed annually for 5000 sessions
Starter plan - $99/month billed monthly or $84/month billed annually for 10,000 sessions
Startup plan - $199/month billed monthly or $169/month billed annually for 25,000 sessions
Scale plan - $299/month billed monthly or $254/month billed annually for 50,000 sessions

Competitors Pricing

Senate

Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Fract Territory

Starting from: 299.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Easy Insight

Starting from: 50.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Questica OpenBook

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

EarthCache

Pricing model: Free
Free Trial: Available (No Credit Card required)

LiveSession Pricing Reviews

Pros
  • LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast.Gasper V.Read the full review
  • Overall I love the UI and find it intuitive. D like it to be more reliable for browser rexordings.Aline M.Read the full review
  • I love that kind of software where I can set everything up and running in 2-3 minutes.Wojciech J.Read the full review
Cons
  • This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website.Thomas C.Read the full review
  • The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live.Bartosz P.Read the full review
  • Ve been using this app for over 4 months and haven't seen anything I could be disappointed with.Wojciech J.Read the full review
100%
recommended this to a friend or a colleague

8 reviewers had the following to say about LiveSession's pricing:

Anonymous

Easy and the lightest for your website

Used occasionally for 6-12 months
Reviewed 2019-11-19
Review Source: Capterra

Pros
Light Weight, UI/UX, Features, Set up and also reasonable pricing.

Cons
There is not much when it comes to product but the support could be a bit better when it comes to Prd knowledge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gasper Vidovic

Perfect tool for sessions recording!

Used weekly for less than 6 months
Reviewed 2019-11-25
Review Source: Capterra

We tried almost every recording tool out there. LiveSessions was the best in relation to price/quality. The recordings are perfect and the app is loading fast. The support is super fast & friendly!

Pros
- very fast loading of the recordings (this sucks for many competitors!) - perfect recording (no HTML/CSS glitches) - custom variables that you can use to filter out recordings

Cons
- an option to skip recordings without any clicks or just few (to not record everything)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Thomas Cheng

State of the art product, great customer service!

Used weekly for less than 6 months
Reviewed 2019-11-19
Review Source: Capterra

It's very easy to use, filter, and replay recorded sessions of websites users. This assists our clients in understanding user trends, and finding out abusive uses of their confidential material on the website. This also assists my team in debugging some rare software or browser compatibility related issues that may happen from time to time.

Pros
Very easy to use and navigate. Simple UI. The customer service was exceptionally great! The price is very reasonable, and I'm 100% a happy user. We will continue to recommend LiveSession to our clients.

Cons
Some administrative features have not yet been implemented yet. However, after speak with [SENSITIVE CONTENT HIDDEN], the owner of LiveSession, he was prompt in making a temporary workaround for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yamini Rajpal

Great value for money!

Used weekly for less than 6 months
Reviewed 2020-08-21
Review Source: Capterra

Great value for money! Easy to use, you get what you need. It’s easy to see how people use your website and find potential problems.

Pros
Intuitive interface, very helpful and responsive customer support. Integrations with other tools.

Cons
None I think, the customer service helps with problem solving

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ladiina Renata

Amazing and affordable monitoring tool to have

Used daily for free trial
Reviewed 2020-09-02
Review Source: Capterra

Pros
Affordable monitoring customer behaviour tool with great analyse and tracking they offer. I loved how easy it was to integrate for someone who not really into tech. Also their customer service is very responsive

Cons
Nothing to consider as a minus, it meets all my expectation and work well

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marcin Woźny

Best Session Recording Software

Used daily for less than 6 months
Reviewed 2020-08-19
Review Source: Capterra

Pros
Support before purchase as well as during configuration. Advanced filters and navigation between the recordings themselves. Tagging, sharing recordings outdoors. . Inspect mode, error click, rage click - this is the most value features.

Cons
Tool don`t backup css of recorded pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bartosz Potrzebowski

Good enough for most scenarios

Used weekly for less than 6 months
Reviewed 2019-11-19
Review Source: Capterra

It's been really good. It helped me track user activities and analyze their behavior in our app. I value it for its simplicity and getting job done.

Pros
I really like the clean and modern interface. It makes searching through the features very convenient and looking at it while working is a pure pleasure. There is plenty of information visible even on the list of sessions – not only while watching one. It makes searching easier and I'm no longer wasting time playing every session on the list while looking for the one I need at the time.

Cons
The thing that is a real deal breaker for me with this software is lack of possibility to watch the session live. It's really important to track users activities live while trying to help them with their issues. In Customer Support it's a much needed feature that is unfortunately not available (at least for now).

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Paweł Kunicki

Powerful and cost-effective tool to monitor customers on your website

Used weekly for less than 6 months
Reviewed 2019-02-02
Review Source: Capterra

It's a great tool that can allow you to understand your customer behaviours on your website. The advanced filtering options help you to create your segments that can be a part of your customer funnels. Additionally, it's a cost-effective solution in comparison to other tools.

Pros
The biggest advantage of the LiveSession is the robust way for the analysis of customer behaviours. I used the segments and advanced filtering options to build my own funnels for the clients.

Cons
It's a new tool on the market, so it's not such a comprehensive solution in comparison to others. Although I enjoy this set of the functionalities with the focus on the segments and filtering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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