LogRocket Pricing Plan & Cost Guide

LogRocket

Bug tracking and session recording tool for JavaScript apps

4.95/5 (22 reviews)

LogRocket Pricing

Starting from: $99.00/month

Pricing model: Free, Subscription

Free Trial: Available

LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with number of sessions.

Developer: Free (includes 1,000 sessions)
Team: Starting at $99/month (starts at 10,000 sessions)
Professional: Please contact LogRocket for pricing details.

View Pricing Plans Free Trial

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LogRocket Pricing Reviews

Pros

  • Whole team was amazed first time we tried it out and we purchased it immediately. It super good to see in realtime how users are using our platform and to address bugs.Ensar M.Read the full review
  • It's a must have software for Customer Success and Customer Support. It helps me with analytics, finding users' issues and solving them in the shortest possible time.Bartosz P.Read the full review
  • The perfect software to use for your developers, designers and support teams to improve your website and app.Nikola S.Read the full review

Cons

  • With most of my team being experienced in other tools, training them to use this was trouble.Kevin F.Read the full review
  • Still looking for something to dislike about it.EJ J.Read the full review
  • Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.Andrew V.Read the full review
100%
recommended this to a friend or a colleague

6 reviewers had the following to say about LogRocket's pricing:

Allie F.

Great, affordable option to watch user logs

Used daily for less than 6 months
Reviewed 2020-08-21
Review Source: Capterra

Pros
We’ve had a great experience with LogRocket — we use it every day. It’s easy to navigate and critical to seeing how users interact across our site. One of the most affordable options to do so on the market.

Cons
Only thing we’d add is to have heat-mapping and more analytics—Which I understand they include at higher pricing levels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

User logs for web applications (And hybrid mobile apps)

Used weekly for less than 6 months
Reviewed 2019-07-17
Review Source: Capterra

Solves the problem of fixing bugs in early releases

Pros
Entire replays of user activity which makes debugging a whole lot easier.

Cons
The price can be made a little more competitive.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Stephen C.

Great stuff

Used monthly for less than 6 months
Reviewed 2020-08-27
Review Source: Capterra

Pros
Ease of use, simple to install, and very valuable data

Cons
Pricing can be a bit steep on higher usage plans

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Garwin P.

Good simple tool For recording user activity

Used daily for 6-12 months
Reviewed 2021-03-24
Review Source: Capterra

I love using this tool but may have to find a different tool because of price

Pros
Does an excellent job in recording not only screen activity but network and location information.

Cons
the price between free and the next teir send to high. Also does not have a mobile version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nikola S.

Essential software for customer support and UX

Used daily for less than 6 months
Reviewed 2021-03-31
Review Source: Capterra

The perfect software to use for your developers, designers and support teams to improve your website and app. No complaints!

Pros
Logrocket allows you to view how people that visited your site interacted with all of your pages and the app you built. It's essential software if you want to improve the UX/UI of your website or tool. We use it with our designer, when we want to redesign landing pages, and also with our support team when a customer complaints about a bug and we can view his session and confirm where the bug is and solve it for him.

Cons
There's nothing I don't like about Logrocket. The only thing I would say is that it takes up a lot of energy for the computer to run, so if you have other programs running in the background, it could slow down your computer, or get a little buggy. But the value Logrocket provides far outweighs this con.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Amy M.

Amazing tool

Used weekly for less than 6 months
Reviewed 2020-08-21
Review Source: Capterra

Very good!

Pros
The ability to view customers user journeys allowed us to note common journeys amongst our database and be able to improve these areas.

Cons
We have reduced our session limit to only customers who have reached checkout to be captured into a session, if we were able to up the session limit at less of a cost that would help

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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